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Show Results For
- All HBS Web
(1,533)
- People (7)
- News (355)
- Research (919)
- Multimedia (2)
- Faculty Publications (437)
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- 19 Jul 2004
- Research & Ideas
Your Customers: Use Them or Lose Them
respond because they're not set up to differentiate on service. "Commerce Bank basically figured out how to get customers to pay for the service in a rather clever way: It turns out that a lot of people don't View Details
Keywords: by Martha Lagace
- 29 Apr 2020
- Book
The Key to Powerful Social Change: Small Villages
Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
- 23 Feb 2010
- First Look
First Look: Feb. 23
multi-location firms increase internal ties when they face appropriability risks from direct competitors. Our empirical analysis of the global semiconductor industry shows that when leading firms co-locate... View Details
Keywords: Martha Lagace
- 23 May 2011
- Op-Ed
Leading and Lagging Countries in Contributing to a Sustainable Society
assumption that investors who take an interest in ESG data are more likely to integrate that data in their investment decisions. We created an index ranking based on the number of hits controlled for the total stock View Details
Keywords: by Robert G. Eccles & George Serafeim
- 28 Apr 2015
- First Look
First Look: April 28
and costly scams are common. Yet, even more frequent and pervasive are cases of "ordinary" unethical behavior-unethical actions committed by people who value and care about morality but behave... View Details
Keywords: Sean Silverthorne
- 30 Apr 2013
- First Look
First Look: April 30
longitudinal data from 68 multi-method case studies of organizational change initiatives conducted at the National Health Service in the United Kingdom support these predictions and advance a relational view... View Details
Keywords: Sean Silverthorne
- 01 Dec 2003
- Research & Ideas
Sometimes Success Begins at Failure
in history. Most firms act as if false negatives don't exist because they don't have processes for managing them. In their own industries, many companies might have missed similar opportunities. Although smart organizations have traditionally taken View Details
- 28 May 2012
- Research & Ideas
A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy
majority of them are not doing it effectively," says V. Kasturi "Kash" Rangan, the Malcolm P. McNair Professor of Marketing at Harvard Business School. "If you look at the... View Details
Keywords: by Dina Gerdeman
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
established market. Mapping a product's or service's delivery chain can identify opportunities where removing a link from the delivery chain will allow people to do for themselves what they previously had to rely on others to do for them. The View Details
- 08 May 2020
- In Practice
Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
care Over these challenging times, the need for organizations that form part of the social support net is key. Yet, it is at these times that social impact organizations are the most vulnerable. The first... View Details
Keywords: by Danielle Kost
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
marketing project. Kash Rangan had a strong interest in supply/demand chains, and thought the project presented some interesting opportunities. John Sviokla, with a powerful background in management information systems, joined the team.... View Details
Keywords: by Sarah Jane Johnston
- 04 Oct 2016
- First Look
October 4, 2016
https://cb.hbsp.harvard.edu/cbmp/product/217007-PDF-ENG Harvard Business School Case 816-066 Mohamed Azab and Seha Capital In January 2011, Mohamed Azab, founder and CEO of health View Details
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
managing director for its U.K. business, the core health insurance business was in a perilous state. BUPA was losing market share, and the company's profits had been dropping. Gooding suggested, with a bit... View Details
Keywords: by Martha Lagace
- 19 Dec 2014
- Research & Ideas
China’s Complicated Relationship With Mother Nature
Despite its name, the Great Wall of China began as a series of smaller, isolated defensive fortifications. Those structures grew and were later unified into the imposing structure that exists today. The Great Wall is a great metaphor for the Chinese economy. By... View Details
- 25 Oct 2004
- Research & Ideas
Planning for Surprises
benefit. The area of decision bias has grown as an important lens of analysis in many areas of business, from finance to View Details
Keywords: by Martha Lagace
- 30 Jun 2020
- Book
Capitalism Is More at Risk Than Ever
based on those forecasts, the highlights of their observations, and prescriptive thoughts based on our analysis of their ideas. The executives identified 10 powerful forces... View Details
Keywords: by Martha Lagace
- 10 Apr 2006
- Research & Ideas
Lessons from the Browser Wars
market. Q: In your paper, you explain that your analysis of the "classical concern" in the diffusion of new technologies is based on technological progress versus... View Details
- 21 Apr 2020
- Research & Ideas
7 Successful Battle Strategies to Beat COVID-19
Joint Special Operations, developed practical lessons for transitioning from a traditional command-and-control structure to a "team of teams" approach more suitable for the battlefield. McChrystal realized a lengthy View Details
Keywords: by Euvin Naidoo
- 05 Nov 2021
- Op-Ed
How to Tap the Talent Automated HR Platforms Miss
As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details
Keywords: by Joseph B. Fuller
- 23 Aug 2004
- Research & Ideas
New Challenges for Long-Term Investors
Is there a single best investment allocation strategy for the long-term investor? Some theories favor a one-portfolio-for-all investors approach, emphasizing a best-mix-of-assets program. The more traditional approach, which developed out View Details
Keywords: by Ann Cullen