Publications

August 2011
Supplement

Raj Datta, Former Chief Knowledge Officer of MindTree, In-Class Comments, April 1, 2011

By: David A. Garvin

MindTree is a mid-sized Indian IT services company known for its knowledge management practices, its collaborative communities, and its strong culture and values. The CEO has set a goal of becoming a $1 billion company by 2014; to reach that goal, employees must create... View Details

Keywords: Knowledge Management; Social and Collaborative Networks; Innovation and Invention; Organizational Culture; Learning; Values and Beliefs; Information Technology Industry; Information Technology Industry; India

April 2010
Teaching Note

IBM: The Corporate Service Corps (TN)

By: Christopher Marquis, Alison Comings and Bobbi Thomason

Teaching Note for [409106]. View Details

Keywords: Service Operations; Employees; Partners and Partnerships; Non-Governmental Organizations; Developing Countries and Economies; Corporate Social Responsibility and Impact; Programs; Global Strategy; Information Technology Industry; Information Technology Industry; Ghana; Tanzania; Romania; Philippines; Viet Nam

June 2009
Teaching Note

Infosys' Relationship Scorecard: Measuring Transformational Partnerships (TN)

By: Francisco de Asis Martinez-Jerez

Teaching Note for [109006]. View Details

Keywords: Information Technology Industry; Information Technology Industry; India

January 2009
Teaching Note

HCL Technologies (A) (TN)

By: Tarun Khanna and Linda A. Hill

Teaching Note for [408004]. View Details

Keywords: Leading Change; Transformation; Competition; Globalized Markets and Industries; Employees; Information Technology Industry; Information Technology Industry; India

July 2008 (Revised December 2009)
Case

Infosys' Relationship Scorecard: Measuring Transformational Partnerships

By: Francisco de Asis Martinez-Jerez, Robert S. Kaplan and Katherine Miller

This case analyzes Infosys' innovative approach to measuring performance in client relations. Infosys' strategy is evolving to build transformational partnerships from its original position as an outsourcer of end-to-end IT projects. A transformational partner helps... View Details

Keywords: Partners and Partnerships; Performance Evaluation; Attorney and Client Relationships; Job Cuts and Outsourcing; Balanced Scorecard; Competitive Strategy; Commercialization; Competitive Advantage; Economic Growth; Growth and Development Strategy; Information Technology Industry; Information Technology Industry; India

September 2005
Teaching Note

ProfitLogic (TN)

By: Richard G. Hamermesh and Michael J. Roberts

Teaching Note to (9-802-110), (9-806-702), and (9-806-705). View Details

Keywords: Information Technology Industry; Information Technology Industry

March 2005
Supplement

Ninth House: e-Learning Software (B)

By: Amy C. Edmondson and Hanna Rodriguez-Farrar

Supplements the (A) case. View Details

Keywords: Learning; Software; Information Technology Industry; Information Technology Industry

Find at Harvard

May 2004
Supplement

Slingshot Technology, Inc. Supplement: Partnership Agreements

By: Lynda M. Applegate and Elizabeth Collins

Slingshot Technology Inc. (STI) is a privately held software start-up founded in 1995 focused on identifying emerging spaces in the IT services industry and partnering with vendors selling promising but unproven technologies in those spaces. The vendors used STI to... View Details

Keywords: Entrepreneurship; Business Startups; Emerging Markets; Partners and Partnerships; Intellectual Property; Information Technology Industry; Information Technology Industry

November 1999
Teaching Note

drugstore.com TN

By: Richard L. Nolan

Teaching Note for (9-300-036). View Details

Keywords: Information Technology Industry; Information Technology Industry

January 1999 (Revised November 1999)
Case

Metapath Software: September 1997

By: G. Felda Hardymon and Bill Wasik

In September 1997, John Hansen called together his board to debate an interesting choice that his company had to make. Hansen--the CEO of Metapath Software, a provider of software and services to wireless carriers--had two offers to describe. The first was an offer to... View Details

Keywords: Private Ownership; Mergers and Acquisitions; Private Equity; Decision Choices and Conditions; Governing and Advisory Boards; Management Teams; Stocks; Public Ownership; Negotiation Deal; Information Technology Industry; Information Technology Industry

November 1997 (Revised August 1998)
Case

Palm Computing, Inc. 1995: Financing Challenges

By: Myra M. Hart and Stephanie Dodson

The president, Donna Dubinsky, and the chairman and founder, Jeff Hawkins, discuss an opportunity to sell their company to U.S. Robotics. They must weigh this option versus accepting venture capital funding, partnering with a large company that could provide... View Details

Keywords: Venture Capital; Partners and Partnerships; Business Exit or Shutdown; Decision Choices and Conditions; Information Technology Industry; Information Technology Industry

19 Oct 2021
News

In the Contest for Content

Courtesy Sherrese Clarke Soares Courtesy Sherrese Clarke Soares As the founder and CEO of HarbourView Equity Partners, Sherrese Clarke Soares (MBA 2004) is establishing herself within the high-stakes contest to own the catalogs of music that attract users to social... View Details

Keywords: Information; Information

01 Jun 2001
News

Books: Judo Strategy

by David B. Yoffie and Mary Kwak Harvard Business School Press By mastering the principles of movement, balance, and leverage, practitioners of judo, a centuries-old martial art, learn to overcome more powerful opponents. These principles can also help companies defeat... View Details

Keywords: Microsoft; Netscape; Information; Information

14 Aug 2014
News

Leon Black’s Phaidon Buys Artspace, an Online Art Market

Keywords: Information; Information

01 Dec 2016
News

Cast of Characters

Jan Moran’s (MBA 1989) The Winemakers, is set to inherit the family business and the family secrets. Through Rosetta, Moran explores once-taboo topics including illegitimacy, divorce, and female entrepreneurship and ambition. The character’s winemaking skills are View Details

Keywords: April White

2023
Working Paper

Black-box Training Data Identification in GANs via Detector Networks

By: Lukman Olagoke, Salil Vadhan and Seth Neel

Since their inception Generative Adversarial Networks (GANs) have been popular generative models across images, audio, video, and tabular data. In this paper we study whether given access to a trained GAN, as well as fresh samples from the underlying distribution, if... View Details

Keywords: Cybersecurity; Copyright; AI and Machine Learning; Analytics and Data Science