Youth Service Programs - Publications - Faculty & Research

25 May 2021
Research & Ideas

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

lodging demand. "If other companies invest in building similar race-blind algorithms, that may even the playing field for users." The research results could also have broader implications for promoting racial equity at a wide range of businesses, from financial... View Details

Keywords: by Lane Lambert; Technology; Accommodations

13 Mar 2005
Research & Ideas

The Tricky Business of Nonprofit Brands

brands establish this incredible level of trust? A: Trust is essential for nonprofits. The purchasers or donors are not the ones receiving or benefiting from the nonprofit organization's services and programs. Since the purchasers cannot... View Details

Keywords: by Manda Salls

19 Apr 2016
First Look

April 19, 2016

large new order from an NGO in Pakistan that would require Rumie for the first time to provide ongoing services such as teacher training, performance monitoring, and other support. Some on the team felt that providing a full suite of... View Details

Keywords: Sean Silverthorne

21 Aug 2017
Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

the fact that data questions touch every part of the enterprise.” The program drew C-suite executives and senior managers to look at how big data affects the supply chain, marketing, human resources, and other key business functions.... View Details

Keywords: by Dina Gerdeman

14 Jan 2022
News

Nohria’s Next Move

continue to play the role of teacher and mentor that is so meaningful to me.” (See the company’s announcement.) Nohria will remain engaged at Harvard University as the chair of the board of the Harvard Allston Land Company and teaching in some Executive Education short... View Details

Profile

Molly Welch

tremendous impact on human problems -- but that its impact would depend on how systems are developed and the problems to which they are applied. I came to the joint MBA/MPP program interested in more directly shaping the governance and... View Details

Web

Valerie Porciello | About

allocation of research funding and other support resources to more than 300 faculty members, as well as initiatives related to faculty culture, mentoring, engagement, and governance, and the creation of new programs and View Details

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Privacy Policy & Legal Info | HBS Online

SHARING We share your personal data with your consent or as necessary to provide a Service you have requested. For example, we share some of your information with HBS Online faculty and staff, and other participants in your View Details

26 Mar 2006
Research & Ideas

The Office of Strategy Management

perspective on the organization. Since our focus reflects the preeminence of the Balanced Scorecard as the vehicle through which strategy is described and executed, an OSM is typically an outgrowth of a good scorecard program. Such a View Details

Keywords: by Martha Lagace

10 Sep 2001
What Do You Think?

Do MBAs Need More Street Smarts?

outstanding service organizations, we have found that they invariably hire for attitude and train for skills. Are street smarts attitudes or skills? If street smarts are attitudes, should MBA program... View Details

Keywords: by James Heskett

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Faculty - Race, Gender & Equity

Foundation Professor of Service Management Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders accelerate performance and design for excellence in... View Details

16 May 2005
Research & Ideas

Nonprofit Networking: The New Way to Grow

Whether their mission is to protect wildlife, help disabled people, or offer financial services in developing countries, nonprofit organizations often believe they need to grow big before they can achieve significant social impact. HBS... View Details

Keywords: by Martha Lagace

27 Apr 2020
Research & Ideas

How Remote Work Changes What We Think About Onboarding

Author's note: Over the past few weeks, I have been asking CEOs attending programs I teach at Harvard Business School a simple question: What is keeping you awake at night during this global pandemic? They've mentioned numerous... View Details

Keywords: by Boris Groysberg

01 Aug 2001
News

Richard B. Fisher (MBA '62)

In June, the School conferred its highest honors, the Distinguished Service Award and the Alumni Achievement Award, on four professors emeriti and five alumni, respectively. This is a profile of an Alumni Achievement Award honoree. When... View Details

Keywords: Richard B. Fisher; Warren A. Law; Alumni Achievement Award; Finance; Management of Companies and Enterprises; Management

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

concluded that Toyota has come up with a powerful, broadly applicable answer to a fundamental managerial problem. The products we consume and the services we use are typically not the result of a single person's effort. Rather, they come... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

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Business, Government & the International Economy Awards & Honors - Faculty & Research

for exceptional contributions to the graduating class’s HBS experience. Meg Rithmire : Received the 2020 Greenhill Award for Outstanding Service to the HBS Community. Marco E. Tabellini : Recipient of the 2020 Excellence in Refereeing... View Details

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

sustained growth while pursuing a strong export orientation provided the empirical backdrop for this approach. Government policy to achieve export-led growth is then essentially about findings ways to increase the ability to sell domestically produced goods and View Details

Keywords: by Christian Ketels

Article

Power to the People

By: Eric D. Werker

Every nongovernmental organization has a mission statement. For example, CARE, one of the world's largest and best-funded NGOs, explains its mission as serving "individuals and families in the poorest communities in the world. Drawing strength from our global... View Details

Keywords: Mission and Purpose; Food; Service Operations; Inflation and Deflation; Experience and Expertise; Economic Slowdown and Stagnation; Knowledge; Poverty; Agribusiness; Diversity; Non-Governmental Organizations; Innovation and Invention; India

Citation

Find at Harvard

03 May 2022
Research & Ideas

Desperate for Talent? Consider Advancing Your Own Employees First

Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details

Keywords: by Rachel Layne

30 Jul 2013
First Look

First Look: July 30

programs requires more than providing accessible, affordable care; it requires understanding what makes both end users and providers tick. By understanding the cognitive processes underlying our choices and applying the tools of... View Details

Keywords: Anna Secino

Publications