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  • 04 Feb 2014
  • First Look

First Look: February 4

increased their communication if teammates were also actively participating. Additionally, team performance is uniquely driven by the level of emergent interdependence, as indexed by the diversity of topics discussed and the temporal... View Details
Keywords: Sean Silverthlorne
  • 28 Oct 2020
  • Blog Post

Keep Your Weary Workers Engaged

contest? Game night? Show-and-tell of each team member’s favorite piece of art or travel souvenir? These might even be ways for team members to show new skills or facets of their personality. Zoom fatigue is real. Not all bonding has to be in the moment. Take advantage... View Details
Keywords: All Industries
  • 08 Dec 2020
  • Blog Post

Keep Your Weary Workers Engaged

contest? Game night? Show-and-tell of each team member’s favorite piece of art or travel souvenir? These might even be ways for team members to show new skills or facets of their personality. Zoom fatigue is real. Not all bonding has to be in the moment. Take advantage... View Details
  • March 2025
  • Case

Intuit: Lobbying to Save TurboTax

By: Joseph L. Badaracco and Tom Quinn
Intuit’s TurboTax software held a dominant market position in the online tax preparation market. Many politicians over the years had proposed changes that would have harmed Intuit’s business—notably, allowing the Internal Revenue Service to develop a government-owned... View Details
Keywords: Lobbying; Fairness; Moral Sensibility; Government Legislation; Taxation; Business and Government Relations; Business and Stakeholder Relations; Reputation; Civil Society or Community; Public Opinion; Governing Rules, Regulations, and Reforms; Rank and Position; Power and Influence; Technology Industry; United States; Europe
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  • March 2022 (Revised March 2024)
  • Case

DaVita Responds to COVID

By: Susanna Gallani and David Lane
Early in August 2021, DaVita CEO Javier Rodriguez was assessing the ongoing impact of the COVID-19 pandemic on his firm, which provided life-sustaining kidney dialysis to roughly 240,000 people. Effective infection control practices and information sharing had ensured... View Details
Keywords: COVID-19 Pandemic; Change Management; Communication; Talent and Talent Management; Fairness; Values and Beliefs; Corporate Accountability; Health Care and Treatment; Health Pandemics; Human Resources; Employee Relationship Management; Retention; Wages; Working Conditions; Leadership Style; Crisis Management; Organizational Culture; Health Industry; United States
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  • 09 Jul 2010
  • News

Poised for Impact

Keywords: Finance
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

forthcoming Journal of Political Economy Internalizing Global Value Chains: A Firm-Level Analysis By: Alfaro, Laura, Pol Antràs, Davin Chor, and Paola Conconi Abstract—In recent decades, advances in information and communication... View Details
Keywords: Sean Silverthorne
  • 28 Jul 2014
  • Research & Ideas

Eyes Shut: The Consequences of Not Noticing

arrestor? Without Blitz, would Walmart have engaged in an effective communication campaign on the safe use of gas cans? My assessment is that Blitz would have been replaced by an alternative manufacturer, that Walmart would not have... View Details
Keywords: by Max H. Bazerman; Retail
  • 19 Sep 2006
  • First Look

First Look: September 19, 2006

MaterialsChina: To Float or Not To Float? (F)- Alcatel and Strong Chinese Competition Harvard Business School Case 706-036 The Chinese operations of Alcatel, a global communications solution provider based in France, were faced with... View Details
Keywords: Sean Silverthorne
  • Web

Harvard Business School

key activist leader in the community development efforts of major U.S. cities including San Francisco and Los Angeles and runs a real estate consultancy firm in Los Angeles. Read More Read Less Lillian Lincoln Lambert, MBA 1969 The first... View Details
  • 26 May 2022
  • News

Northern California Club Honors Noom; LGBTQ Alumni Share HBS Stories

the HBSANC’s two major annual fundraisers, primarily aimed at supporting its Community Partners programs throughout the Bay Area. The other is the Annual Leadership Dinner. The HBSANC leadership successfully executed a virtual event that... View Details
Keywords: Margie Kelley
  • 01 Mar 2010
  • News

Light Looks Back on Forty-Year HBS Career

of values. The fundamentals I experienced as a new faculty member — the engaged classroom where students actively participate in the learning process, the dedication to ideas that have power in practice, the real sense of community you... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services
  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

that determines whether two functions or firms can align their planning is how much each party knows about the other's beliefs about demand. Thus, in this paper's setting, improved communication can induce alignment even if no economic... View Details
Keywords: Martha Lagace
  • 15 Dec 2015
  • News

The Year in Ideas 2015

communication technology that works with the same cellular spectrums that telecommunications companies use. Since that first experiment four years ago, Project Loon has improved balloon steerability, connectivity, and stamina—the balloons... View Details
Keywords: Julia Hanna, Christine Lejeune, Dan Morrell, and April White
  • March 2018
  • Supplement

Chaudhary Group: Rebuilding Nepal (B)

By: Christopher J. Malloy, Lauren H. Cohen and Inakshi Sobti
Supplements the (A) case. Having successfully spearheaded relief work in the aftermath of the Nepal earthquake, the Chaudhary Foundation envisions creating a more comprehensive and sustainable development model. They are keen to build a model village that integrates... View Details
Keywords: Leadership; Family Business; Decision Choices and Conditions; Developing Countries and Economies; Social Entrepreneurship; Values and Beliefs; Venture Capital; Microfinance; Geographic Location; Collaborative Innovation and Invention; Management; Crisis Management; Management Teams; Resource Allocation; Business and Community Relations; Business and Government Relations; Natural Disasters; Social and Collaborative Networks; Social Issues; Business Strategy; Consumer Products Industry; Banking Industry; Auto Industry; Real Estate Industry; Travel Industry; Nepal
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  • 27 Jul 2019
  • Op-Ed

Does Facebook's Business Model Threaten Our Elections?

have “plausible deniability” since they won’t even be able to see the content themselves. One way around that problem would be for regulators to repeal the 1996 Communications Decency Act, Section 230, which granted immunity to internet... View Details
Keywords: by George Riedel
  • 22 Jul 2014
  • First Look

First Look: July 22

promising ways of attracting such investors is integrated reporting, which provides companies with a means of credibly communicating the commitment of its top leadership to diffusing integrated thinking across the organization and to... View Details
Keywords: Sean Silverthorne
  • 10 Nov 2011
  • HBS Case

HBS Cases: Making Lincoln Center Cool Again

emphasis on coordinating and communicating with the center's many diverse leaders. "Many nonprofits are led by people who only know programs, not operations," Grossman says. "A key strength of Levy's is knowing how to... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 05 Jul 2006
  • First Look

First Look: July 5, 2006

case:http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=206078 Southern States Communications 806-170 Managers receiving letters claiming that their products or services violate the intellectual property... View Details
Keywords: Sean Silverthorne