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  • 03 Jan 2017
  • Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

communal, but rather personal and private. “One woman wrote about gathering all the pictures of her and her ex-boyfriend, taking them to the park were they met, and tearing them up,” Norton recalled in an interview with Working Knowledge.... View Details
Keywords: by Carmen Nobel
  • 09 May 2011
  • Research & Ideas

Moving From Bean Counter to Game Changer

top management level." Mikes began her research in 2005 in England, where she earned her PhD from the London School of Economics. (Hall and Millo are both employed there.) Within five years, she had interviewed 60 risk management... View Details
Keywords: by Kim Girard; Banking
  • 01 Oct 2009
  • What Do You Think?

Can the “Masks of Command” Coexist with Authentic Leadership?

accepting full responsibility for outcomes and holding others accountable for their performance." Having established a framework for authentic leadership, George and his coauthor then personally interviewed 125 leaders they identify... View Details
Keywords: by Jim Heskett
  • 02 Jun 2009
  • First Look

First Look: June 2, 2009

experience—time spent onsite observing the people, places, and norms of a distant locale—is crucial in globally distributed collaboration, how such experience actually affects interpersonal dynamics is poorly understood. Based on 47 semi-structured View Details
Keywords: Martha Lagace
  • 05 Mar 2008
  • What Do You Think?

Where Will Management Innovation Take Us?

since the early part of the twentieth century, he believes the time may be right for significant change. He's not alone. Theodore Zeldin, a British historian who has spent a great deal of time studying the world of work, stated recently in an View Details
Keywords: by Jim Heskett
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

have to go to women for your budget, you don’t dare disrespect those people in power.” Sexual harassment training and more training Simple policy changes can go a long way toward preventing sexual harassment, Kanter says, like mandating that certain meetings, such as... View Details
Keywords: by Dina Gerdeman
  • 30 Apr 2001
  • Research & Ideas

Why Evolutionary Software Development Works

face-to-face interviews with project managers in the industry to understand the types of practices being used. Next, they developed metrics to characterize the type of process adopted in each project. Finally, the metrics were... View Details
Keywords: by Alan MacCormack; Technology
  • 24 Jan 2017
  • First Look

First Look at New Research: January 24, 2017

care. The paper contains an interview with Kaplan and Porter about their experiences with improving the measurement of health care outcomes and cost. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52117 forthcoming... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2019
  • Research Event

Women Pay a Higher Career Price in Today's Always-On Work Culture

Even so, the executives brought the issue to Harvard Business School Professor Robin J. Ely. Eighteen months and more than 100 employee interviews later, Ely’s research team reached a conclusion that challenged steadfast beliefs about the... View Details
Keywords: by Danielle Kost; Consulting; Service
  • 22 Feb 2000
  • Research & Ideas

The Mind of the Market: Extending the Frontiers of Marketing Thought

type of ketchup or laundry detergent they prefer, a ZMET interview at the Mind of the Market lab of HBS offers a far more creative approach. Typically, the ZMET interview combines elements of neuroscience,... View Details
Keywords: by Martha Lagace
  • 08 Mar 2016
  • Research & Ideas

Solving an Economic Mystery Surrounding Argentina and Chile

history that year was Dr. Andrea Lluch, from Argentina. This was the origins of a research program and conference series which led to this collaborative volume, and the Creating Emerging Markets oral history project, which began with View Details
Keywords: by Sean Silverthorne
  • 08 Dec 2015
  • Research & Ideas

You Won't Make It If You Fake It

salary. Had I tried to fake my leadership and knowledge of the appliance industry, I surely would have failed. In the research for Discover Your True North, we interviewed 170 leaders from 23 to 93 years old. Not one of them talked about... View Details
Keywords: by Bill George
  • 06 Aug 2013
  • First Look

First Look: August 6

what still remained to be done. The case examines the evolving experiences of male and female MBAs over the decades through interviews with dozens of HBS alumni, as well as the experiences of female faculty at the School. The case... View Details
Keywords: Anna Secino
  • 29 Jan 2013
  • Research & Ideas

Creating the Perfect Super Bowl Ad

advertisers ways to spend ad dollars more shrewdly. "They need to use entertainment judiciously," he says. "It's very expensive. They have to ask: Why do we need to entertain so much?" During an interview in his office, Teixeira, who has... View Details
Keywords: by Kim Girard; Advertising; Media & Broadcasting
  • 12 Dec 2012
  • Research & Ideas

Book Excerpt: Strength in Numbers

policy is the need to make that policy appear legitimate," he writes. In this excerpt from Chapter one, Trumbull discusses how collective interests can lead to a rapid collective response. Read an interview with the author. The Surprise... View Details
Keywords: Re: Gunnar Trumbull
  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

scrutiny. Time to manage your own professional image before others do it for you. An interview with professor Laura Morgan Roberts. 2. The Seven Things That Surprise New CEOs In the newly released book On Competition, professor Michael E.... View Details
Keywords: by Staff
  • 13 Nov 2006
  • Research & Ideas

Science Business: What Happened to Biotech?

uncertainty, the complex and heterogeneous nature of the scientific knowledge base, and the rapid pace of scientific progress. "The health of the sector depends on how well it can cope with all three of these challenges," writes Pisano. In this View Details
Keywords: by Sean Silverthorne; Biotechnology
  • 09 Feb 2016
  • First Look

February 9, 2016

Prior research says little on this question because it has tended to study design change and identity change separately. This paper links the two by examining how the United States' Federal Bureau of Investigation (FBI) transformed itself after the 9/11 terrorist... View Details
Keywords: Sean Silverthorne
  • 20 Oct 2015
  • First Look

October 20, 2015

sponsorship collaboration between a major global financial institution (UBS) and a multi-site major museum (Guggenheim). The primary sources of data were interviews with key representatives over a 12-month period and direct observations.... View Details
Keywords: Sean Silverthorne
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

Whether you sell widgets, designer fashions, or life-saving drugs, mastering the art and science of better analytics can set you ahead of your competitors, according to HBS professor Ananth Raman and Wharton professor Marshall Fisher. Raman explains how in an e-mail... View Details
Keywords: by Martha Lagace; Retail; Auto
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