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  • 01 Sep 2023
  • News

Turning Point: Listen to the Music

Marnie Tattersall: (MBA 1972) (Illustration by Gisela Goppel) Marnie Tattersall: (MBA 1972) (Illustration by Gisela Goppel) I was born in Colombo, Sri Lanka, and came to the United States in 1958 with my... View Details
Keywords: music; film; purpose; career
  • Web

Research - Health Care

medications? We study the health consequences of drug interruptions caused by large, abrupt, and arbitrary changes in price. Medicare’s prescription drug benefit as-if-randomly assigns 65-year-olds a drug budget as a... October 16, 2024... View Details
  • June 2005 (Revised March 2017)
  • Teaching Note

Siebel Systems: Organizing for the Customer

By: Robert Simons
Teaching Note to (103-014). The Siebel Systems case describes the unusual accountability and organizing choices made by managers of a successful, rapidly growing software development company. The case is set in 2002, but details the critical decisions made by founder... View Details
Keywords: Management Control Systems; Execution; Organization Design; Structure; Job Design; Diagnostic Control Systems; Customers; Strategy; Organizational Design
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  • Web

Documenting the Wartime Effort | Baker Library | Bloomberg Center | Harvard Business School

Boyart Studio in Salt Lake City—that had easy access to nearby plants. Robert Yarnall Richie. Open pit ore mine, Hull-Rust Mine, Hibbing, Minnesota. Show caption Hide caption U.S. Steel assembled images from these sources into large... View Details
  • 04 May 2010
  • First Look

First Look: May 4

  PublicationsAnnual Review of Financial Economics Editors:Andrew W. Lo and Robert C. Merton Publication:Vol. 1. Palo Alto: Annual Reviews, 2009 An abstract is unavailable at this time. Publisher's Book Abstract:... View Details
Keywords: Martha Lagace
  • 23 Nov 2010
  • First Look

First Look: November 23

behave ethically and actual self-interested behavior. This relationship was mediated by the more extensive mental simulation that occurred with eyes closed rather than open, which, in turn, intensified emotional reactions to the ethical... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2002
  • News

Up to the Challenge: Ipsita Dasgupta - Global Perspective, Local Results

Photography by Robert Schoen Ipsita Dasgupta is truly a citizen of the world. The Calcutta native speaks six languages and has lived in Sudan, Cairo, Jakarta, and Manhattan, thanks in part to her father's... View Details
Keywords: Julia Hanna; development; leadership; social issues; management; technology; Finance; Management, Scientific, and Technical Consulting Services; Professional Services
  • October 2016 (Revised December 2016)
  • Module Note

Strategy Execution Module 6: Evaluating Strategic Profit Performance

By: Robert Simons
This module reading demonstrates how to calculate and analyze the profit generated by different business strategies. Formulas and examples are provided to calculate profit generated by changes in market share, revenue growth, efficiency improvements, and support costs.... View Details
Keywords: Management Control Systems; Implementing Strategy; Execution; Evaluating Business Performance; Profitability Analysis; Variance Analysis; Measuring Effectiveness; Measuring Efficiency; Activity-Based Costing; Flexible Budget; Accounting; Strategy
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  • 01 Mar 2010
  • News

John Crowley’s Extraordinary Measures

which opened in late January, stars Brendan Fraser as Crowley, Keri Russell as Aileen, and Harrison Ford as Dr. Robert Stonehill, a composite of the doctors who treated the Crowley children and researched a treatment. Extraordinary... View Details
Keywords: Sarah Auerbach; Ambulatory Health Care Services; Health, Social Assistance; Motion Picture and Sound Recording Industries; Information
  • 12 Jan 2016
  • First Look

January 12, 2016

medical devices after they are approved by the appropriate regulatory authorities. Historically, such surveillance was based on voluntary reports by medical practitioners, but with the widespread adoption of... View Details
Keywords: Carmen Nobel
  • 01 Mar 2016
  • First Look

