Publications

August 1988
Background Note

Close Encounters of the Four Kinds: Managing Customers in a Rapidly Changing Environment

By: Benson P. Shapiro

Describes four kinds of selling: 1) transaction, 2) systems, 3) major account management, and 4) strategic account relationships. Explains the advantages, disadvantages, and risks of each. The second half is devoted to a discussion of strategic account relationships... View Details

Keywords: Customer Relationship Management; Risk and Uncertainty; Social Psychology

2002
Working Paper

Legal Risk as a Determinant of Syndicate Structure in the Project Finance Loan Market

By: Benjamin C. Esty and William L. Megginson

Keywords: Risk and Uncertainty; Project Finance; Financing and Loans; Legal Liability

01 Dec 1999
News

New Jakurski Chair Supports Research in Global Finance

endow a chair at the School. After graduating from HBS as a Baker Scholar, he worked for a number of years at Unibanco, Brazil's third largest bank, including service as executive director. In 1983, he and three partners founded Pactual, a Rio brokerage firm. During a... View Details

01 Sep 2004
News

Books

productivity. Professor Lerner and his coauthor show how legal changes initiated in the 1980s converted the system from a stimulator of innovation to a creator of litigation and uncertainty that threatens the innovation process itself. View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

1972
Chapter

Risk and the Discount Rate for Public Investment

By: Michael C. Jensen and Martin J. Bailey

Keywords: Risk and Uncertainty; Investment; Public Sector

SSRN

January 2003 (Revised March 2003)
Case

Southwest Airlines 2002: An Industry Under Siege

By: James L. Heskett

The company's management is faced with long-term questions regarding the rate and manner of growth in the wake of the 9/11 attacks and general industry malaise. View Details

Keywords: Cost; Product; Risk and Uncertainty; Growth and Development; Air Transportation Industry

June 2005
Article

Governance Linked D&O Coverage: Leveraging the Audit Committee to Manage Governance Risk

By: S. Datar, M. G. Alles and J. H. Friedland

Keywords: Governance; Insurance; Accounting Audits; Management; Risk and Uncertainty

March 1981 (Revised October 1984)
Case

Corning Glass Works: Indonesia

By: Michael Y. Yoshino

Evaluates the market opportunities and risks by Corning and International Finance Corporation in Indonesia. View Details

Keywords: Globalized Markets and Industries; Risk and Uncertainty; Opportunities; Financial Services Industry; Indonesia

May 1974
Article

On the Pricing of Corporate Debt: The Risk Structure of Interest Rates

By: Robert C. Merton

Keywords: Price; Borrowing and Debt; Risk and Uncertainty; Interest Rates

January 1996 (Revised February 1997)
Case

Tennessee Valley Authority: Option Purchase Agreements

By: Peter Tufano

James Cross, VP of customer planning at the Tennessee Valley Authority, a major supplier of electric power in the Southeast United States, is considering meeting its incremental capacity needs by creating new financial contracts, Option Purchase Agreements (OPAs) to... View Details

Keywords: Risk and Uncertainty; Risk Management; Energy Generation; Corporate Finance; Energy Industry; United States

2016
Working Paper

The Effect of Shareholder Litigation Risk on the Information Environment: The Case of Cross-Listed Firms

By: Anywhere Sikochi

I document the causal link between shareholder litigation risk and cross-listed firms’ information environment by exploiting a quasi-natural experiment in the form of a reduction in litigation risk resulting from the 2010 Supreme Court ruling in Morrison v. National... View Details

Keywords: Cross-listing; Information Environment; Shareholder Litigation Risk; D＆O Insurance; Risk and Uncertainty; Lawsuits and Litigation; Business and Shareholder Relations

Read Now

2006
Chapter

BioRisk: interleukin-2 from laboratory to market in the United States and Germany

By: Arthur A. Daemmrich

Keywords: Product Development; Risk and Uncertainty; Health Testing and Trials; Pharmaceutical Industry; Biotechnology Industry; United States; Germany

2003
Working Paper

The Risk Tolerance of International Investors

By: Kenneth A. Froot and Paul G. J. O'Connell

Keywords: Risk Aversion; Risk; International Investing; Risk and Uncertainty; International Finance; Asset Pricing; Investment

01 Sep 2013
News

HBS's Unique Economic Model

of the publishing industry, faces fierce competition and great uncertainty as it adapts to the digital world. At a time when the School must increase its investment in innovation, revenue from philanthropy (20 percent endowed funds... View Details

Keywords: Melnick, Richard; Colleges, Universities, and Professional Schools; Educational Services

25 Oct 2006
Op-Ed

Fixing Executive Options: The Veil of Ignorance

insight was that the fair solution could be determined by creating uncertainty about the position the person choosing the outcome would find him- or herself in. In short, the person cutting the cake has to decide the size of the slices... View Details

Keywords: by Mihir Desai & Joshua Margolis

June 1997 (Revised November 1998)
Case

Sky Air, Inc.

By: Paul A. Gompers

Concerns a fictitious airline company and examines the moral hazard situation that results within a firm. Provides an opportunity to discuss corporate governance and contracting under uncertainty. View Details

Keywords: Ethics; Corporate Governance; Contracts; Risk and Uncertainty; Air Transportation Industry