by Michael Ewens - Publications - Faculty & Research

08 Jun 2009
Research & Ideas

The Return of the Salesman

Michael French and Andrew Popp) We asked BHR coeditor Walter A. Friedman, whose book Birth of a Salesman: The Transformation of Selling in America has contributed to the literature, to help us understand why salesmen are again the subject... View Details

Keywords: by Sean Silverthorne; Retail

11 May 2015
Research & Ideas

A Road Map to Fix America’s Transportation Infrastructure

Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details

Keywords: by Dina Gerdeman; Transportation

22 Feb 2011
Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

HBS Working Knowledge recently celebrated its tenth birthday, and we mark the occasion by looking back and looking forward. We've asked HBS Dean Nitin Nohria and a number of faculty to both remark on what they view as the most significant... View Details

Keywords: by Sean Silverthorne

22 Aug 2014
News

The fumbles in Ferguson

27 Sep 2017
News

Uber Faces Potential London Ban

30 Dec 2013
Research & Ideas

Most Popular Articles of 2013

Most Popular Articles 2013 How to Spot a Liar Key linguistic cues can help reveal dishonesty during business negotiations, whether it's a flat-out lie or a deliberate omission of key information, according to research by Lyn M. Van Swol,... View Details

Keywords: by Staff

03 Oct 2013
News

Study: Rankings Affect Student Applications

21 Jun 2016
News

Two Black Members of Congress 'Condemn' Racism on Airbnb, Pressure CEO

29 Mar 2015
News

A look at nation’s vast wealth gap, in sharp relief

25 Mar 2001
Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

1999 by chairman and CEO Michael Bronner, had all the scale anyone could ask for: to create a national customer-loyalty program (like airlines' frequent-traveler mileage points) which would pay consumers... View Details

Keywords: by John S. Rosenberg

20 Dec 2004
Research & Ideas

How an Order Views Your Company

into the business to the day the product departs the shipping dock. The researchers encouraged businesses to think of that order as the actual customer, and watched as they routed that person here and there among departments, perhaps ignored View Details

Keywords: by Sarah Jane Johnston

08 Feb 2017
News

In Trump’s America, the Price of Speech and Silence

08 Sep 2010
News

Proposed Obama tax cuts aren't enough for companies to start hiring again

07 May 2008
News

Harvard Business School Hosts Business and Human Rights Conference

04 Jan 2010
Research & Ideas

Best of HBS Working Knowledge 2009

companies batten down the hatches, we need leaders who don't compromise on standards and values that are essential in flush times. Fortunately, such leaders do exist. Their insights can help other organizations weather the current crisis, says HBS professor emeritus... View Details