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  • December 2016 (Revised August 2017)
  • Case

Tesla in 2015

By: Lynda M. Applegate and Arnold B. Peinado
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  • 12 Mar 2019
  • Podcast

How Goldman Sachs is using technology to redefine banking

Goldman Sachs, a bastion of Wall Street for over 150 years, has been remaking itself using new technology. Marty Chavez, co-head of securities and former CFO, has played a key role in this transition as workflows, position titles, and business models across the bank... View Details
  • 21 Apr 2022
  • News

The Amazonification of the American Workforce

  • 20 Nov 2018
  • Podcast

Retraining road-trip: New skills for older workers

From South Carolina, to Appalachia, to Wisconsin, Professor Willy Shih set out across the country to understand the plight of older workers coping with the changing nature of jobs. His conclusion: the challenges are enormous, but finally, a grassroots movement is... View Details
  • 25 Oct 2018
  • Podcast

How advanced technology is lifting the business of cranes

Panu Routila, the CEO of Konecranes, which makes port cranes and industrial lifting equipment, discusses how technology is transforming the business of moving many of the things we buy every day. Technologies such as data analytics and virtual reality are not only... View Details
  • 23 Feb 2022
  • Podcast

MFW research: Rethinking low-wage work

What's the business case for upgrading low-wage, high-turnover jobs? Joe Fuller joins his Managing the Future of Work co-chair and podcast co-host, Bill Kerr, to unpack the project's recent report, Building From the Bottom Up. View Details
  • 20 Sep 2018
  • Podcast

Ep 13: Work without borders: How digital platforms are transforming the way firms get things done

As the world gets smaller, the talent pools available to firms are getting much, much bigger. By bringing employers and workers together and solving key challenges of contracting at a distance, digital labor platforms are changing the way work is done. Professor Chris... View Details
  • 31 Jul 2018
  • Podcast

Ep 10: Collaborate in the classroom, compete on the grid

As regional utilities across the country faced a silver tsunami of retiring workers, they came together as an industry to develop a pipeline of middle skills workers like linesmen and technicians. From identifying critical roles and competencies to developing... View Details
  • 25 Aug 2021
  • Podcast

Coursera: From virtual lecture hall to platform for lifelong learning

Coursera Chief Enterprise Officer, Leah Belsky, on how online education is facilitating workforce development, mitigating Covid job losses, promoting diversity, transforming teaching, and enabling lifelong learning. She also discusses the company’s decisive shift to... View Details
  • 28 Jul 2021
  • Podcast

Veeva’s distributed approach to building institutional knowledge and shared culture

Life sciences cloud software company Veeva's origins as a highly decentralized organization and its early adoption of video conferencing paid off when Covid-19 forced the switch to remote work. The business was able to help speed up the vaccine pipeline. Co-founder and... View Details
  • 11 Jul 2018
  • Podcast

Ep 8: What can businesses learn from the present crisis of trust in tech?

Professor Sandra Sucher, an HBS faculty member who has studied trust in business for over a decade, discusses “techlash.” With customers, employees, and governments reacting to transgressions by some of the world’s largest companies, the importance of trust is more... View Details
  • 05 May 2021
  • Podcast

US plans for AI primacy

As the US vies with global AI rivals for technological and strategic advantage, where will it find the human brainpower and skilled labor to compete? Is the government prepared for the challenge? Artificial intelligence is crossing boundaries, transforming markets, and... View Details
  • 03 Jun 2018
  • Podcast

Ep 1: How Vodafone’s CEO is using AI to transform the way the company works

Vittorio Colao, CEO Vodafone, is bringing about sweeping change at one of the world’s largest telecommunications companies. In a conversation with Bill Kerr, Colao shares the management challenge of using bots and advanced technology to transform activities like... View Details
  • 04 Nov 2020
  • Podcast

IBM P-TECH and SkillsBuild: Narrow the skills gap, broaden opportunity

Can public-private partnerships do the heavy lifting of workforce development while promoting upward mobility? And can they help underserved groups participate in a post-Covid recovery? IBM’s P-TECH high school STEM program works with community colleges and industry... View Details
  • 13 Aug 2020
  • Podcast

How Guild democratizes employer-sponsored education benefits

For many workers, company-sponsored education benefits are a perk that’s hard to translate from employee handbook to reality. Guild Education bridges this gap by aligning incentives— matching students with appropriate programs, having employers profitably front costs,... View Details
  • August 2019 (Revised December 2022)
  • Case

Endeavor in 2019: Leading Through Inflections

By: Lynda M. Applegate
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  • 01 Sep 2012
  • News

Rebel with a Cause

As a junior Episcopal minister, Bob Massie (DBA 1989) infuriated church leaders by revealing to his congregation that its $9 million endowment was secretly invested in a number of unchurchly entities, including military contractors, casinos, and countries led by... View Details
Keywords: Sean Silverthorne; social activism; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations
  • June 2019 (Revised July 2019)
  • Case

Building a Meritocracy at Alghanim Industries

By: Paul M. Healy, Susanna Gallani and Esel Çekin
Building on his father’s legacy, Omar Alghanim (MBA 2002) had been working on strengthening a performance-driven culture based on meritocracy in the family business, Alghanim Industries. The task had been particularly challenging because of traditional Middle East... View Details
Keywords: Meritocracy; Social Norms; Family Business; Organizational Culture; Performance; Diversity; Organizational Change and Adaptation; Middle East; Kuwait
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  • March 2015
  • Teaching Note

McKinsey & Co.—Protecting its Reputation (A) and (B)

By: Jay Lorsch and Emily McTague
McKinsey & Co—Protecting its Reputation (A&B) is a field case written from the perspective of the Firm's Managing Director Dominic Barton. The two cases describe the actions McKinsey & Co took to protect the firm's reputation after the Rajat Gupta matter.
The... View Details
Keywords: Consulting Firms; Leadership & Corporate Accountability; Leadership And Change Management; Leadership And Managing People; Leading A Global Business; Corporate Culture; Professional Service Firms; Professional Service Firm; Leadership; Corporate Accountability; Corporate Governance; Organizational Culture; Organizational Change and Adaptation; Consulting Industry; United States
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  • April 1984 (Revised May 2011)
  • Case

Mike Walker

Describes Bill Hudson's attempts to constructively deviate from and change the culture of various work units that he has worked in over 26 years with ABC Electronics. View Details
Keywords: Change; Management Skills; Management Style; Organizational Change and Adaptation; Organizational Culture
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