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- All HBS Web
(2,785)
- Faculty Publications (1,059)
- August 2004 (Revised September 2005)
- Case
Stanley O'Neal at Merrill Lynch (A)
By: David A. Thomas and Ayesha Kanji
In the late 1970s, Stanley O'Neal joined Merrill Lynch as an investment banker. Profiles O'Neal's ascent at Merrill to CEO. O'Neal put Merrill through a comprehensive restructuring program, cutting costs and significantly reducing the work force. As CEO, O'Neal faces... View Details
Keywords: Restructuring; Race; Cost Management; Investment Banking; Job Cuts and Outsourcing; Leadership; Management Succession; Performance Effectiveness; Personal Development and Career
Thomas, David A., and Ayesha Kanji. "Stanley O'Neal at Merrill Lynch (A)." Harvard Business School Case 405-029, August 2004. (Revised September 2005.)
- 8 Aug 2004
- Conference Presentation
Team Learning and the Racial Diversity-Performance Link
By: R. Ely and David A. Thomas
- 2004
- Chapter
Claiming Authority: Negotiating Challenges for Women Leaders
By: Hannah R. Bowles and Kathleen L. McGinn
Keywords: Leadership; Negotiation Participants; Problems and Challenges; Gender; Power and Influence
Bowles, Hannah R., and Kathleen L. McGinn. "Claiming Authority: Negotiating Challenges for Women Leaders." Chap. 9 in The Psychology of Leadership: New Perspectives and Approaches, edited by D. Messick and R. Kramer, 191–208. Mahwah, NJ: Lawrence Erlbaum Associates, 2004.
- July 2004 (Revised August 2004)
- Case
On Becoming a Board Member
By: Jay W. Lorsch and Ashley Robertson
A Hispanic executive is considering whether to join the board of directors of a company and receives advice from several more experienced directors. Teaching Purpose: To focus on the issues related to joining a board of directors. View Details
Lorsch, Jay W., and Ashley Robertson. "On Becoming a Board Member." Harvard Business School Case 405-012, July 2004. (Revised August 2004.)
- July 2004 (Revised January 2007)
- Case
H&R Block and "Everyday Financial Services"
By: Peter Tufano and Daniel Schneider
H&R Block, the U.S. market leader in tax preparation services, must decide whether to offer financial services to its low-income clients. H&R Block is facing increased competition from branded and nonbranded tax preparers, and the number of returns prepared by the... View Details
Keywords: Financial Management; Income; Taxation; Product Development; Financial Services Industry; United States
Tufano, Peter, and Daniel Schneider. H&R Block and "Everyday Financial Services". Harvard Business School Case 205-013, July 2004. (Revised January 2007.)
- July 2004 (Revised October 2018)
- Case
Opium and Entrepreneurship in the Nineteenth Century
By: Geoffrey Jones, Elisabeth Koll and Alexis Gendron
This case examines the role of Jardine Matheson, a trading company founded by two Scottish merchants, in the opium trade between India and China during the nineteenth century. The two Opium Wars fought between Western powers and China, which sought to stop opium... View Details
Keywords: History; Globalized Economies and Regions; Ethnicity; Multinational Firms and Management; Groups and Teams; Trade; Social and Collaborative Networks; China; United Kingdom
Jones, Geoffrey, Elisabeth Koll, and Alexis Gendron. "Opium and Entrepreneurship in the Nineteenth Century." Harvard Business School Case 805-010, July 2004. (Revised October 2018.)
- 13 May 2004 - 15 May 2004
- Conference Presentation
Women in the Venture Capital Industry
By: C. G. Brush, N. M. Carter, E. J. Gatewood, P. G. Greene and Myra M. Hart
- 4 Jan 2004 - 7 Jan 2004
- Conference Presentation
Women, Money and Wealth Creation: Investigating the Myths.
By: C. G. Brush, N. M. Carter, E. J. Gatewood, P. G. Greene and Myra M. Hart
- January 2004
- Article
Finding Value in Diversity: Verification of Personal and Social Self-Views in Diverse Groups
By: W. B. Swann Jr., J. Polzer, D. C. Seyle and S. J. Ko
Swann, W. B., Jr., J. Polzer, D. C. Seyle, and S. J. Ko. "Finding Value in Diversity: Verification of Personal and Social Self-Views in Diverse Groups." Academy of Management Review 29, no. 1 (January 2004): 9–27.