March 1, 2016

2016 Boston: Self-published An Easy Introduction to Financial Accounting: A Self-Study Guide By: Narayanan, V.G. Abstract—This book is a self-study guide written for someone who wishes to teach themselves basic financial accounting. It is based on a course View Details
Keywords: Sean Silverthorne
  • Web

Dean Nitin Nohria | About

School through periods of innovation and challenges. December 2020 Steps Down as Dean of Harvard Business School After agreeing to stay on through the end of 2020 due to the COVID-19 global pandemic, Dean Nohria was succeeded as Dean by... View Details
  • 27 Sep 2016
  • First Look

September 27, 2016

development programs have entered a period of disruption catalyzed by the digitalization of content, connectivity, and communication and are driven by renewed demand for high-level executive and managerial... View Details
Keywords: Sean Silverthorne
  • Winter 2015
  • Article

When One Size Doesn't Fit All: Evolving Directions in the Research and Practice of Enterprise Risk Management

By: Anette Mikes and Robert S. Kaplan
Enterprise risk management (ERM) has become a crucial component of contemporary corporate governance reforms, with an abundance of principles, guidelines, and standards. This paper portrays ERM as an evolving discipline and presents empirical findings on its current... View Details
Keywords: Contingency Theory; Grounded Research; Risk Management; Customization and Personalization
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  • 26 Jan 2022
  • News

Making Peace with Anger

use. DM: One morning, after a sleepless night in the guest room, Walker’s wife handed him a book and told him he should read it. The book was Taking Charge of Anger by Dr. Robert Nay; she’d actually given it... View Details
  • March 1990 (Revised October 1999)
  • Case

Mary Kay Cosmetics: Sales Force Incentives (A)

By: Robert L. Simons and Hilary Weston
Describes the incentive system by which Mary Kay Cosmetics motivates the sales force of 200,000 independent agents who comprise the firm's only distribution channel. Illustrates the powerful effect on sales-force behavior that results when creative types of employee... View Details
Keywords: Motivation and Incentives; Cost Management; Salesforce Management; Distribution Channels; Beauty and Cosmetics Industry; United States
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  • March 2014
  • Article

Choosing the Right Customer

By: Robert Simons
Companies that win in competitive markets identify a primary customer and dedicate maximum resources to meeting that customer's needs. This article will show you how to identify the best primary customer for your business by analyzing perspective, capabilities, and... View Details
Keywords: Strategy Execution; Customer Focus; Organization Design; Accountability; Management Control Systems; Customer Relationship Management; Organizational Design
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  • 2022
  • Working Paper

Consumer Demand with Social Influences: Evidence from an E-Commerce Platform

By: El Hadi Caoui, Chiara Farronato, John J. Horton and Robert Schultz
For some kinds of goods, rarity itself is valued. "Fashionable'" goods are demanded in part because they are unique. In this paper, we explore the economics of rare goods using auctions of limited-edition shoes held by an e-commerce platform. We model endogenous entry... View Details
Keywords: Rare Goods; Scarcity; E-commerce; Consumer Behavior; Auctions
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  • 01 Sep 2023
  • News

History Matters

The stunning collapse of three high-profile banks in recent months—Silicon Valley Bank, Signature Bank, and First Republic Bank—churned up a host of headlines and fears: Are these signs of major instability? The first dominos to fall? In the second edition of their... View Details
Keywords: Jen McFarland Flint; Publishing Industries (except Internet); Information
  • 7 PM – 9 PM PST, 01 Mar 2018
  • HBS Alumni Events

HBS San Francisco Young Alumni Reception

HBS Young Alumni from MBA 2013 - 2017 are invited to a private party at Barbarossa Lounge for an evening of networking and socializing! Hosted by HBS Alumni Relations & HBS Association of Northern California. This event is FREE to attend! Complimentary food and... View Details