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- All HBS Web
(2,154)
- People (1)
- News (724)
- Research (1,153)
- Events (2)
- Multimedia (15)
- Faculty Publications (448)
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- 23 Sep 2014
- First Look
First Look: September 23
directions and the implications of this work for rethinking traditional categories of organizations, namely business and charity. September 2014 Perspectives on Psychological Science How Much (More) Should CEOs Make? A Universal Desire... View Details
Keywords: Sean Silverthorne
- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
show that, even in a world with perfect capital markets and without differences in innate ability, wealthy parents invest, on average, more in their offspring than poorer ones. As a result, persistence of economic status is higher at the top of the income distribution... View Details
Keywords: Dina Gerdeman
- 17 Aug 2011
- Research & Ideas
Protecting against the Pirates of Bollywood
Center researcher Namrata Arora uncover a complicated mix of piracy and plagiarism that harm not only Hollywood's efforts at success in the Indian market, but local Bollywood companies as well. Iyer says the case can help students and... View Details
- 01 Jun 2009
- Lessons from the Classroom
The Challenges of Investing in Science-Based Innovation
science-based research is something the heads of top biotech and pharmas learned long ago: There are few instant payoffs to please investors. Just ask Raymond Gilmartin, former chairman, president, and CEO of Merck & Co., who now... View Details
- 19 Jul 2004
- Research & Ideas
Why Innovations Sit on the Shelf
Continued success in diagnostic systems relies heavily on product innovation and software engineering. But Ludwig found that the DIS division had lost its edge—a key competitor had improved its own products so that they outperformed DIS's... View Details
- 15 Jul 2002
- Research & Ideas
Going Green Makes Good Business Sense
Business leaders must respond to growing concerns about pollution, but both the environment and corporate coffers can be green, says Harvard Business School professor Forest Reinhardt. The key to success may depend on how the challenges... View Details
Keywords: by Martha Lagace
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
your customers value most, you must underperform on dimensions they value less. This means you must have the stomach to do some things badly. The concept can seem immoral at first blush. We recently did some work with a major health-care provider. The View Details
- 25 Sep 2007
- First Look
First Look: September 25, 2007
which had historically been very manual in nature. CEO Juan Villarzu's initial turnaround attempts introduced a customer-centric corporate culture to his ranks, but he was still challenged by how to create an outsourcing strategy given... View Details
Keywords: Martha Lagace
- 02 Feb 2004
- Research & Ideas
Where Does Apple Go From Here?
investment. "Now, obviously, the company is doing much better since Jobs returned to the CEO job; but having said that, it has not yet reached the value that it was in the early 1990s," Yoffie points out. Yoffie, whose book Judo... View Details
Keywords: by Sean Silverthorne
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
the short-sighted and inward-looking approach to marketing that focuses on the needs of the company instead of defining the company and its products in terms of the customers' needs and wants. If IKEA founder and CEO Ingmar Kamprad had... View Details
- 23 Jan 2008
- First Look
First Look: January 23, 2008
technical, financial, and administrative resources to these innovative clinicians and facilitates the development of the ideas so they eventually become medical practice. While successful on many dimensions, Parrish is faced with the... View Details
Keywords: Martha Lagace
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53855 "Machine Learning Approaches to Facial and Text Analysis: An Application to CEO Oral Communication By: Choudhury, Prithwiraj, Dan Wang, Natalie A. Carlson, and... View Details
Keywords: Dina Gerdeman
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
benefit from mimicking the showroom concepts started by online-first retailers and why online-first retailers can benefit from opening more traditional stores. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54316 March 29, 2018 Harvard Business... View Details
Keywords: Sean Silverthorne
- 07 Oct 2019
- Sharpening Your Skills
How Companies Can Make Up with (Very) Unhappy Customers
for competitors. Tesco’s Stumble into the US MarketUK retailer Tesco was very successful penetrating foreign markets—until it set its sights on the United States. What Mark Zuckerberg Can Learn About Crisis Leadership from StarbucksWhile... View Details
- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
Donald Trump, the new CEO of ExxonMobil faced many strategic questions. How should ExxonMobil invest going forward? What were the capabilities that ExxonMobil needed to develop in order to be successful in... View Details
Keywords: Dina Gerdeman
- 26 May 2015
- First Look
First Look: May 26
Publications March 2015 AFP Exchange Well Said: Why Articulating Your Strategy Can Set You Apart. By: Cespedes, Frank V. Abstract—Senior finance managers now operate in an altered c-suite landscape. The executives reporting to the CEO... View Details
Keywords: Sean Silverthorne
- 15 Jan 2008
- First Look
First Look: January 15, 2008
American market. A successful engineer, entrepreneur, and sustainable development champion, Willums was CEO of Think Global AS (TH!NK), a privately held Norwegian maker of electric vehicles (EVs). Having... View Details
Keywords: Martha Lagace
- 08 Oct 2014
- Research & Ideas
Who Is the Chief Sustainability Officer?
performance," says Harvard Business School associate professor George Serafeim. To create more understanding about the position, Serafeim wrote the paper "Chief Sustainability Officers: Who Are They and What Do They Do?" with Kathleen Miller, View Details
- 30 May 2005
- Research & Ideas
Germany’s Pioneering Corporate Managers
Jack." German entrepreneurs were autocratic and paternalist, but it is by no means clear that they had a particular lock on this sort of behavior. How many American CEOs would like to have labor representatives on their boards? We... View Details
Keywords: by Sean Silverthorne
- 26 Jun 2007
- First Look
First Look: June 26, 2007
from investors. CircleLending is a pioneer in the informal lending market, a largely unstudied and little understood consumer finance segment. Asheesh Advani, the founder and CEO of CircleLending, must evaluate the relative attractiveness... View Details
Keywords: Martha Lagace