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- All HBS Web
(1,598)
- People (1)
- News (219)
- Research (1,077)
- Events (4)
- Multimedia (4)
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- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
customers. And they take time. So it's not surprising that not all of the organizations that have implemented parts of the concept have utilized it as a driving force for an entire business. Hardest of all is the cultural change that you... View Details
Keywords: by Sean Silverthorne
- 27 Feb 2018
- First Look
First Look at New Research and Ideas, February 27, 2018
commercial and companion animals. The company has been growing rapidly and is considering whether or not to implement an enterprise resource planning (ERP) system. Ozark currently uses an IT system built and refined in house and, though... View Details
Keywords: Sean Silverthorne
- 09 Mar 2020
- Research & Ideas
Warring Algorithms Could Be Driving Up Consumer Prices
that can be quite beneficial. But if your rivals already have highly sophisticated and fast pricing technology, then maybe there’s not much of a benefit, and maybe you should look at investing in other ways to build your competitive advantage.” View Details
- 25 Oct 2011
- First Look
First Look: October 25
Authors:Chonnikarn Fern Jira and Michael W. Toffel Abstract Suppliers are increasingly being asked to share information about their vulnerability to climate change and their strategies to reduce greenhouse gas emissions. They vary widely... View Details
Keywords: Sean Silverthorne
- 11 Mar 2008
- First Look
First Look: March 11, 2008
implementation of an innovative, but ultimately unsuccessful strategy. Quarterly strategic reviews, based in part on the firm's balanced scorecard, led executives at Store24 to identify problems with, and eventually abandon, this View Details
Keywords: Martha Lagace
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
vital to strategy implementation (for example, at exclusive hotel chains) or when the organizational design is highly complex because of sophisticated technologies and a complex value chain (in aerospace or... View Details
Keywords: by Robert Simons
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
W. Feeley Abstract—Patients and providers are frustrated with seemingly endless data entry. We used our patients’ vested interest in their own health care by actively engaging them in the entry of their own medical information into the EHR. Prior to the View Details
Keywords: Dina Gerdeman
- 10 Jun 2014
- First Look
First Look: June 10
arising in clusters, including knowledge, skills, and input-output linkages. August 2013 Harvard Business Review Mastering the Intermediaries: Strategies for Dealing with the Likes of Google, Amazon, and Kayak By: Edelman, Benjamin G.... View Details
Keywords: Sean Silverthorne
- 23 Apr 2019
- First Look
New Research and Ideas, April 23, 2019
social and environmental policy issues not directly related to their company’s core business. Distinct from nonmarket strategy and traditional corporate social responsibility, the recent wave of CEO activism focuses on social issues... View Details
Keywords: Dina Gerdeman
- 02 Jul 2024
- Book
Five Essential Elements to Build the Capital You Need to Lead
culture, communication, connection, and confidence. Each one of these is a tool or building block for developing and deploying leadership capital. In the chapters that follow, I walk you through these one by one. I tell my own story of locating and learning to View Details
Keywords: by Dina Gerdeman
- 19 Mar 2006
- Research & Ideas
Unlocking Your Investment Capital
a powerful tool for value creation. For senior management neither to understand the risks being taken by the firm nor to understand how the risks that were selected not to be taken are being eliminated is to delegate a crucial part of View Details
- 18 Apr 2023
- Research & Ideas
What Happens When Banks Ditch Coal: The Impact Is 'More Than Anyone Thought'
financing transactions and financial statements, and the operating status of coal mines and coal-fired power plants. They spoke with executives at several banks that have implemented coal divestment bans following the 2015 Paris Accords.... View Details
- 04 Dec 2000
- What Do You Think?
Have We Overdone Deregulation and Privatization?
strategies adopted to date. What we are experiencing in California and elsewhere may be a massive "on-the-job training" exercise that will lead to better-informed efforts to implement deregulation... View Details
Keywords: by James Heskett
- 15 Jun 2010
- First Look
First Look: June 15
(C):http://cb.hbsp.harvard.edu/cb/product/410118-PDF-ENG The Children's Hospital of Philadelphia: Network Strategy Michael E. Porter, Carolyn A. Daly, and Andrew DervanHarvard Business School Case 710-463 In 2009 Children's Hospital of... View Details
Keywords: Martha Lagace
- 07 Dec 2010
- First Look
First Look: Dec. 7
underlying your strategy and analyze how it's implemented through your business processes and structures. Drawing on decades of research into performance management systems and organization design, Seven... View Details
Keywords: Sean Silverthorne
- 28 Aug 2018
- First Look
New Research and Ideas, August 28, 2018
canonical example of quality disclosure by evaluating and helping to redesign the posting of restaurant hygiene scores on Yelp.com. We implement a two-stage intervention that separately identifies consumer response to information... View Details
Keywords: Dina Gerdeman
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
describes how investors can—and do—pay closer attention to retailers' inventory levels. “When it comes to implementing science in retailing, the 'missionary' is more important than the scientist.” Raman, who specializes in operations... View Details
- 11 Sep 2007
- First Look
First Look: September 11, 2007
own profits when one side is subsidized in equilibrium. By contrast, if platforms make positive margins on both sides, the same investment has the regular, expected effects. Our analysis implies that the strategy space and the logic of... View Details
Keywords: Martha Lagace
- 09 Mar 2016
- Lessons from the Classroom
In This Classroom, Beer Can Improve Your Grade
simulations, but Strategic Brew stands alone in scope. All 940 first-year students play the game simultaneously as part of the required Strategy course. Roughly 40 faculty and project members manage and supervise the events. “It’s a... View Details
- 27 Jul 2019
- Op-Ed
Does Facebook's Business Model Threaten Our Elections?
investing billions of dollars and tens of thousands of employees and contractors to implement it. The market capitalization of the company dropped over $100 billion in one day, now roughly back to the pre-crisis level. At the same time,... View Details
Keywords: by George Riedel