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  • October 2020 (Revised August 2022)
  • Case

Union Square Hospitality Group: Hospitality Included

By: Peter Boumgarden, Ryan W. Buell, Lamar Pierce and Richard Ryffel
In 2015, Union Square Hospitality Group (USHG), helmed by famous restauranteur Danny Meyer, sent shockwaves through the restaurant industry by announcing the end of tipping in its restaurants. Under its new policy, Hospitality Included (HI), USHG would charge higher... View Details
Keywords: Restaurants; Tipping; Revenue Sharing; Service Operations; Policy; Change; Human Resources; Management; Food and Beverage Industry
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  • 26 Jul 2016
  • First Look

July 26, 2016

health care so that our economy can improve and so that patients can make informed decisions. We must move away from fee-for-service reimbursement, which incentivizes doing more, and begin paying for good outcomes. Health care organizations need to stop duplicating... View Details
Keywords: Sean Silverthorne
  • Web

Historical Data & Sources - Business History

Palgrave-MacMillan, 2007 B.R. Mitchell, International Statistics: Africa, Asia, Oceania, 1750-2005. New York: Palgrave-MacMillan, 2007 United Nations, International Trade Statistics, various years Download Data Set in Excel Political View Details
  • November 1999
  • Case

Long-Term Capital Management, L.P. (C)

By: Andre F. Perold
Long-Term Capital Management, L.P. (LTCM) was in the business of engaging in trading strategies to exploit market pricing discrepancies. Because the firm employed strategies designed to make money over long horizons--from six months to two years or more--it adopted a... View Details
Keywords: Fluctuation; Capital; Financial Liquidity; Financing and Loans; Investment Funds; Investment Portfolio; Corporate Governance; Governing Rules, Regulations, and Reforms; Management; Risk Management; Markets; Motivation and Incentives; Financial Services Industry
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  • 09 Jun 2008
  • Lessons from the Classroom

Monetizing IP: The Executive’s Challenge

incentives among pool members. This seems to have greatly facilitated the adoption of the MPEG-2 standard. A number of firms have taken the radical step of adopting a code release strategy, where companies release some existing proprietary code and then create a View Details
Keywords: by Sean Silverthorne; Web Services; Web Services
  • 11 Mar 2014
  • First Look

First Look: March 11

consumers large discounts when they prepay for participating firms' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher service can benefit affiliated firms: price... View Details
Keywords: Sean Silverthorne
  • 02 Oct 2017
  • What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

freeze up.” David Wittenburg, from his vantage point as a “former numismatist,” suggested that such currencies “arise in times of need (e.g., tokens when official currency is scarce) and they disappear when government offers a better... View Details
Keywords: by James L. Heskett; Financial Services
  • 24 Apr 2012
  • First Look

First Look: April 24

by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study investigates this idea empirically using personnel and lending data from a financial services organization that implemented... View Details
Keywords: Carmen Nobel
  • Web

Gender & Race in Organizations Research Group - Race, Gender & Equity

Associate Professor for Public Policy and Management, and Faculty Director of The People Lab at the Harvard Kennedy School of Government. The majority of her research focuses on how to improve government by focusing on its people and the... View Details
  • 21 Feb 2008
  • Working Paper Summaries

Do Legal Origins Have Persistent Effects Over Time? A Look at Law and Finance around the World c. 1900

Keywords: by Aldo Musacchio; Legal Services
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

understanding of why Davies failed. Q: The crisis section we are excerpting at the end of this interview is about coping with a sudden denial of service attack. It's also about Barton navigating around conflicting advice while preparing... View Details
Keywords: by Martha Lagace
  • Web

Finance Awards & Honors - Faculty & Research

Greg Saldutte (HBS Case 218-095). Victoria Ivashina : Received the Robert F. Greenhill Award for Outstanding Service to the HBS Community in 2023. Ishita Sen : Winner of the 2023 E-Axes Forum Best Paper Prize in Macroeconomic Policies and... View Details
  • November 1999
  • Case

