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  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

strategies for extracting it. Not surprisingly, when a rival comes along with a friendlier alternative, customers defect. Adversarial value-extracting strategies are common in such industries as cell phone service, retail banking, and... View Details
Keywords: Martha Lagace
  • March 2021 (Revised October 2021)
  • Case

Aligning Mission and Margin at Southern Bancorp

By: Rebecca M. Henderson, Brian Trelstad and Eren Kuzucu
In October 2020, after spending almost a decade to turnaround Southern Bancorp, an Arkansan bank founded with the mission to provide financial services to rural, underserved communities, CEO Darrin Williams is wondering how Southern Bancorp should continue to grow.... View Details
Keywords: Racial Wealth Gap; Banks and Banking; Growth and Development; Corporate Social Responsibility and Impact; Mission and Purpose; Going Public; Investment Return; Social Issues; Wealth and Poverty; Banking Industry; Banking Industry; United States; Arkansas
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    Paul A. Gompers

    Paul Gompers, Professor of Business Administration at the Harvard Business School, specializes in research on financial issues related to start-up, high growth, and newly public companies. Professor Gompers has an appointment in both the View Details
    Keywords: information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry
    • 15 Apr 2008
    • First Look

    First Look: April 15, 2008

      Working PapersOrganizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry Authors:Dennis Campbell, Srikant M. Datar, and Tatiana Sandino Abstract Many companies operate units... View Details
    Keywords: Martha Lagace
    • August 2003 (Revised September 2003)
    • Case

    Tower Software

    Tower Software (TS) is a publicly traded corporation engaged in multiple facets of the computer software business. Its flagship product, TS SERVE, is a successful proprietary network operating system. TS also develops and sells applications software for word... View Details
    Keywords: Applications and Software; Product Launch; Web Services Industry; Web Services Industry
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    • 01 Apr 2008
    • First Look

    First Look: April 1, 2008

    Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=308009 Kinyuseisaku: Monetary Policy in Japan Harvard Business School Case 708-017 Toshihiko Fukui, Government of the Bank of Japan, faced a complex... View Details
    Keywords: Martha Lagace
    • Web

    Behavioral Finance & Financial Stability

    result, there are meaningful externalities in the mutual fund industry due to cash management. A fund family may coordinate the liquidity management efforts of its funds in order to minimize volatility spillovers from fire sales. Related... View Details
    • January 2009
    • Article

    From Regional Star to Global Leader

    By: Nitin Nohria
    Yang Jianguo was recently promoted from country manager for China to global head of product development at a staid French perfume maker. He was chosen for his technical smarts and his knowledge of emerging markets—a critical avenue for growth, given that sales in the... View Details
    Keywords: Communication Strategy; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Leadership Development; Management Teams; Emerging Markets; Product Development; Beauty and Cosmetics Industry; China; Paris
    Related
    • 29 Sep 2015
    • First Look

    September 29, 2015

    innovations from industry outsiders who saw economic opportunities where others didn’t—and how these mainstream firms had no choice but to innovate themselves. New models were tried: some succeeded, some failed. Commercial markets turned... View Details
    Keywords: Sean Silverthorne
    • May 2011 (Revised June 2011)
    • Case

    The Crisis at Tyco - A Director's Perspective

    By: Suraj Srinivasan and Aldo Sesia
    In 2002, Wendy Lane had been a member of the board of directors at Tyco International a little more than a year when the company's CEO Dennis Kozlowski and other top executives were accused of fraud, which ultimately led to resignations, imprisonments, lawsuits, and... View Details
    Keywords: Management Teams; Reputation; Governing and Advisory Boards; Crisis Management; Accounting Audits; Problems and Challenges; Risk Management; Finance; Managerial Roles; Lawsuits and Litigation; Service Industry; United States
    Related
    • August 2021
    • Supplement

    Aligning Mission and Margin at Southern Bancorp

    By: Brian Trelstad
    Video Supplement for HBS Case No. 321-099. In October 2020, after spending almost a decade to turnaround Southern Bancorp, an Arkansan bank founded with the mission to provide financial services to rural, underserved communities, CEO Darrin Williams is wondering how... View Details
    Keywords: Racial Wealth Gap; Banks and Banking; Growth and Development; Corporate Social Responsibility and Impact; Mission and Purpose; Going Public; Investment Return; Social Issues; Wealth and Poverty; Banking Industry; Banking Industry; United States; Arkansas
    Related
    • October 2024
    • Supplement

    NOW PT (A)

    By: George A Riedel, Allison J. Wigen and Dave Habeeb
    Pre-Abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details.

