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  • 28 Jul 2014
  • Research & Ideas

Eyes Shut: The Consequences of Not Noticing

bankrupt. Consequently many of the plaintiffs turned their attention to Walmart and sued the retailer as a causal agent in the deaths and injuries. Given that more than one party was involved in Walmart's sale of unsafe gas cans, who is to blame? A logical View Details
Keywords: by Max H. Bazerman; Retail
  • February 2017
  • Teaching Note

The Tate's Digital Transformation

By: Jill Avery
John Stack was the visionary Head of Digital Transformation at the Tate, a collection of four major art galleries in the UK, including Tate Modern, the most visited gallery devoted to modern and contemporary art in the world. Stack was the architect of the Tate’s... View Details
Keywords: Digital; Ecommerce; Experience; Customer Experience; Customer Relationship Management; Channel Management; Museums; Arts Marketing; Nonprofit; Marketing; Marketing Channels; Marketing Strategy; Customer Focus and Relationships; Digital Marketing; Digital Strategy; Social Media; E-commerce; Entertainment and Recreation Industry; Fine Arts Industry; England; United Kingdom; Europe
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  • Program

Owner/President Management

capabilities Formulate optimal financing strategies Embrace digital transformation to drive breakthrough innovation Lead organizational change and drive profitable growth Identify and exploit opportunities locally and internationally... View Details
  • Program

Managing Turbulence

executives who are tasked with setting the direction of their organization in a volatile business environment. With an equal focus on strategy and leadership, the curriculum reflects our conviction that... View Details

    John A. Deighton

    John Deighton is The Harold M. Brierley Professor of Business Administration Emeritus at Harvard Business School. He is an authority on consumer behavior and marketing, with a focus on digital and direct marketing. He teaches in the area of Big Data in Marketing,... View Details

    Keywords: advertising; banking; beverage; communications; computer; consumer products; credit card; e-commerce industry; financial services; grocery; hotels ＆ motels; information technology industry; marketing industry; music; pharmaceuticals; professional services
    • May 2019 (Revised January 2020)
    • Case

    The Video-Streaming Wars in 2019: Can Disney Catch Netflix?

    By: Anita Elberse and Monica Cody
    Bob Iger, CEO of entertainment conglomerate Disney, thrilled investors with details about Disney’s upcoming foray into video streaming in April 2019. Disney’s move was only the latest in a series of actions taken by new and established entertainment companies in a... View Details
    Keywords: Television; Entertainment; Media; Television Entertainment; Management; Strategy; Disruption; Information Technology; Competition; Media and Broadcasting Industry; Entertainment and Recreation Industry
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    • February 2008 (Revised September 2010)
    • Case

    LeapFrog Enterprises

    By: Lynda M. Applegate and Elizabeth Collins
    Explores the success factors leading to the company's rise to the number three ranking in the aggressively competitive toy industry. LeapFrog has made the strategic decision to expand beyond the toy industry and enter the educational technology and services industry.... View Details
    Keywords: Business Model; Entrepreneurship; Growth and Development Strategy; Market Entry and Exit; Expansion; Consumer Products Industry; Education Industry
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    • 02 Nov 2010
    • Working Paper Summaries

    Making the Numbers? ‘Short Termism’ & the Puzzle of Only Occasional Disaster

    Keywords: by Nelson P. Repenning & Rebecca M. Henderson
    • October 2005 (Revised October 2008)
    • Case

    Virginia Mason Medical Center

    By: Richard M.J. Bohmer and Erika Ferlins
    In 2000, Dr. Gary Kaplan became CEO of the Virginia Mason Medical Center in Seattle, Washington. The hospital was facing significant challenges: It was losing money for the first time in its history, staff morale had plummeted, and area hospitals presented ardent... View Details
    Keywords: Health Care and Treatment; Management Analysis, Tools, and Techniques; Production; Organizational Change and Adaptation; Problems and Challenges; Quality; Competition; Seattle
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    • 09 Feb 2004
    • Research & Ideas

