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- All HBS Web
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- 27 Jan 2014
- Research & Ideas
Family CEOs Spend Less Time at Work
percent increase in firm productivity annually and a .1 percent increase in sales growth over a five-year window. And while the study considered the possibility that some CEOs might work more efficiently than others, "we didn't find any... View Details
Keywords: by Carmen Nobel
- 12 Oct 1999
- Research & Ideas
A Perfect Fit: Aligning Organization & Strategy
their espoused strategy and management principles. Beer and Eisenstat began implementing the process ten years ago at Becton Dickinson and Company, a medical products and diagnostic systems supplier. "Ray Gilmartin, who was CEO at... View Details
Keywords: by Judith A. Ross
- 19 Apr 2004
- Research & Ideas
Ground-Floor Opportunities for Retail in India
"We're trying to be the neighborhood store," said Neel Raheja, executive director of the Shoppers' Stop chain of department stores. Today the chain employs 1,500 at 14 stores and has ambitious plans to expand to 25 locations by... View Details
- 13 Jun 2012
- HBS Case
HBS Cases: A Startup Takes On the Credit Ratings Giants
and 2009, when the field of ratings seemed ripe for upheaval, Becker learned of several planned rating agency start-ups, including what would become KBRA. When the firm lured ex-Moody's executive Jerome Fons, whom Becker knew, "I... View Details
- 21 May 2018
- HBS Case
How Would You Price One of the World's Great Watches?
watchmakers to put the most pristine parts, screws, and oil in the perfect locations. “When you think about capturing value from innovations, pricing is quite possibly the most important decision that you’ll ever make” Prices for A. Lange & Söhne View Details
- 29 Feb 2016
- HBS Case
Bigbelly's Big Bet on the Digital Trash Can
self-compacting solution to keep streets clean. Last year, however, the Massachusetts-based company’s CEO shared plans to change its business model from selling a product—waste and recycling stations—to selling a subscription-based... View Details
- 23 Jul 2014
- Lessons from the Classroom
Innovation Is Magic. Really
When business executives create innovative products or services, they often look to impress their customers by delivering an experience more meaningful, more delightful, than possibly expected. A true "wow!" moment. And Harvard Business... View Details
- September 2012 (Revised November 2012)
- Case
The Fall of Circuit City Stores, Inc.
By: John R. Wells and Galen Danskin
On January 16, 2009, after a dismal holiday season, Circuit City was forced into liquidation. Unable to meet creditors' demands, and with no acquirer in sight, Circuit City began the process of liquidating its remaining 567 U.S. stores. Circuit City had been the leader... View Details
Keywords: Strategic Planning; Competitive Strategy; Leadership; Consumer Products Industry; Consumer Products Industry; North America
Wells, John R., and Galen Danskin. "The Fall of Circuit City Stores, Inc." Harvard Business School Case 713-402, September 2012. (Revised November 2012.)
- 23 Dec 2002
- Research & Ideas
Setting the Stage: A Young Scholar at HBS
expanding involvement of households—both as savers and as borrowers—has had an enormous effect on the range of products and services offered. Important changes taking place at all of these levels—in household economic planning, in the... View Details
- April 2020 (Revised May 2020)
- Case
NTT DOCOMO's Race to 5G
By: Juan Alcácer, Horst Melcher and Akiko Kanno
The case, based on extensive interviews with NTT DOCOMO’s technology leaders, focuses on the opportunities and challenges that NTT DOCOMO faces with the launch of infrastructure and services for 5G wireless telecommunication technology. With higher data rates and... View Details
Keywords: 5G; Mobile and Wireless Technology; Product Launch; Strategic Planning; Decision Making; Strategy; Telecommunications Industry; Technology Industry
Alcácer, Juan, Horst Melcher, and Akiko Kanno. "NTT DOCOMO's Race to 5G." Harvard Business School Case 720-413, April 2020. (Revised May 2020.)
- 12 Jun 2019
- Research & Ideas
Investors Have More Than Money to Offer Entrepreneurs
understand the tradeoff decisions you are making and can be very informative when it comes to strategic thinking about the company’s product roadmap and long term direction. Speaking of roadmaps, if you’ve got a former head of View Details
Keywords: by Julia Austin
- 16 May 2012
- Research & Ideas
Can Decades of Military Overspending be Fixed?
occur frequently on major weapon programs, with a significant number of programs delivering less capability than planned, often at two to three times the planned cost. The acquisition of large defense development and View Details
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
into the business to the day the product departs the shipping dock. The researchers encouraged businesses to think of that order as the actual customer, and watched as they routed that person here and there among departments, perhaps... View Details
Keywords: by Sarah Jane Johnston
- 12 Oct 2006
- First Look
First Look: October 12, 2006
worldwide for exquisite design of consumer electronics products, strives to better integrate software design into its traditional physical product design processes to meet the demands of a post-iPod world. Details the Bang & Olufsen... View Details
Keywords: Sean Silverthorne
- 10 Jan 2008
- Sharpening Your Skills
Sharpening Your Skills: Operations Management
Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions to be answered: Can "lean" productions methods improve service industries? How can a... View Details
- May 1979 (Revised April 1987)
- Case
Great Lakes Diversified Corp.: The Detroit Plant
By: W. Earl Sasser and David C. Rikert
Sasser, W. Earl, and David C. Rikert. "Great Lakes Diversified Corp.: The Detroit Plant." Harvard Business School Case 679-121, May 1979. (Revised April 1987.)
- 06 Jun 2013
- Op-Ed
How to Do Away with the Dangers of Outsourcing
human cost of rampant outsourcing. "Every outsourced stop along the supply and production chains holds the potential for tainting the mother ship” What to do? Certainly, the newly announced plan by a... View Details
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
market regulation. New Deal partnerships in planning borrowed from those efforts to manage competitive markets, yet ultimately discredited the fair trade model by mandating economy-wide trade rules that sharply reduced competition. Laura... View Details
Keywords: Sean Silverthorne
- March 1999 (Revised June 2000)
- Case
Eli Lilly: The Evista Project
By: Steven C. Wheelwright and Matt Verlinden
Describes the creation and operation of the initial two heavyweight teams for new drug development and launch. The primary focus is on one of the teams, Evista, although comparisons to the other team, Zyprexa, are included. Lilly must decide the next phase (postlaunch)... View Details
Keywords: Projects; Groups and Teams; Operations; Management Teams; Product Development; Transition; Product Design; Business Startups; Business Plan; Product Launch; Competition; Service Operations; Pharmaceutical Industry
Wheelwright, Steven C., and Matt Verlinden. "Eli Lilly: The Evista Project." Harvard Business School Case 699-016, March 1999. (Revised June 2000.)
- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
Companies often use rigorous R&D processes to guide new product development, but are much less scientific when it comes to creating services. Not Bank of America, which has turned Atlanta-area branches into consumer laboratories.... View Details