interviews - Publications - Faculty & Research

27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

observing teams for the case studies I used a fly-on-the-wall method: I tried to blend into the background so the teams would behave as naturally as possible. Based on their discussions and actions, they seemed to forget almost immediately that I was in the room. When... View Details

Keywords: by Sarah Jane Gilbert

26 Jan 2004
Research & Ideas

How Women Can Get More Venture Capital

that when a firm actually disappeared from the directory from which we were drawing our data, the women were very likely to leave the industry (93 percent). When a firm disappeared from the industry, the men were more likely to relocate to another fund or another firm.... View Details

Keywords: by Mallory Stark & Martha Lagace

28 Aug 2008
Sharpening Your Skills

Sharpening Your Skills: History Matters

Joseph Schumpeter was perhaps the most powerful thinker ever on innovation, entrepreneurship, and capitalism. He was also one of the most unusual personalities of the 20th century, as Harvard Business School professor emeritus Thomas K. McCraw shows in a new biography.... View Details

Keywords: Re: Geoffrey G. Jones & Anthony Mayo

21 Feb 2017
First Look

First Look at New Research: February 21

explores how language shapes the ways in which employees who work in global organizations communicate and negotiate linguistic and cultural differences. Bringing together 650 interviews conducted across Rakuten’s locations in Brazil,... View Details

Keywords: Carmen Nobel

29 Oct 2013
First Look

First Look: October 29

are increasingly examining the adoption and impact of ERM, but the studies are inconsistent and inconclusive, due, we believe, to an inadequate specification of how ERM is used in practice. Based on a ten-year field project, over 250 View Details

Keywords: Sean Silverthorne

08 Mar 2004
Research & Ideas

Secret to Success: Go for “Just Enough”

target of success in their new book Just Enough: Tools for Creating Success in Your Work and Life (Wiley, 2004). After conducting hundreds of interviews with high achievers, they developed a framework for thinking about integrating four... View Details

Keywords: by Laura Nash & Howard Stevenson

21 Jan 2020
Research & Ideas

Lessons for Retailers from the Rebirth of Indie Bookstores

mature industries, such as Swiss watchmakers and pencil makers, that have been able to reinvent themselves in the wake of radical technological change. He calls this phenomenon “technology reemergence.” Over the past eight years, he has visited bookstores in 26 states,... View Details

Keywords: by Michael Blanding; Entertainment & Recreation

15 Jan 2018
Research & Ideas

A Better Business Model for Fighting Cancer

The Kraft team is conducting interviews to evaluate models at the Cystic Fibrosis Foundation (philanthropy); at Stanford’s StartX and MIT’s Sandbox (incubator); and at Breakout Labs and Root Capital (venture philanthropy). “We’re... View Details

Keywords: by Julia Hanna; Health; Pharmaceutical

03 Jan 2017
Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

communal, but rather personal and private. “One woman wrote about gathering all the pictures of her and her ex-boyfriend, taking them to the park were they met, and tearing them up,” Norton recalled in an interview with Working Knowledge.... View Details

Keywords: by Carmen Nobel

09 May 2011
Research & Ideas

Moving From Bean Counter to Game Changer

top management level." Mikes began her research in 2005 in England, where she earned her PhD from the London School of Economics. (Hall and Millo are both employed there.) Within five years, she had interviewed 60 risk management... View Details

Keywords: by Kim Girard; Banking

01 Oct 2009
What Do You Think?

Can the “Masks of Command” Coexist with Authentic Leadership?

accepting full responsibility for outcomes and holding others accountable for their performance." Having established a framework for authentic leadership, George and his coauthor then personally interviewed 125 leaders they identify... View Details

Keywords: by Jim Heskett

02 Jun 2009
First Look

First Look: June 2, 2009

experience—time spent onsite observing the people, places, and norms of a distant locale—is crucial in globally distributed collaboration, how such experience actually affects interpersonal dynamics is poorly understood. Based on 47 semi-structured View Details

Keywords: Martha Lagace

05 Mar 2008
What Do You Think?

Where Will Management Innovation Take Us?

since the early part of the twentieth century, he believes the time may be right for significant change. He's not alone. Theodore Zeldin, a British historian who has spent a great deal of time studying the world of work, stated recently in an View Details

Keywords: by Jim Heskett

November 1999
Case

Doyle's Dealmaking Dilemma: Negotiating the Job Search

By: James K. Sebenius

MBA student Doyle Williams searches for his ideal job in a private equity group and uses his negotiation skills to try to attain the best possible compensation package. View Details

Keywords: Compensation and Benefits; Job Interviews; Job Search; Negotiation Process; Negotiation Tactics

Citation

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15 Sep 2011
Research & Ideas

High Ambition Leadership

Fredberg, and Flemming Norrgren. "The world of business has been governed by an implicit leadership model," Beer explains. "With the exception of a minority of CEOs, however—those we interviewed and others like them—the purpose of the... View Details

Keywords: by Martha Lagace

January 2008
Article

Nonemployment Stigma as Rational Herding: A Field Experiment

By: Felix Oberholzer-Gee

Long spells of unemployment are known to reduce the likelihood of re-employment, but it is difficult to discern the reasons for this observation. Using an experimental method that controls for search intensity and possible discouragement of job applicants, I document... View Details

Keywords: Job Search; Job Cuts and Outsourcing; Employment; Cognition and Thinking; Perception; Creativity; Human Needs; Job Interviews; Selection and Staffing; Recruitment; Managerial Roles; Judgments; Employment Industry

Citation

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08 Dec 2015
Research & Ideas

You Won't Make It If You Fake It

salary. Had I tried to fake my leadership and knowledge of the appliance industry, I surely would have failed. In the research for Discover Your True North, we interviewed 170 leaders from 23 to 93 years old. Not one of them talked about... View Details

Keywords: by Bill George

06 Aug 2013
First Look

First Look: August 6

what still remained to be done. The case examines the evolving experiences of male and female MBAs over the decades through interviews with dozens of HBS alumni, as well as the experiences of female faculty at the School. The case... View Details

Keywords: Anna Secino

29 Jan 2013
Research & Ideas

Creating the Perfect Super Bowl Ad

advertisers ways to spend ad dollars more shrewdly. "They need to use entertainment judiciously," he says. "It's very expensive. They have to ask: Why do we need to entertain so much?" During an interview in his office, Teixeira, who has... View Details

Keywords: by Kim Girard; Advertising; Media & Broadcasting

12 Dec 2012
Research & Ideas

Book Excerpt: Strength in Numbers

policy is the need to make that policy appear legitimate," he writes. In this excerpt from Chapter one, Trumbull discusses how collective interests can lead to a rapid collective response. Read an interview with the author. The Surprise... View Details

Keywords: Re: Gunnar Trumbull

Publications