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    The Uneven Impact of Generative AI on Entrepreneurial Performance

    There is a growing belief that scalable and low-cost AI assistance can improve firm decision-making and economic performance. However, running a business involves a myriad of open-ended problems, making it hard to generalize from recent studies showing that generative... View Details
    • November 2022
    • Background Note

    The Future of E-Commerce: Lessons from the Livestream Wars in China

    By: Ayelet Israeli, Jeremy Yang and Billy Chan
    This note explores the emerging multi-billion dollar commerce trend of livestream commerce. Livestream commerce is the sale of goods or services directly to consumers via live shows on digital platforms (such as social media or e-commerce platforms). It is a form of... View Details
    Keywords: Retail; Retailing; E-commerce; E-Commerce Strategy; Ecommerce; Channels Of Distribution; Marketing Communication; Livestream Commerce; Marketing; Marketing Channels; Marketing Strategy; Advertising; Brands and Branding; Media; Consumer Behavior; Social Media; Retail Industry; Consumer Products Industry; Advertising Industry; China; United States; United Kingdom
    Related
    • January 2000 (Revised March 2001)
    • Teaching Note

    Competition & Strategy: Course Structure TN

    By: Michael E. Porter and Jan W. Rivkin
    Provides an overview of the Competition & Strategy course, a first course on business strategy, as taught at Harvard Business School during the summer of 1999. Describes the role of the course in the overall MBA curriculum, the superstructure of the course, and the... View Details
    Keywords: Curriculum and Courses; Higher Education; Management; Business or Company Management; Growth and Development Strategy; Management Practices and Processes; Competitive Strategy; Competitive Advantage; Corporate Strategy; Education Industry
    Related
    • 05 Jul 2006
    • Working Paper Summaries

    Why IT Matters in Midsized Firms

    Keywords: by Marco Iansiti, George Favaloro, James Utzschneider & Greg Richards; Technology; Computer
    • June 2017
    • Teaching Note

    IBM Transforming, 2012–2016: Ginni Rometty Steers Watson

    By: Rosabeth Moss Kanter and Jonathan Cohen
    Ginni Rometty, who became IBM CEO in 2012, led efforts to transform the company around cognitive computing and the AI platform Watson. This Teaching Note helps instructors understand and teach the Harvard Business School case “IBM Transforming, 2012–2016: Ginni Rometty... View Details
    Keywords: Digital; Technological Change; Artificial Intelligence; Data; IBM; Watson; Internet Of Things; Innovation and Invention; Management; Sales; Information Technology; Technological Innovation; Transformation; AI and Machine Learning
    Related
    • 24 Sep 2018
    • News

    How To Drive Digital Transformation In A Changing World

      José Alejandro Cortés

      Keywords: Diversified
      • Career Coach

      Carole Carlson

      Carole (HBS '98) has a wide ranging business background, with particular expertise coaching MBAs and executives. She has a passion for helping individuals develop their career vision and implement it via practical job search skills,... View Details
      Keywords: Consulting; Education; Entrepreneurship; Government; Health Care; Hospitality; Real Estate; Social Enterprise
      • November 2024
      • Case

      FedEx Cyberattack (A): Navigating the NotPetya Storm

      By: Hise Gibson, Frank Nagle, Alicia Dadlani and Martha Hostetter
      In 2017, FedEx’s European division — acquired the year before for $5 billion — was hit by a devastating cyberattack that destroyed thousands of computers and business systems across several countries. Corporate Chief Information Officer Rob Carter put the company’s... View Details
      Keywords: Cybersecurity; Crisis Management; Disruption; Planning; Transportation Industry; United States; Europe
      Related
      • 31 Jan 2014
      • News

      How to really measure the value in health care

      • 25 Jan 2022
      • News

      Baseball’s Next Competitive Advantage Isn’t Analytics. It’s Culture.

      • 12 Jan 2022
      • Blog Post

      How I Spent My HBS 2+2 Deferral: Cecil Alfaro-Mora

      about business areas beyond my scope of expertise, such as finance, human resources, and sales. What advice do you have for prospective MBA students considering the 2+2 program? When preparing your application, seek input and feedback... View Details
      • October 2013 (Revised November 2021)
      • Case

      Cynthia Carroll at Anglo American (A)

      By: Gautam Mukunda, Lisa Mazzanti and Aldo Sesia
      In 2007, Cynthia Carroll, the newly-appointed chief executive of mining giant Anglo American, was considering shutting down mines in South Africa for safety reasons, namely worker fatalities. No company had ever done so before. Carroll felt that operating a company... View Details
      Keywords: Culture; Leadership; Gender; Safety; Working Conditions; Business Exit or Shutdown; Organizational Culture; Change Management; Mining; Mining Industry; South Africa
      Related
      • 30 May 2018
      • Research & Ideas

      Should Retailers Match Their Own Prices Online and in Stores?

      to lose money if they grant price discounts in-store to inquiring customers—although some will do so to appease an angry customer or through a sense of fairness. In some cases, however, self-matching is the best strategy to earn higher profits, says Harvard View Details
      Keywords: by Dina Gerdeman; Retail
      • 23 Nov 2014
      • News

      Norway’s largest pension fund vows to drop coal mine holdings

      • 30 Sep 2019
      • News

      Consumer instant gratification can prove risky

      • September 2017 (Revised December 2017)
      • Case

      Hulu: Redefining the Way People Experience TV

      By: Henry W. McGee and Christine Snively
      In May 2017, Hulu CEO Mike Hopkins announced the launch of Hulu Live TV, a new offering that would "change the way people experience TV." The new service would allow consumers to bypass traditional cable and satellite delivery and use the Internet to access live... View Details
      Keywords: Television Industry; Internet; Television Entertainment; Internet and the Web; Disruptive Innovation; Competitive Strategy; Price; Media and Broadcasting Industry; Entertainment and Recreation Industry
      Related
      • 02 Apr 2014
      • News

      How Executives Around The World Balance Their Personal And Professional Lives

      • 20 Feb 2018
      • News

      7 Ways You Can Succeed as an Entrepreneur Today

      • 07 Apr 2003
      • Research & Ideas

      Three Steps for Crisis Prevention

      between a true surprise and one that should have been predicted? Anticipating and avoiding business disasters isn't just a matter of doing better environmental scanning or contingency planning. It requires a number of steps, from... View Details
      Keywords: by Michael D. Watkins & Max H. Bazerman