    Got a New Strategy? Now Make it Happen

    years ago we launched a research program to develop a process that leaders could use to engage their people in an honest conversation. The "strategic fitness process" was designed in partnership with senior executives to enhance... View Details
    Keywords: by Michael Beer & Russell A. Eisenstat
    • 2021
    • Chapter

    Taking Leadership to a New Place: Outside-the-Building Thinking to Improve the World

    By: Rosabeth M. Kanter
    BOOK ABSTRACT: Twenty-nine leading scholars and executives provide a visionary look at the future of business, propelling past damaging industrial-age values to uncover the key ingredients of humanistic, ecologically sustainable, and intergenerational prosperity. View Details
    Keywords: Business And Society; Leadership; Innovation Leadership
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    • 02 Jul 2012
    • Research & Ideas

    Why Good Deeds Invite Bad Publicity

    really pay off when companies need that goodwill from the public? In a recent working paper, No News Is Good News: CSR Strategy and Newspaper Coverage of Negative Firm Events, Oberholzer-Gee set out to test the insurance hypothesis using... View Details
    Keywords: by Michael Blanding; Energy
    • January–February 2021
    • Article

    Compensation Packages That Actually Drive Performance

    By: Boris Groysberg, Sarah Abbott, Michael R. Marino and Metin Aksoy
    By aligning executives’ financial incentives with company strategy, a firm can inspire its management to deliver superior results. But it can be hard to get pay packages right. In this article four experts break down the key elements of compensation and explain how to... View Details
    Keywords: Executive Compensation; Compensation and Benefits; Motivation and Incentives; Strategy; Performance
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    • 08 Jul 2024
    • Research & Ideas

    The Critical Computer Science Principles Every Strategic Leader Needs to Know

    says. Not only that, but “increasingly, the tech architectures inside firms are a source of competitive advantage.” Wu suggests executives study up on these five computer science principles—and leave the rest to their tech teams. 1. Think... View Details
    Keywords: by Ben Rand; Technology; Information Technology
    • 27 Jun 2007
    • Lessons from the Classroom

    Learning to Make the Move to CEO

    executives in his classroom. While they come from countries around the world and from a variety of industries, they share a common characteristic. "They're at a point where it's valuable for them to stop and reflect," says... View Details
    Keywords: by Julia Hanna; Education
    • 15 Jul 2021
    • News

    Hubert Joly Turned Around Best Buy. Now He’s Trying to Fix Capitalism.

    • Web

    Faculty & Advisors | MBA

    Business Officer at ElevateBio and Chief Operating Office at LifeEDIT and has more than ten years of experience building partnerships and executing a range of deals in the cell and gene therapy space. Prior to ElevateBio, Kareem was Head... View Details
    • March 1999 (Revised April 1999)
    • Case

    Environmental Risk Management at Chevron Corporation

    By: Forest L. Reinhardt, Monica M Mandelli and Jennifer Burns
    Chevron Corp., headquartered in San Francisco, manages a worldwide, vertically integrated value chain from the oil well to the gasoline station. Mishandling of oil at any stage of production can damage the natural environment, human health, corporate profitability, or... View Details
    Keywords: Risk Management; Risk and Uncertainty; Environmental Sustainability; Energy Generation; Supply Chain Management; Metals and Minerals; Management Systems; Management Teams; Trade; Vertical Integration; Energy Industry; Mining Industry
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    • Program

    Risk Management for Corporate Leaders—Virtual

    incident management team that can be rapidly mobilized to manage unforeseen external events Transform risk into competitive advantage Integrate risk management into strategy formulation and execution Decide... View Details
    • 03 May 2010
    • Research & Ideas

    What Is the Future of MBA Education?

    and management than I did since we began researching and writing this book. Datar: I am looking at how implementation and execution strategies vary across countries. I'm also continuing my research in... View Details
    Keywords: by Martha Lagace; Education