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Show Results For
- All HBS Web
(3,195)
- News (1,071)
- Research (1,928)
- Events (20)
- Multimedia (20)
- Faculty Publications (886)
- 09 Sep 2024
- HBS Case
McDonald’s and the Post #MeToo Rules of Sex in the Workplace
was an isolated incident. The board then weighed an important decision that turned on their view of the CEO’s role and the company’s compensation policies: Would a sanction be enough, or should the board... View Details
- Research Summary
The Architecture of the Integrated Organization
By: Ranjay Gulati
In this research I explore how organizations balance pressures for efficiency with the need to be responsive at the same time. Operating in turbulent global markets it is increasingly important for firms to embrace both global efficiency and also local responsiveness.... View Details
- Fast Answer
Government data and information sources for public entrepreneurship
international selection of large cities. Data include costs of goods, rental rates, transportation and incomes. Demographics &... View Details
- 2020
- Working Paper
Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach
By: Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Customer Value and Value Chain; Consumer Behavior; Analytics and Data Science; Mathematical Methods; Retail Industry
Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Harvard Business School Working Paper, No. 19-091, February 2019. (Revised May 2020. Accepted at the Journal of Marketing Research.)
- August 2021
- Article
Voter Mobilization and Trust in Electoral Institutions: Evidence from Kenya
By: Benjamin Marx, Vincent Pons and Tavneet Suri
Voter mobilization campaigns face trade-offs in young democracies. In a large-scale experiment implemented in 2013 with the Kenyan Electoral Commission (IEBC), text messages intended to mobilize voters boosted participation but also decreased trust in electoral... View Details
Keywords: Political Participation; Electoral Institutions; Field Experiment; Voting; Political Elections; Behavior; Trust
Marx, Benjamin, Vincent Pons, and Tavneet Suri. "Voter Mobilization and Trust in Electoral Institutions: Evidence from Kenya." Economic Journal 131, no. 638 (August 2021): 2585–2612.
Boris Groysberg
Boris Groysberg is a professor of business administration in the Organizational Behavior unit at the Harvard Business School. Currently, he teaches courses on talent management and leadership in the school's MBA and Executive Education programs. He has won numerous... View Details
- 23 Mar 2015
- Research & Ideas
It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers
higher price that results from their individual decisions to join the intermediary, and collectively they would prefer not to join the intermediary," the authors write in "Price Coherence View Details
- 13 Jan 2021
- Research & Ideas
How 'Small C' Change Can Beat Large-Scale Rebuilding
to success. The recent Champions League victory of FC Bayern Munich under new head coach Hansi Flick illustrates this powerful lesson. The dynamics of a comeback: A view from inside By making the historic treble of winning the Champions... View Details
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
provider—a comparatively costless and therefore puzzlingly rare decision that could supply redundancy and resilience in the event of an attack or service outage affecting one... View Details
Keywords: Sean Silverthorne
- October 2014
- Article
The Transparency Trap
By: Ethan Bernstein
To get people to be more creative and productive, managers increase transparency with open workspaces and access to real-time data. But less transparent work environments can yield more-transparent employees. Employees perform better when they can try out new ideas and... View Details
Bernstein, Ethan. "The Transparency Trap." Harvard Business Review 92, no. 10 (October 2014): 58–66.
- 01 Dec 1996
- News
Organizations and Markets: A Challenging View of the World
emotional reaction that leaves the conscious brain incapable of making a rational response. Understanding the irrationality of human behavior is essential for understanding how people relate - or do not... View Details
Keywords: Susan Young
- 01 Aug 2017
- First Look
First Look at New Research and Ideas, August 1
Abstract—Objective: Assess whether a commitment contract informed by behavioral economics leads to persistent virologic suppression among HIV-positive patients with poor antiretroviral therapy (ART) adherence. Design: Single-center pilot... View Details
Keywords: Sean Silverthorne
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
By using a modified dictator game, we assessed sharing behavior and beliefs about others in children between 3 and 12 years old. We performed four studies (N = 376) aimed to... View Details
Keywords: Sean Silverthorne
- 16 Dec 2015
- Research & Ideas
Why ‘Sleep on It’ No Longer Sounds Like Great Advice
that waking fresh and clearheaded makes us better able to see decisions in a clearer light. “It’s somewhat like moving information from short-term to long-term storage” That’s... View Details
- Article
Sales Managers Must Manage
By: Frank V. Cespedes
A common complaint from C-level executives about their sales colleagues concerns the latter’s ability to manage, not sell. Nearly every firm has examples of successful salespeople who are poor managers because they persist in their behaviors as reps rather than... View Details
Cespedes, Frank V. "Sales Managers Must Manage." Top Sales Magazine (February 2019).
- 22 Mar 2022
- News
Clubs Mark a Milestone and the Lunar New Year
with other alumni clubs around the world and had some fantastic speakers. We’ll continue with some virtual programming, since Houston is a very spread-out city and sometimes our members can’t View Details
Keywords: Margie Kelley
- 21 Nov 2017
- First Look
First Look at New Research and Ideas, November 21, 2017
their boundaries and in their domestic economies only a subset of their production stages. A key decision facing firms worldwide is the extent of control to exert over the different segments of their... View Details
Keywords: Sean Silverthorne
- 10 Jun 2022
- Blog Post
New Venture Competition 2022: Business and Environment Ventures
2023TerraTrade is a two-sided marketplace that eliminates consultants & enables corporates to buy power directly from renewable energy projects. TerraTrade aims to harness the potential of corporations to combat climate change by View Details