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  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

practices, accounting firms, investment banks, and other professional service organizations, industry veterans DeLong, Gabarro, and Lees show how this model works to: align your firm's culture and key... View Details
Keywords: Martha Lagace
  • Research Summary

Dissertation - Social Structure and Mechanisms of Collective Production:Evidence from Wikipedia

Andreea's dissertation research examines social networks in the setting of collective production,  defined as collective action oriented towards production of collective goods - goods available for consumption by all members of a group whenever they... View Details

  • August 2021 (Revised November 2021)
  • Case

The NCB Capital Turnaround: Waking the Sleeping Giant

By: Sandra J. Sucher, Gamze Yucaoglu, Shalene Gupta and Fares Khrais
The case opens in 2019, five years after, Sarah Al Suhaimi, CEO of NCB Capital (NCBC), the investment arm of Saudi’s largest bank, NCB, took the helm. Having successfully turned the business to make it the market leader, she was contemplating her next steps as... View Details
Keywords: Turnaround; Investment Banking; Financial Institutions; Change Management; Leadership; Business Model; Strategy; Business and Stakeholder Relations; Management Teams; Asset Management; Growth and Development Strategy; Saudi Arabia
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  • 24 Apr 2017
  • Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

Source: guvendemir Courage is the quality that distinguishes great leaders from excellent managers. Over the past decade, I have worked with and studied more than 200 CEOs of major companies through board service, consulting, and research... View Details
Keywords: by Bill George; Auto; Food & Beverage
  • 12 Oct 2021
  • Research & Ideas

What Actually Draws Sports Fans to Games? It's Not Star Athletes.

in 2020 amid pandemic closures. While Lakhani’s study focuses on Australian football, the principles apply to any league trying to re-engage fans and revitalize the businesses that depend on them. “We’re talking about billion-dollar leagues that are View Details
Keywords: by Rachel Layne; Sports
  • 07 Apr 2021
  • Research & Ideas

How Teams Work: Lessons from the Pandemic

post-COVID collaboration in organizational cultures reshaped by remote work. Research by Leslie Perlow, the Konosuke Matsushita Professor of Leadership at HBS, and colleagues sheds light on the interactions that were lost during the... View Details
Keywords: by Kristen Senz
  • Web

Women’s Leadership Summit - Alumni

Programs & Events Women’s Leadership Summit Drawing alumni from nearly 30 countries and spanning six decades of experience, the two-day Women’s Leadership Summit provided a platform to discuss women’s leadership roles in society, and across industries such as finance,... View Details
  • 2009
  • Chapter

On the Goals of Successful Family Companies

By: John A. Davis and Renato Tagiuri
Providing clear goals for a company and communicating them are among the most powerful means for guiding the behavior of the people in an organization. In this article, we explore the range of objectives or goals of family-owned and -managed companies and identify... View Details
Keywords: Family Business; Interpersonal Communication; Goals and Objectives; Organizational Culture; Family Ownership
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  • August 2017
  • Article

Teaching Versus Living: Managerial Decision Making in the Gray

By: Eugene F. Soltes
Preparing students for the consequential ethical decisions that they will face in their careers is among the most difficult tasks of management education. I describe some of these challenges based on my book Why They Do It: Inside the Mind of the White-Collar... View Details
Keywords: Ethics; Organizational Culture; Business Education
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  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

“How will we educate our kids?” is similar to “what kind of company culture will we have?” There are philosophies on which to reach alignment: “Where will we raise our family?” is similar to “will we have a home office or remote-friendly... View Details
Keywords: by Julia Austin
  • Web

Our Values | About

have expressed my aspiration that Harvard Business School be a place where every individual is able to be the best they can be. It pains me to acknowledge this is not our current reality, and so we must take on this work with energy and... View Details
  • 18 Aug 2022
  • Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

Burnout, retention, and renewed labor organization are critical challenges for leaders, especially amid COVID-19 and a looming recession. Leaders must ask themselves: What is it about my organization’s culture that is contributing to such... View Details
Keywords: by Hise Gibson and MaShon Wilson
  • Web

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting

making around culture and values. “We're very committed to having a modern, diverse workforce and so we're embracing and celebrating hybrid work so that we can give people the flexibility that allows those... View Details
  • 24 Jun 2014
  • First Look

First Look: June 24

Pfizer, as well as nonprofits and international government agencies, the authors show how successful leaders of innovation don't create a vision and try to make innovation happen themselves. Rather, they create and sustain a culture where... View Details
Keywords: Sean Silverthorne
  • 03 Sep 2013
  • First Look

First Look: September 3

organizational design so as to reinforce and enable each other. August 2013 Harvard Business Review 91, no. 9 (September 2013): 68-76 Great Leaders Who Make the Mix Work By: Groysberg, Boris, and Katherine Connolly Abstract—Business... View Details
Keywords: Sean Silverthorne
  • Web

Curriculum - Business & Environment

their field and to motivate collective action, and to combine direct impact with the indirect effects of changing culture and shaping policy. For the full listing, click here . Strategies for Value Creation (Spring 2025) Benjamin Esty SVC... View Details
  • August 1992 (Revised December 1994)
  • Case

Sexual Harassment, Free Speech or ...?

By: Lynn S. Paine
Presents two brief vignettes about female employees who object to gender discrimination in their work environment. In one case, the manager of a convenience store removes "adult" magazines from the store's shelves because she sees them as damaging to women. In the... View Details
Keywords: Moral Sensibility; Working Conditions; Law; Behavior; Managerial Roles; Crime and Corruption; Groups and Teams; Organizational Culture; Problems and Challenges; Gender
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  • Web

Alumni - Global

Re: Meg Rithmire (James E. Robison Professor of Business Administration) 01 Jun 2024 HBS Alumni Bulletin In My Humble Opinion: Career Change At LinkedIn, shifting cultural norms around work in Japan Re:... View Details
  • September 1999
  • Case

Trisha Wilson of Wilson & Associates

By: Teresa M. Amabile and Sarah S. Khetani
Texan entrepreneur Trisha Wilson has founded an interior design firm and watched it grow into one of the most successful firms in the hospitality design services industry. After 20 years of building a company that is truly a reflection of her own personality, Wilson... View Details
Keywords: Entrepreneurship; Employees; Innovation and Management; Management; Business or Company Management; Management Succession; Organizational Culture; Strategy; Service Industry; Texas
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  • 02 Feb 2023
  • Research & Ideas

Why We Still Need Twitter: How Social Media Holds Companies Accountable

event. Does financial misconduct slip through the cracks? Interestingly, the misconduct that was uncovered tended to involve non-financial misdeeds, including violations related to unsafe working conditions or the inappropriate treatment... View Details
Keywords: by Kasandra Brabaw; Technology