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  • April 2009 (Revised August 2009)
  • Case

Linden Lab: Crossing the Chasm

By: Thomas R. Eisenmann and Alison Berkley Wagonfeld
In early 2008, managers at Linden Lab, creator of the virtual world Second Life, faced decisions about the company's growth strategy. Despite profound initial skepticism about demand for a user-generated virtual world that was not a traditional game, Second Life had... View Details
Keywords: Entrepreneurship; Growth and Development Strategy; Marketing Strategy; Demand and Consumers; Infrastructure; Technology Adoption; Digital Platforms
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Eisenmann, Thomas R., and Alison Berkley Wagonfeld. "Linden Lab: Crossing the Chasm." Harvard Business School Case 809-147, April 2009. (Revised August 2009.)
  • February 2008
  • Article

Where Do Transactions Come From? Modularity, Transactions, and the Boundaries of Firms

By: Carliss Y. Baldwin
This article constructs a theory of the location of transactions and the boundaries of firms in a productive system. It proposes that systems of production can be viewed as networks, in which tasks-cum-agents are the nodes and transfers—of material, energy and... View Details
Keywords: Boundaries; Production; Market Transactions; Supply Chain; Management; Cost; Theory; Performance Productivity; Information Management; Complexity
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Baldwin, Carliss Y. "Where Do Transactions Come From? Modularity, Transactions, and the Boundaries of Firms." Industrial and Corporate Change 17, no. 1 (February 2008): 155–195. (Selected as one of the top twenty articles in the first twenty years of publication, 1992-2011.)
  • 1993
  • Book

British Multinational Banking 1830-1990

By: Geoffrey Jones
This book provides the first modern history of British multinational banking. It analyses their emergence, growth and performance from their origins in the 1830s until the present day. It is based on a wide range of confidential banking records, which are placed in the... View Details
Keywords: Banks and Banking; Multinational Firms and Management; Growth and Development; Information Management; Performance; Great Britain; United Kingdom
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Jones, Geoffrey. British Multinational Banking 1830-1990. Oxford: Clarendon Press, 1993.
  • 27 Apr 2017
  • News

Enabling a Transformational Educational Experience

Saurav Patyal (MBA 2018) (photo by Susan Young) Saurav Patyal (MBA 2018) (photo by Susan Young) FELLOWSHIP RECIPIENT: HBS Fund The HBS mission—to educate leaders who make a difference in the world—resonates deeply with Saurav Patyal (MBA 2018). “My goal is to utilize... View Details
  • 23 Mar 2017
  • News

Using Data to Explore Uncharted Territories

  • 01 Sep 2008
  • News

Stanford Lets Students Customize

EXCHANGING IDEAS: HBS Dean Jay Light talks with Stanford Dean Robert Joss. Stanford describes its new MBA curriculum, launched last fall, as a “revolutionary change in management education.” It aims to remedy what the school viewed as a pervasive problem with student... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 08 Dec 2015
  • News

Living the Legacy

When Ray Kusisto (MBA 1986) graduated from Harvard Business School, he knew he had been part of a unique experience. “I still feel that way,” says Kusisto, now CEO of Ortho NorthEast, the premier orthopedic clinic and specialty center in northeast Indiana. “I trained... View Details
  • 12 Jul 2013
  • News

First Non-family Member to Head Ford Is Dead at 93

Keywords: Philip Caldwell (MBA 1942); Manufacturing; Motor Vehicle and Parts Dealers; Retail Trade
  • Fast Answer

Gaming: statistics

Where can I find information on gaming hardware and software? The Entertainment Software Association website lists sales, demographic, and usage data, as well as information intended to improve the image of... View Details
  • 01 Apr 2001
  • News

The Small Business Difference: How Smaller Companies Manage with Less

was software that could mine huge databases and organize information that was both usable and affordable for small businesses. But when it didn’t take off with its target customers, Slayton and his team were quick to adapt. Sensing a new... View Details
Keywords: Garry Emmons; Business Schools & Computer & Management Training; Educational Services
  • 1978
  • Book

