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Show Results For
- All HBS Web
(17,366)
- People (16)
- News (4,435)
- Research (8,899)
- Events (88)
- Multimedia (85)
- Faculty Publications (7,320)
- June 2016
- Article
Understanding Online Hotel Reviews Through Automated Text Analysis
By: Shawn Mankad, Hyunjeong "Spring" Han, Joel Goh and Srinagesh Gavirneni
Customer reviews submitted at Internet travel portals are an important yet underexplored new resource in obtaining feedback on customer experience for the hospitality industry. These data are often voluminous and unstructured, presenting analytical challenges for... View Details
Keywords: Hotel Reviews; Natural Language Processing; Information Technology; Service Operations; Accommodations Industry; Moscow
Mankad, Shawn, Hyunjeong "Spring" Han, Joel Goh, and Srinagesh Gavirneni. "Understanding Online Hotel Reviews Through Automated Text Analysis." Service Science 8, no. 2 (June 2016): 124–138.
- 2011
- Teaching Note
Kingdee
By: F. Warren McFarlan, Jin Zhang and Ziqian Zhao
Keywords: Business Ethics; Competitive Strategy; Computer Software; Emerging Markets; Venture Capital; China; Applications and Software; China
McFarlan, F. Warren, Jin Zhang, and Ziqian Zhao. "Kingdee." Tsinghua University Teaching Note, 2011.
- 2011
- Teaching Note
UFIDA (D) (TN)
By: F. Warren McFarlan, Ping He, Xiohua Wu and Lijuan Liu
This case describes the financing decisions of a software company at difference stages of its development. Started from 1988 as an individual business, along with the "Reform and Open" policy of China, the firm has experienced tremendous growth, and has become a... View Details
Keywords: Accounting; Computer Software; Emerging Markets; Financial Strategy; IPO; Investments; China; Applications and Software; China
McFarlan, F. Warren, Ping He, Xiohua Wu, and Lijuan Liu. "UFIDA (D) (TN)." Tsinghua University Teaching Note, 2011.
- 2011
- Teaching Note
UFIDA (C) (TN)
By: F. Warren McFarlan, Donglin Xia and E. Chen
This case documents the evolution of UFIDA's management control system over a decade as it grew five-fold from a 325 million RMB to a 1.66 billion RMB company, while its staff grew by more than three-fold. View Details
Keywords: Budgeting; Computer Software; Emerging Markets; Management Controls; Performance Management; Planning; China; Applications and Software; China
McFarlan, F. Warren, Donglin Xia, and E. Chen. "UFIDA (C) (TN)." Tsinghua University Teaching Note, 2011.
- 2011
- Teaching Note
Beyondsoft Co., Ltd. (A) (TN)
By: F. Warren McFarlan, Donghong Li and Hong Zhang
In the past two decades, along with China's rapidly growing economy and its integration into the world economic system, the Chinese software outsourcing industry has also risen from zero to being fairly significant in the world IT market. It is currently growing much... View Details
Keywords: Business Models; Competition; Competitive Strategy; Computer Software; Emerging Markets; Outsourcing; Strategy; China; Applications and Software; China
McFarlan, F. Warren, Donghong Li, and Hong Zhang. "Beyondsoft Co., Ltd. (A) (TN)." Tsinghua University Teaching Note, 2011.
- Book Review
Review of Corporate Governance and Firm Organization: Microfoundations and Structural Forms edited by Anna Grandori. Oxford University Press, 2004
By: A. Zelleke
Zelleke, A. "Review of Corporate Governance and Firm Organization: Microfoundations and Structural Forms edited by Anna Grandori. Oxford University Press, 2004." Corporate Governance 13, no. 4 (July 2005): 559–560.
- December 2008 (Revised March 2009)
- Supplement
The Metropolitan Opera (B)
By: Anita Elberse and Crissy Perez
In April 2007, the New York City Metropolitan Opera's general manager Peter Gelb looks back on the first season of a daring experiment to broadcast performances live in high-definition to movie theaters across North America. While the "Live in HD" program has received... View Details
Elberse, Anita, and Crissy Perez. "The Metropolitan Opera (B)." Harvard Business School Supplement 509-034, December 2008. (Revised March 2009.)
