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Banking
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- September 1999
- Case
CIBC Corporate and Investment Banking (B): 1992-1997 (Condensed)
By: Joseph L. Bower and Michael Raynor
From 1992 to 1997, CIBC CEO Al Flood and head of investment banking John Hunkin integrate the struggling investment bank Wood Gundy with CIBC's corporate bank. The impact and interaction of organization design, compensation schemes, and communication initiatives are... View Details
- September 1999 (Revised April 2001)
- Case
Credit Suisse (A) (Abridged)
By: W. Earl Sasser and William E. Fulmer
Credit Suisse is looking for ways to differentiate itself from current and likely competitors. After two years of restructuring, the bank's leadership wants profitable growth. It has decided to emphasize customer service. View Details
- 1999
- Working Paper
Managing Money Risk in Antebellum New York: From Chartered Banking to Free Banking and Beyond
By: David A. Moss and Sarah Brennan
- September 1999
- Article
Process Variation as a Determinant of Bank Performance: Evidence from the Retail Banking Study
By: F. Frei, R. Kalakota, A. Leone and L. Marx
- August 1999
- Article
Measuring the Efficiency of Service Delivery Processes: With Application to Retail Banking
By: F. Frei and P. Harker
- July 1999 (Revised June 2000)
- Case
Edward Jones
By: Michael E. Porter and Gregory C. Bond
Edward Jones is a leading, highly profitable retail brokerage firm with a unique strategy very different from those of its rivals. The case describes Jones's activities and allows a rich discussion of its positioning choices, supporting activities, and tradeoffs. Jones... View Details
- 1999
- Book
The Financing of Catastrophe Risk
By: Kenneth A. Froot
- 1999
- Chapter
The Pricing of US Catastrophe Reinsurance
By: K. Froot and P. O'Connell
- June 1999
- Teaching Note
Hamilton Financial Investments: A Franchise Built on Trust TN
By: Robert L. Simons and Antonio Davila
Teaching Note for (9-198-089). View Details
- 1999
- Chapter
How Financial Firms Decide on Technology
By: Lorin M. Hitt, Frances X. Frei and Patrick T. Harker
- May 1999
- Teaching Note
Xedia and Silicon Valley Bank Series TN
By: Paul A. Gompers
Teaching Note for (9-298-119), (9-298-120), (9-298-121), and (9-298-122). View Details
Keywords: Banking Industry
- April 1999 (Revised March 2001)
- Case
Be Our Guest, Inc.
By: Dwight B. Crane and Penny Joseph
Be Our Guest is a rapidly growing equipment rental company with substantial seasonality in its revenues and profits. In the spring of 1998, the senior management team is reviewing its financial plans in preparation for a meeting with the company's bank. The case... View Details
- March 1999 (Revised April 2017)
- Teaching Note
Citibank: Performance Evaluation
By: Robert Simons and Antonio Dávila
Teaching Note for (9-198-048). View Details
- 1999
- Working Paper
Value Creation and Process Management: Evidence from Retail Banking
By: Frances X. Frei and Patrick T. Harker
- February 1999 (Revised September 2001)
- Teaching Note
Providian Trust: Tradition and Technology (A) TN
Teaching Note for (9-398-008). View Details
- February 1999 (Revised April 1999)
- Case
Guaranty Trust Bank PLC Nigeria (A)
By: Lynn S. Paine and Hal Hogan
Fola Adeola, the CEO of Nigeria's Guaranty Trust Bank and one of its founders in 1991, is considering what should be done to maintain the bank's original vision and vitality in the face of its rapid growth and success in the marketplace. Known for its high ethical... View Details
- February 1999 (Revised April 1999)
- Case
Guaranty Trust Bank PLC Nigeria (B)
By: Lynn S. Paine and Hal Hogan
Supplements the (A) case. View Details