Business Policy: Text and Cases

By: C. Roland Christensen, Kenneth R. Andrews and Joseph L. Bower
Keywords: Policy; Information; Cases
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Christensen, C. Roland, Kenneth R. Andrews, and Joseph L. Bower. Business Policy: Text and Cases. 4th ed. Homewood, IL: Richard D. Irwin, 1978.
  • 2004
  • Book

Accounting for Managers: Text and Cases

By: William J. Bruns
Keywords: Accounting; Management; Information; Cases
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Bruns, William J. Accounting for Managers: Text and Cases. 3rd ed. Mason, OH: Thomson South-Western, 2004.
  • 01 Dec 2011
  • News

Reimagining the MBA

roles and responsibilities of business, and the limitations of models and markets. And they need leadership skills informed by self-awareness and self-reflection. “To remain relevant,” continues Garvin, the C. Roland Christensen Professor... View Details
Keywords: Roger Thompson; FIELD program; Colleges, Universities, and Professional Schools; Educational Services
  • 26 May 2022
  • News

Bidding Up

determination. And, looking inside, it’s just a matter of seeing how the actual process works in very great detail, and who’s making decisions, what information do they have, what resources can they use. There’ve been many junctures in my... View Details
  • 26 Nov 2019
  • News

Fintech, Small Business & the American Dream

largely due to two issues: information opacity—the difficulty in gathering accurate information and determining if a small business was actually making money, and heterogeneity—the reality that not all small... View Details
Keywords: fintech; Artificial intelligence; Small business
  • 01 Jun 2011
  • News

The House that Howard Built

Not so long ago, its practitioners were considered a risk-taking breed apart and teaching it was viewed as an academic career-killer. But then entrepreneurship came in from the cold, thanks in large part to a maverick true believer named Howard Stevenson. Issue Focus:... View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 16 Dec 2002
  • Research & Ideas

Mentoring—Using the Voice of Experience

informants said, anyone who could power up a PowerPoint presentation could get funded. And by 2001 you had people talking about having to train the entrepreneurs to make do with what they had. I have a wonderful quote from one of our... View Details
Keywords: by Sean Silverthorne
  • January 2020
  • Case

Lunchclub: Algorithmic Networking

By: Scott Duke Kominers and George Gonzalez
Algorithmic networking startup Lunchclub coordinates in-person meetings between professionals who would have been unlikely to meet. The company faces marketplace design, growth, and monetization challenges: The executive team has to refine Lunchclub's marketplace... View Details
Keywords: Monetization Strategy; Networking; Business Startups; Marketplace Matching; Market Design; Growth and Development Strategy; Information Industry
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Kominers, Scott Duke, and George Gonzalez. "Lunchclub: Algorithmic Networking." Harvard Business School Case 820-051, January 2020.
  • October 1987 (Revised May 1993)
  • Case

National Demographics & Lifestyles (A)

Describes National Demographics and Lifestyles (NDL), a Colorado-based company that compiles a database from product "warranty registration cards" and sells mailing lists from this database. The company has burned through more rounds of financing than ever intended,... View Details
Keywords: Demographics; Venture Capital; Financing and Loans; Management; Marketing; Information Industry; Colorado
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Roberts, Michael J. "National Demographics & Lifestyles (A)." Harvard Business School Case 388-043, October 1987. (Revised May 1993.)
  • 25 Feb 2020
  • News

Why Layoffs are a Losing Strategy

Sandra Sucher (photo by Evgenia Eliseeva; Getty Images) Sandra Sucher (photo by Evgenia Eliseeva; Getty Images) After studying mass layoffs for a decade, Professor Sandra Sucher has seen the detrimental effects and advises against this now-common tactic for workforce... View Details
Keywords: April White; Information; Information
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