- 2004
- Other Unpublished Work
Women Entrepreneurs, Growth, and Implications for the Classroom
By: C. G. Brush, N. M. Carter, E. J. Gatewood, P. G. Greene and Myra M. Hart
- December 15, 2003
- Article
Women Leaders and Organizational Change
By: R. Ely and Debra E. Meyerson
Ely, R., and Debra E. Meyerson. "Women Leaders and Organizational Change." Organizations. Harvard Business School Working Knowledge (December 15, 2003).
- October 2003
- Case
Henry Tam and the MGI Team
By: Jeffrey T. Polzer, Ingrid Vargas and Hillary Anger Elfenbein
Within a short time frame, seven diverse team members assemble to write a business plan for a new company and struggle to define their roles, make decisions together, and resolve conflict. Henry Tam, a second-year Harvard MBA student, who joins an aspiring start-up... View Details
Keywords: Interpersonal Communication; Business Plan; Groups and Teams; Decision Making; Jobs and Positions; Leadership Style; Human Resources; Management Teams; Conflict and Resolution; Diversity
Polzer, Jeffrey T., Ingrid Vargas, and Hillary Anger Elfenbein. "Henry Tam and the MGI Team." Harvard Business School Case 404-068, October 2003.
- 2003
- Chapter
Venture Capital Access in The New Economy: Is Gender an Issue?
By: Candida G. Brush, Nancy M. Carter, Elizabeth Gatewood, Patricia G. Greene and Myra M. Hart
Brush, Candida G., Nancy M. Carter, Elizabeth Gatewood, Patricia G. Greene, and Myra M. Hart. "Venture Capital Access in The New Economy: Is Gender an Issue?" In The Emergence of Entrepreneurship Policy: Governance, Start-ups and Growth in the Knowledge Economy, edited by David Hart. Cambridge, U.K.: Cambridge University Press, 2003.
- September 2003 (Revised March 2004)
- Compilation
Laura Barr: Work Patterns at Ditto (B)
By: Leslie A. Perlow
According to her managers, Laura is an "ideal female employee." Depicts her life and provides a log of how she spends her time. This is a rewritten version of an earlier case. View Details
Perlow, Leslie A. "Laura Barr: Work Patterns at Ditto (B)." Harvard Business School Compilation 404-056, September 2003. (Revised March 2004.)
- September 2003 (Revised January 2004)
- Case
Wal-Mart Stores in 2003
By: Pankaj Ghemawat, Stephen P. Bradley and Ken Mark
Examines Wal-Mart's development over three decades and provides financial and descriptive detail of its domestic operations. In 2003, Wal-Mart's Supercenter business has surpassed its domestic business as the largest generator of revenues. Its international operation... View Details
Keywords: Wages; Fairness; Corporate Strategy; Operations; Labor Unions; Problems and Challenges; Gender; Globalized Firms and Management; Competitive Advantage; Retail Industry; United States
Ghemawat, Pankaj, Stephen P. Bradley, and Ken Mark. "Wal-Mart Stores in 2003." Harvard Business School Case 704-430, September 2003. (Revised January 2004.)
- 11 Aug 2003 - 16 Aug 2003
- Conference Presentation
The Future of Diversity Research: Applying Ourselves to New Challenges for the 21st Century
By: R. Ely
- August 2003
- Case
BRAC
By: John A. Quelch
BRAC is the world's largest NGO and has over the past 20 years experienced tremendous rates of growth. The case looks at diversity within the organization and the aspects of management that have made the organization so successful. View Details
- August 2003
- Supplement
Children's Hospital and Clinics
By: Amy C. Edmondson and Michael Roberto
Edmondson, Amy C., and Michael Roberto. "Children's Hospital and Clinics." Harvard Business School Video Supplement 304-802, August 2003.
- 2003
- Book
Women Entrepreneurs, Their Ventures, and The Venture Capital Industry: An Annotated Bibliography.
By: Elizabeth Gatewood, Nancy M. Carter, Candida G. Brush, Patricia G. Greene and Myra M. Hart
Gatewood, Elizabeth, Nancy M. Carter, Candida G. Brush, Patricia G. Greene, and Myra M. Hart. Women Entrepreneurs, Their Ventures, and The Venture Capital Industry: An Annotated Bibliography. Stockholm: Entrepreneurship and Small Business Research Institute (ESBRI), 2003.