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  • 28 Jul 2009
  • First Look

First Look: July 28

best-known authority, TRUSTe, are more than twice as likely to be untrustworthy as uncertified sites. This difference remains statistically and economically significant when restricted to "complex" commercial sites. In contrast, competing certification View Details
Keywords: Martha Lagace
  • Web

K–12 Education | Social Enterprise | Harvard Business School

and sustain high-performing K–12 public school districts in the United States. These efforts have resulted in more than 30 case studies focused on adapting and applying management concepts within urban school systems to drive improved... View Details
  • 01 Apr 2014
  • First Look

First Look: April 1

centers. It uses a transfer-pricing system designed to account for interdependencies between profit centers and to induce coordination. Further, profit center managers are incentivized with own-level residual income measures. The use of... View Details
Keywords: Sean Silverthorne
  • 09 Apr 2007
  • Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

about what they're doing will invite more targeting. And I think this concern is well founded, which unfortunately leaves consumers in the dark about many of the innovative programs that companies have deployed to address these concerns.... View Details
Keywords: by Martha Lagace
  • 31 May 2004
  • Research & Ideas

How Team Leaders Show Support–or Not

projects included new product development (e.g., a high-strength fabric; a home health aid, an electronic recording device), solving complex client problems (e.g., developing a database management system for a global hotel chain); and... View Details
Keywords: by Martha Lagace
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

  Working PapersHow Firms Respond to Being Rated (revised) Authors:Aaron K. Chatterji and Michael W. Toffel Abstract While many rating systems seek to help buyers overcome information asymmetries when making purchasing decisions, we... View Details
Keywords: Martha Lagace
  • 20 Apr 2010
  • First Look

First Look: April 20

Business: Innovating How We Innovate Author: Gary P. Pisano Publication: Special Issue on Management Innovation-Essays in the Spirit of Alfred D. ChandlerIndustrial and Corporate Change 19, no. 2 (2010):... View Details
Keywords: Martha Lagace
  • 24 Feb 2015
  • First Look

First Look: February 24

  Publications February 2015 University of Chicago Press Political Standards By: Ramanna, Karthik Abstract—There are certain institutions underlying our modern market-capitalist system that are largely outside the interest and... View Details
Keywords: Sean Silverthorne
  • December 2023 (Revised January 2025)
  • Case

Research In Motion: Launching and Scaling the World's First Smartphone Empire (A)

By: Tatiana Sandino and Samuel Grad
In 2005, Research In Motion’s (RIM) BlackBerry smartphone was a sensation. After its launch in 1999, the groundbreaking BlackBerry had captured the hearts and minds of corporate America through its secure wireless email service. The device was so addictive and... View Details
Keywords: Business Growth and Maturation; Decision Choices and Conditions; Mobile and Wireless Technology; Innovation and Management; Technological Innovation; Business or Company Management; Management Style; Product Development; Managerial Roles; Growth and Development Strategy; Technology Industry; United States; Canada
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  • June 2004 (Revised June 2006)
  • Case

Scientific-Atlanta, Inc.

By: Thomas R. Eisenmann
Scientific-Atlantia (S-A), a leading manufacturer of cable TV equipment, is confronting strategic challenges in mid-2004. For decades, cable operators have faced high switching costs that have locked them into exclusive supply relationships with either S-A or its... View Details
Keywords: Technological Innovation; Competition; Industry Structures; Television Entertainment; Duopoly and Oligopoly; Manufacturing Industry; Media and Broadcasting Industry
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  • 08 Mar 2022
  • Research & Ideas

Representation Matters: Building Case Studies That Empower Women Leaders

cases taught through the School’s four comprehensive leadership programs had a female protagonist. Among courses that focused on a specific topic, such as innovation or strategy, 19 percent of cases featured a female protagonist. What do... View Details
Keywords: by Colleen Ammerman and Boris Groysberg
  • Web

Patrick Mullane | About

non-degree programs including all online, in-person, and blended programs. Together, HBS Online and Executive Education reach approximately 40,000 participants per year through more than 100 programs using a custom, online learning platform, the View Details
  • 08 Mar 2004
  • Research & Ideas

Creating Value in Your Business Ecosystem

Fundamentally, they aim to improve the overall health of their ecosystems by providing a stable and predictable set of common assets—think of Wal-Mart's procurement system and Microsoft's Windows operating View Details
Keywords: by Marco Iansiti & Roy Levien
  • Web

Credential of Leadership, Impact, and Management in Business | HBS Online

and data to address customer needs and fulfill your organization’s purpose. Highlights Linda Hill, Wallace Brett Donham Professor of Business Administration, Harvard Business School Introduction to Leading in the Digital World Show Hide Details Modules Leading View Details
  • 17 Jun 2014
  • First Look

First Look: June 17

Highway: Technology and Mobility Trends and Opportunities Technological innovation is considered a competitive strength for America, but the nation does not score as high in deploying its technology. U.S. transportation View Details
Keywords: Sean Silverthorne
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

Fourthly, although a low-profile corporation, Unilever was embedded in business systems and official decision-making worldwide. This was derived from the company's long-established position as a large firm in many countries, from its role... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 11 Jan 2010
  • Research & Ideas

Mixing Open Source and Proprietary Software Strategies

nature of the competition is. They should also weigh the importance of user innovation for their market and the value of their complementary good. In the case of some software products, the complementary product is very important. For... View Details
Keywords: by Julia Hanna; Web Services
  • Web

Published CSV Cases - Institute For Strategy And Competitiveness

its retail stores. In 2015, the U.S. health care system continued to evolve. Health systems were expanding and consolidating, new health care delivery models were emerging, reimbursement was changing, while... View Details
  • 19 May 2015
  • First Look

First Look: May 19

server or set of servers to store transactions and also avoiding any single party that can ban certain participants or certain types of transactions. Bitcoin is of interest to economists in part for its potential to disrupt existing payment View Details
Keywords: Sean Silverthorne
  • 29 Oct 2019
  • Sharpening Your Skills

Robots in the Boardroom

effective targets. Open Innovation Contestants Build AI-Based Cancer ToolRadiation oncologists are few in number, especially if you are nowhere near a cancer facility. Could artificial intelligence be used to deliver an oncologist's... View Details
Keywords: by Sean Silverthorne