- December 2002
- Case
Putnam Investments: Work@Home
Putnam Investments uses technology to enable many of its frontline service providers to work routinely and permanently from their homes. This case explores issues related to this strategy, from conceptualization to implementation and highlighting continuous... View Details
Hallowell, Roger H. "Putnam Investments: Work@Home." Harvard Business School Case 803-011, December 2002.
- February 2000
- Article
How the Incumbent Can Win: Managing Technological Transitions in the Semiconductor Industry
By: Marco Iansiti
Iansiti, Marco. "How the Incumbent Can Win: Managing Technological Transitions in the Semiconductor Industry." Management Science 46, no. 2 (February 2000).
- 01 Mar 2008
- News
Supporting the Troops
Kohlberg Photo Courtesy Kohlberg Foundation Iraq and Afghanistan veterans are uncertain not only about their long-term health-care benefits, but also about the education benefits that were an inducement for many to enlist. The GI Bill, they find, often falls short of... View Details
- 01 Jun 2000
- News
Q & A: Gustavo Herrero
Gustavo A. Herrero (MBA '76) heads the Latin American Research Center (LARC), located in Buenos Aires, Argentina. The School's third off-campus research facility, the LARC will officially open in August with a research conference in Buenos Aires that will be attended... View Details
Keywords: Garry Emmons
- August 1998
- Background Note
Selling Books Online in Mid-1998
By: Jeffrey F. Rayport, Carin-Isabel Knoop and Cate Reavis
Provides an overview of the trends and predictions for the online book retail industry as of August 1998 and the current status of Amazon.com, BarnesandNoble.com, and other main players' online ventures. View Details
Rayport, Jeffrey F., Carin-Isabel Knoop, and Cate Reavis. "Selling Books Online in Mid-1998." Harvard Business School Background Note 899-038, August 1998.
- November 2018
- Article
Global Evidence on Economic Preferences
By: Armin Falk, Anke Becker, Thomas Dohmen, Benjamin Enke, David Huffman and Uwe Sunde
This article studies the global variation in economic preferences. For this purpose, we present the Global Preference Survey (GPS), an experimentally validated survey data set of time preference, risk preference, positive and negative reciprocity, altruism, and trust... View Details
Keywords: Economic Preferences; Economics; Behavior; Surveys; Analytics and Data Science; Global Range
Falk, Armin, Anke Becker, Thomas Dohmen, Benjamin Enke, David Huffman, and Uwe Sunde. "Global Evidence on Economic Preferences." Quarterly Journal of Economics 113, no. 4 (November 2018): 1645–1692.
- 01 Sep 2008
- News
Entrepreneurship Program in Fourth Year
Is it possible to teach entrepreneurship? If so, how? In July, 76 entrepreneurship professors representing 35 European countries, India, and Singapore arrived at HBS to learn more about the case method and the role it can play in educating future entrepreneurs. The... View Details
- 01 Mar 2014
- News
Ask the Expert: Taxing Questions
Image by Brian Stauffer What would the "perfect" tax plan look like? Sheridan Schechner (MBA/JD 1983), managing director, Barclays Capital, USA I'd envision three simple building blocks: a consumption tax with no exclusions that eliminates the penalty to saving; a... View Details
- 05 Oct 2011
- News
New Study Taps Alumni Expertise
- May 2019
- Teaching Note
SeatGeek
By: Robert F. Higgins and Sarah Mehta
Teaching Note for HBS No. 819-013. View Details
- 01 Mar 2012
- News
FIELD 2: Global Intelligence
Watch the thinking that underpins HBS’s new field method of study Investing in HBS Great Expectations Model Teamwork Donor Spotlight Balanced Scorecard and Beer Game Go High-Tech FAQ For the second module of FIELD (Field Immersion Experiences for Leadership... View Details
- 01 Jun 2013
- News
Lesson Plans
ISSUE FOCUS: EDUCATION INNOVATION Stacey Childress (MBA 2000) Deputy Director of Education, Next Generation Learning, Bill & Melinda Gates Foundation, Seattle, Washington Illustrations by Peter Hoey TAILORED TEACHING "One of our anchors is personalized learning, which... View Details