Publications

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  • 29 Jun 2015
  • HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

trusted by consumers," Quelch says. "Can a health insurer counter out of the mold and break the standard prejudice against trusting insurers to develop a closer relationship with the end... View Details
Keywords: by Dina Gerdeman; Health; Technology
  • 24 Feb 2014
  • Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

important to be left to engineers, and too important to be left to graphic designers," Edelman says. As they continue this line of research, Edelman and Luca are studying some of the online ride-sharing... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Advertising
  • September 2004
  • Article

Rational Overoptimism (and Other Biases)

By: Eric J. Van den Steen
Rational agents with differing priors tend to be overoptimistic about their chances of success. In particular, an agent who tries to choose the action that is most likely to succeed, is more likely to choose an action of which he overestimated, rather than... View Details
Keywords: Prejudice and Bias; Decision Choices and Conditions; Performance Expectations; Outcome or Result; Opportunities; Risk and Uncertainty; Failure; Success; Management Analysis, Tools, and Techniques; Personal Characteristics; Values and Beliefs; Ethics
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  • Portrait Project

Tony Deifell

wrote, "you may not notice these cracks. They are a big problem since my walking cane gets stuck." I want to notice all the cracks in my world – the prejudice I still have about cultures I don't understand, the arrogance that I... View Details
  • 08 Aug 2023
  • Research & Ideas

The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?

employee and customer data. And new laws may be on the horizon, shaping how organizations respond. “How you put this into practice,” Polzer says, “matters a lot.” You Might Also Like: When View Details
Keywords: by Ben Rand
  • 16 Mar 2010
  • First Look

First Look: March 16

will be more willing to commit resources to the firm. In this way, success breeds success and strengthens performance persistence. Conflict of Interest and the Intrusion of View Details
Keywords: Martha Lagace
  • 29 Jan 2021
  • Blog Post

My HBS Student Loan Story: John Cortines (MBA 2015)

and getting accepted to the Social Enterprise Loan Repayment Assistance Program (LRAP) which I used for 5 years. What has your experience with debt repayment been like? My wife and I are savers so we have a... View Details
  • 24 Oct 2006
  • First Look

First Look: October 24, 2006

political conflict and individual and group biases occasioned by organizational differentiation. We categorize the sources of functional bias into intentional, driven by... View Details
Keywords: Sean Silverthorne
  • 13 Jul 2009
  • Research & Ideas

Diagnosing the Public Health Care Alternative

"solution" to the current crisis. Also, a public plan is subject to political distortions and interest group bias that will disadvantage some citizens over others and block... View Details
Keywords: by Staff; Health
  • 01 Dec 2012
  • News

50 Years & Counting

the Bias Trap Max Bazerman "The project...taps into earlier work I've done on how joint evaluation leads to better and more ethical decisions." - MAX BAZERMAN In a research project conducted with colleagues... View Details
Keywords: Deborah Blagg; Business Schools & Computer & Management Training; Educational Services
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

evidence that boards appoint overly optimistic analysts who exhibit little skill in evaluating the firm itself, other firms within the firm's industry, or even other firms in general. The magnitude of the optimistic bias is large: 82.0%... View Details
Keywords: Sean Silverthorne
  • 09 Dec 2014
  • First Look

First Look: December 9

yet another bias for women to contend with. Publisher's link: https://hbr.org/2014/12/rethink-what-you-know-about-high-achieving-women December 2014 MIT Sloan Management Review The Upside to Large Competitors By: Paharia, Neeru, Anat... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2015
  • First Look

November 3, 2015

may vary across research settings. Our results illustrate how researchers can use our framework to critically evaluate and compare a growing body of ERPs. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=48124... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2003
  • What Do You Think?

To Whom Should Boards be Accountable?

part on his former role as CEO of a highly respected S&P 500 U.S. corporation. He makes clear his position by asserting that boards' almost single-minded devotion to shareholder returns may be an important cause of the recent shortfalls in corporate governance... View Details
Keywords: by James Heskett
  • Portrait Project

Mike Cohen

religion. Discrimination against sexual orientation. My legacy will be to leave this world with less prejudice and more equality than the world we know today. I will volunteer. I will defend. I will refute.... View Details
  • 01 Sep 2010
  • News

Social Entrepreneurship Fellows Named

For many entrepreneurs, the inspiration for starting a business is rooted in personal experience. An enterprise is born not just to fill a neglected market niche but a personal need as well. Such is the case with ventures created by HBS graduates, Darren Brehm (MBA... View Details
Keywords: Awards; disability; gay rights; Accommodation; Hospitality
  • 05 Jul 2006
  • First Look

First Look: July 5, 2006

  Working PapersThe Framing Effect of Price Format Marco Bertini and Luc Wathieu Existing evidence suggests that preferences are affected by whether a price is presented as one all-inclusive expense or partitioned into a series of... View Details
Keywords: Sean Silverthorne
  • 20 Dec 2011
  • First Look

First Look: December 20

  PublicationsUnconscious Thought Works Bottom-up and Conscious Thought Works Top-down When Forming an Impression Authors:Maarten W. Bos and Ap Dijksterhuis Publication:Social Cognition 29, no. 6 (2011)... View Details
Keywords: Carmen Nobel
  • 25 Aug 2015
  • First Look

First Look Tuesday

KC, and Francesca Gino Abstract—Traditional models of operations management involve dynamic decision making assuming optimal (Bayesian) updating. However, behavioral theory suggests that individuals exhibit View Details
  • 05 Sep 2006
  • First Look

First Look: September 5, 2006

integration has not been accompanied by general increases in four types of global concentration measures: industry seller concentration, cross-industry superconcentration, national/regional hegemony, and geographic concentration. The... View Details
Keywords: Sean Silverthorne