Long-Term Capital Management, L.P. (A)

By: Andre F. Perold
Long-Term Capital Management, L.P. (LTCM) was in the business of engaging in trading strategies to exploit market pricing discrepancies. Because the firm employed strategies designed to make money over long horizons--from six months to two years or more--it adopted a... View Details
Keywords: Fluctuation; Capital; Financial Liquidity; Financing and Loans; Investment Funds; Investment Portfolio; Corporate Governance; Governing Rules, Regulations, and Reforms; Management; Risk Management; Marketing; Motivation and Incentives; Financial Services Industry
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  • 08 Jun 2010
  • First Look

First Look: June 8

and Marketing Services Industry? Myth vs. Realty Authors:Alvin J. Silk and Charles King III Publication:Journal of Current Issues and Research in Advertising (forthcoming) Abstract We analyze changes in concentration levels in the U.S.... View Details
Keywords: Martha Lagace
  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

Psychology and Financial Fragility By: Gennaioli, Nicola, and Andrei Shleifer Abstract—The collapse of Lehman Brothers in September 2008 caught markets and regulators by surprise. Although the government rushed to rescue other financial... View Details
Keywords: Dina Gerdeman
  • 01 Sep 2023
  • News

Global Outposts Expand HBS’s Intellectual Footprint

Since taking over as CEO of Tata Steel in 2013, T. V. Narendran had sought to transform India’s oldest steel manufacturing firm to ready it for a rapidly evolving business world. He instilled financial discipline, acquired new businesses, and launched digital... View Details
Keywords: Jennifer Gillespie
  • 03 Jul 2013
  • What Do You Think?

What Are the Limits of Transparency?

government organizations disclose information to general public without reservations and let them make use of the one relevant to them." Walter Blass was among those who would err on the side of more transparency, arguing that... View Details
Keywords: by James Heskett
  • Web

Recommended Reading - Advancing Racial Equity

Stalled social mobility and entrenched inequality give the lie to the American credo that "you can make it if you try". The consequence is a brew of anger and frustration that has fueled populist protest and extreme polarization, and led to deep distrust of both View Details
  • 2016
  • Case

Advanced Leadership Pathways: Alberto Mora and the Costs and Consequences of Torture

By: Rosabeth M. Kanter and Benjamin Summers
Alberto Mora's time as General Counsel of the Navy from 2001–2006 greatly influenced his mission to illuminate the policy consequences of torture. Mora's drive to restore the nation's awareness and conscience against torture was gaining traction. Prominent... View Details
Keywords: Leadership Skills; Torture; Costs And Consequences; Humane; Restraint; Human Dignity; Treatment Of Prisoners; Prison; Repression; Opposition; Revolution; Democracy; Communism; International Affairs; Public Service; September 11; War On Terror; Operation Enduring Freedom; Guantanamo; Cuba; Coalition; Working Group; Cruelty; Interrogation; Memorandum; American Law; Authority; Authoritative; Quadrennial Defense Review; National Defense Authorization Act; Public Engagement; Advocacy; Law; Accountability; Center For The Victims Of Torture; Human Rights; Public Policy; Legality; Morality; Legal System; Tactical Military Operations; West Point; NGO; Human Rights First; American Civil Liberties Union; Human Rights Watch; Amnesty International; Constitution Project; Center For Constitutional Rights; Strategic Military Effect; National Security; Weapon; Terrorism; Prisoners Of War; Abu Ghraib; Pentagon; Ethics; Moral Sensibility; Leadership; Rights; Policy; Public Opinion; United States
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  • Web

Loeb House | About

substantial gift from his company in 1966 to create the John L. Loeb Fellowship Fund, awarded annually to the top students in finance, as well as the funds needed to renovate the building that now bears the family’s name. Loeb participated in Harvard’s View Details