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  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

"It's about going back to the basic roots and origins of retailing," says Alvarez. "Talk to the customer, listen, find out what they want, and get it for them. "When you combine this with a keen understanding of trends... View Details
Keywords: by Maggie Starvish; Retail
  • 18 Jul 2005
  • Research & Ideas

Time to Rethink the Corporate Tax System?

calculations also indicate that book-tax conformity could reduce tax rates considerably, as a 15 percent tax on book-pretax profits (just for public companies) would provide the same amount of corporate tax revenues being collected today. Most radically, these View Details
Keywords: by Ann Cullen
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

are less likely to do so with increasing age and greater geographical scope. We also find a strong trend toward unbundling over time, a result that is partially explained by increases in media prices over time. Download the paper from... View Details
Keywords: Martha Lagace
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

Interestingly, the actual changes in several of the 'omitted variables' such as life expectancy, hours worked, inflation and unemployment also contribute to happiness over this time period since life expectancy has risen and the others have, on average, fallen.... View Details
Keywords: Martha Lagace
  • November 2020 (Revised April 2021)
  • Case

Roll-Ups and Surprise Billing: Collisions at the Intersection of Private Equity and Patient Care

By: Trevor Fetter and Kira Seiger
This case describes the increasing investment by private equity (PE) firms in patient care and other healthcare services. The case focuses on investments in physician staffing firms and roll-up strategy investments in physician practice management (PPM). Included in... View Details
Keywords: Business Ventures; Acquisition; Mergers and Acquisitions; Business Model; Change; Disruption; Fluctuation; Trends; Customers; Customer Value and Value Chain; Ethics; Fairness; Finance; Equity; Insurance; Private Equity; Geography; Geographic Scope; Health; Health Care and Treatment; Markets; Demand and Consumers; Supply and Industry; Industry Structures; Ownership; Ownership Type; Private Ownership; Relationships; Agency Theory; Business and Community Relations; Business and Shareholder Relations; Business and Stakeholder Relations; Networks; Strategy; Competition; Consolidation; Expansion; Integration; Horizontal Integration; Vertical Integration; Value; Value Creation; Health Industry; Insurance Industry; United States
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  • 08 Nov 2016
  • First Look

November 8, 2016

Dialogue on Liberal Arts and Sciences: Re-engagement, Re-imagination, and Experimentation By: Kirby, William C., and Marjk van der Wende Abstract—This book highlights the experiences of international leaders in liberal arts and science education from around the world... View Details
Keywords: Sean Silverthorne
  • 15 Sep 2009
  • First Look

First Look: September 15

of general innovations to the development of R&D innovations. This results in an increase in R&D, an increase in firm-level volatility, and a decline in aggregate volatility. The effect on productivity growth is ambiguous. On the empirical side, this paper... View Details
Keywords: Martha Lagace
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

icewine industry and follows Vincor International as it creates an international market for its Inniskillin Icewine—a luxury alcoholic beverage consumed as a dessert wine. Gives the history of the alcoholic beverage industry in Canada and details View Details
Keywords: Sean Silverthorne
  • 01 Oct 2013
  • First Look

First Look: October 1

champions that the government hoped to create, SPH was also considering an acquisition in the U.S. or Europe. This case allows students to consider the broad trends sweeping China's pharmaceutical industry and health care sector and... View Details
Keywords: Sean Silverthorne
  • 13 Nov 2007
  • Research & Ideas

Six Steps for Reinvigorating America

the discouraging trends she sees are political and religious attacks that stifle science and innovation; growing unease and pressure in the workplace; too few companies recognizing obligations to their communities as well as to their... View Details
Keywords: by Sean Silverthorne
  • 26 Feb 2019
  • First Look

New Research and Ideas, February 26, 2019

trends and phenomena encoded in the data. Section 3 discusses the role visualization plays in communicating insights and compelling individuals to action. Here we argue that the most effective visualizations meet three criteria: they are... View Details
Keywords: Dina Gerdeman
  • 19 Jan 2016
  • First Look

January 19, 2016

p<0.0001), and MVR+AVR (0.95, p=0.006) but not in CABG (HR=0.80, p=0.15), and a trend towards significance in MVR (HR=0.87, p=0.09). Conclusions: In cardiac surgery, not including CABG, surgeon experience is an important determinant of... View Details
Keywords: Sean Silverthorne
  • 03 Apr 2007
  • First Look

First Look: April 3, 2007

Whether this would be enough to stop the trend was a matter of much debate. Meanwhile, the industry continued to consolidate. In 2004, Sony Music and BMG, the third- and fifth-largest record firms at the time, merged to form Sony BMG.... View Details
Keywords: Martha Lagace
  • 30 Apr 2007
  • Research & Ideas

All Eyes on Slovakia’s Flat Tax

that have introduced a flat tax have all been in macroeconomic situations where something had to be done to foster growth and attract investments, which indicates a major trend for linking tax reform with, for instance, privatization and... View Details
Keywords: by Martha Lagace
  • 08 Mar 2004
  • Research & Ideas

Secret to Success: Go for “Just Enough”

self-examination caused many to ask whether they were making all they could of their lives. Author Po Bronson struck a newly exposed nerve with the book What Should I Do with My Life? His message is about a good life measured by peace and fulfillment rather than scale... View Details
Keywords: by Laura Nash & Howard Stevenson
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

trend is the use of online tools to improve physical asset utilization in many traditional off-line businesses. This article discusses the water industry as an example, and the organizational changes and levers relevant to extracting... View Details
Keywords: by Sean Silverthorne
  • 22 Sep 2014
  • Op-Ed

Online Banks Fill Funding Needs for Small Business

and electronic payment technology to assess the health of a business. Traditional lenders generally focus on both the small business owners' personal credit history and key metrics about the borrower's business, such as industry-specific View Details
Keywords: by Karen Mills; Banking; Financial Services
  • 29 May 2012
  • First Look

First Look: May 29

world's leading iron mining company. Regulatory obstacles and unexpected costs have placed the project in jeopardy. Outside Brazil, however, Baosteel has been growing rapidly, and market trends favor an overseas plant. Baosteel must... View Details
Keywords: Sean Silverthorne
  • 26 Jul 2011
  • First Look

First Look: July 26

material in one annual report. This case outlines the history and trends of corporate social responsibility reporting to encourage a discussion around the decision points and implications of reporting regulations. Purchase this... View Details
Keywords: Sean Silverthorne
  • 17 Apr 2012
  • First Look

First Look: April 17

secular trend for India's manufacturing urbanization has slowed down, the localized importance of education and infrastructure have not. Our results suggest that districts with better education and infrastructure have experienced a faster... View Details
Keywords: Carmen Nobel

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