    Abstract: In fall 2021, a team of students from the HBS Impact Investing Fund considered Neurologic Optimal Wellness Physical... View Details
    Keywords: Health Care and Treatment; Medical Specialties; Investment; Business Model; Health Industry; United States
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    • December 2007 (Revised December 2021)
    • Case

    The South Sea Company (A)

    By: David A. Moss, Eugene Kintgen, Agnieszka Rafalska and Kimberly Hagan
    In early 1720, the South Sea Company and the Bank of England were cometing for the right to issue new shares and to exchange those shares for government bons that were then in the hands of the public. The British government had already executed two such debt conversion... View Details
    Keywords: Borrowing and Debt; Debt Securities; Stock Shares; Financial Strategy; Bids and Bidding; Business and Government Relations; Banking Industry; Banking Industry; Great Britain
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    • 30 Apr 2024
    • Book

    When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

    decisions that were so clearly disastrous not only for workers and others exposed to asbestos but for the company itself. Shortly thereafter, in 1982, with its asbestos-related liabilities projected to exceed its assets, Johns-Manville shocked the business world by... View Details
    Keywords: by Dina Gerdeman
    • Web

    Global Impact of the Collapse | Baker Library | Bloomberg Center | Harvard Business School

    Introduction 1840s – 1880s General Merchants to Commodities Brokers 1880s – 1920s Investment Banking & Securities Underwriting 1920s – 1960s Investing in Emerging Industries 1850–1968 Lehman Brothers Family... View Details
    • 2011
    • Working Paper

    The Impact of Forward-Looking Metrics on Employee Decision Making

    By: Pablo Casas-Arce, F. Asis Martinez-Jerez and V.G. Narayanan
    This paper analyzes the effects of providing forward-looking metrics on employee decision making. We use data from a southern European bank that, in April 2002, started providing its branch managers with customer lifetime value (CLV) information about mortgage... View Details
    Keywords: Customer Value and Value Chain; Decision Choices and Conditions; Mortgages; Employees; Information; Knowledge Use and Leverage; Service Delivery; Banking Industry; Europe
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      Srikant M. Datar

      Srikant M. Datar became the eleventh dean of Harvard Business School on 1 January 2021. During his tenure as a faculty member, he served as Senior Associate Dean for University Affairs (including Faculty Chair of the Harvard Innovation Lab), for Research, for... View Details

      Keywords: accounting industry; accounting industry; accounting industry; accounting industry; accounting industry; accounting industry; accounting industry; accounting industry; accounting industry; accounting industry; accounting industry; accounting industry; accounting industry; accounting industry; accounting industry

        Frances X. Frei

        Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders accelerate performance and design for excellence in leadership, strategy, and operations. She regularly advises senior executives... View Details

        Keywords: banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking
        • 12 Jun 2012
        • First Look

        First Look: June 12

        external risks, companies can call on tools such as war gaming and scenario analysis. Read the article: http://hbr.org/2012/06/managing-risks-a-new-framework/ar/1   Working PapersDid Bank Distress Stifle Innovation During the Great... View Details
        Keywords: Sean Silverthorne

          Adi Sunderam

          Adi Sunderam is the Willard Prescott Smith Professor of Corporate Finance at Harvard Business School, a Research Associate at the National Bureau of Economic Research, and a Faculty Affiliate of the Harvard Economics department. He teaches Finance 2 in... View Details

          Keywords: banking; banking; banking; banking; banking; banking