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Show Results For
- All HBS Web
(12,367)
- People (36)
- News (1,922)
- Research (8,789)
- Events (38)
- Multimedia (38)
- Faculty Publications (6,829)
- 10 Aug 2021
- Blog Post
Meet the Health & Wellness Club
group-chat that developed into the start of the Harvard Business School Health and Wellness Club. The pandemic has been an opportunity for many people to rethink how they spend their time, who they spend their time with, and what they... View Details
- 13 Oct 2016
- News
Adding Muscle to the Fight Against Disease
portfolio of programs in parallel.” In an industry where serial entrepreneurship is the norm, Cytokinetics’s approach instead requires “a strategy based on sustainability and durability” that includes forging significant partnerships with... View Details
Keywords: Deborah Blagg
- 30 May 2018
- News
HBS Fellowship Program Puts an MBA Within Reach
job within Allstate’s leadership development program in Chicago. She later pivoted to personal finance startup NerdWallet in San Francisco, where she realized that colleagues who had the internal strategy... View Details
- 01 Sep 2016
- News
@Soldiers Field
Readiness (CORe) program and the Disruptive Strategy course the opportunity to meet faculty—including professors Bharat Anand, Jan Hammond, and V.G. Narayanan—and classmates in person. Events included a full day of faculty-led case... View Details
- 03 Apr 2014
- News
Cross-Class Connection
When Alexander C. Crisses stepped up to cochair his 5th Reunion, he decided to couple his own ideas about what would appeal to his classmates with the tried-and-true strategies used by HBS alumni with experience leading their successful... View Details
- 14 Apr 2021
- News
Eliminate Strategic Overload
- 2012
- Chapter
Firing Your Best Customers: How Smart Firms Destroy Relationships Using CRM
By: Jill Avery and Susan Fournier
With incidences in the 20%–25% range, the practice of firing customers has become increasingly attractive as firms try to maximize the lifetime value of their customer portfolios. This chapter traces the relationship trajectory of a 30-year customer of Filene's... View Details
Keywords: Brands; Brand Management; CRM; Customer Relationship Management; Customer Focus and Relationships; Customers; Marketing; Brands and Branding; Marketing Communications; Marketing Strategy; Consumer Products Industry
Avery, Jill, and Susan Fournier. "Firing Your Best Customers: How Smart Firms Destroy Relationships Using CRM." In Consumer-Brand Relationships: Theory and Practice, edited by Susan Fournier, Michael Breazeale, and Marc Fetscherin, 301–316. Routledge, 2012. (Paperback edition published in 2013.)
- 20 Oct 2010
- Research & Ideas
HBS Workshop Encourages Corporate Reporting on Environmental and Social Sustainability
their own self-interest? Supporters say integrated reporting brings benefits to companies, including better risk management, development of strategies for long-term sustainability, and positioning of the... View Details
- 10 Jul 2000
- Research & Ideas
Cable TV: From Community Antennas to Wired Cities
undermine ad-supported broadcasting stations, promulgated a series of regulations that retarded the growth of pay TV. As a result, early efforts to develop pay TV were unsuccessful. 5 The FCC's opposition to pay TV was consistent with a... View Details
- 04 Apr 2008
- What Do You Think?
Who Owns Intellectual Property?
facilitates cooperation in the generation of intellectual capital ranging from new product development to research. It helps explain why the Gen Xers we discussed several months ago find it quite natural to... View Details
Keywords: by Jim Heskett
- 23 Jun 2003
- Research & Ideas
Historically Speaking: A Roundtable at HBS
development of the U.S. railroad industry in the latter half of the 19th century. Al went straight to the sources and expanded upon them in a series of important articles in the Business History Review. That work View Details
Keywords: by Jim Aisner
- 01 Jun 2016
- News
Ask the Expert: Barreling Ahead
difficult). With roughly 4,200 US craft breweries and 2,000 more in the planning stages, resource constraints will likely become more commonplace. As a result, we’ve worked hard to develop relationships. We have gotten to know many of our... View Details
- 2020
- Case
The Ellen MacArthur Foundation: Accelerating a Circular Economy for Plastic Packaging
By: Andrew J. Hoffman
Plastic has become essential to global day-to-day activities, yet it is also causing extreme environmental degradation. Many leaders in the plastics industry are starting to question its sustainability. This case presents insights into the future of the plastic... View Details
Keywords: Plastic Waste; Environmental Sustainability; Cooperation; Supply Chain Management; Corporate Social Responsibility and Impact; Consumer Products Industry
Hoffman, Andrew J. "The Ellen MacArthur Foundation: Accelerating a Circular Economy for Plastic Packaging." William Davidson Institute Case 9-550-406, 2020.
- March 1997 (Revised July 1999)
- Case
S1 Corporation
S1 is a fast growing subsidiary of the Samsung Group in South Korea that sells business security products. S1 has implemented a number of marketing initiatives that the company president would like to have evaluated. View Details
Keywords: Marketing Strategy; Price; Salesforce Management; Consumer Products Industry; Consumer Products Industry; South Korea
Chun, Samuel S. "S1 Corporation." Harvard Business School Case 597-044, March 1997. (Revised July 1999.)
- 10 Apr 2013
- Research & Ideas
Learning Curve: Making the Most of Outsourcing
that the teleradiology industry views its product as a commodity—that is, two qualified radiologists are expected to read the same image in the same way. That situation provided the research team an opportunity to test three questions... View Details
- Web
Curriculum | MBA
Also during Year 3, all students complete a year-long capstone exercise at HKS.Participants generally complement their required and elective studies with two summer internships: either a policy, international development or social... View Details
- 17 Jun 2025
- Blog Post
Balancing Career Stability with Creative Pursuits with Jeff Roslund (MBA 2013)
Learn about the career resources available to HBS alumni through HBS Career & Professional Development With a background in materials and biomedical engineering, I hoped that Harvard Business School (HBS) would provide the business... View Details
- 01 Jun 2011
- News
Latin Flair
Kushner (MBA ’11), the company’s 25-year-old chief strategy officer told the FT. “So we pivoted to gaming.” That decision changed everything. Now, Vostu is the largest social game developer in the Brazilian... View Details
- 10 Dec 2013
- First Look
First Look: December 10
acquisition as an exciting means for growth, company strategy at its Hangzhou, China headquarters also included vertical integration with a goal of developing a full-on electric car. Were these two goals... View Details
Keywords: Sean Silverthorne
- 17 Feb 2015
- News
The First Five Years: Justin Pasquariello (MBA 2010)
translate for us, willingness to donate isn’t so different—and so my strategy class has also been very helpful. I use accounting to evaluate finances and develop budget documents both here and in my role on... View Details
Keywords: Health, Social Assistance