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  • All HBS Web  (4,580)
    • People  (6)
    • News  (629)
    • Research  (3,479)
    • Events  (23)
    • Multimedia  (7)
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← Page 44 of 4,580 Results →
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

which help. But it is equally important for managers to prepare for the spark of emotion they will experience during the actual situation. Therefore, for everyone who must perform a necessary evil, best... View Details
Keywords: by Martha Lagace
  • February 2011
  • Article

Target Ratcheting and Effort Reduction

By: J. Bouwens and Peter Kroos
In this paper, we examine how retail store managers reduce their sales activity in response to target ratcheting. We find that managers with favorable sales performance in the first three quarters reduce their sales activity in the final quarter. We also document that... View Details
Keywords: Target-setting; Ratchet Effect; Manipulating Real Economic Activities; Goals and Objectives; Strategy; Performance Evaluation; Sales
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Bouwens, J., and Peter Kroos. "Target Ratcheting and Effort Reduction." Journal of Accounting & Economics 51, nos. 1-2 (February 2011): 171–185.
  • September 1995 (Revised February 1996)
  • Case

Apollo Hospitals of India (A)

Dr. Prathap Reddy has created India's first corporate hospital, Apollo Hospitals of Madras. The hospital is managed according to an integrated philosophy of customer service and support to employees. A new hospital, in the city of Hyderabad, has not performed as well,... View Details
Keywords: Employee Relationship Management; Franchise Ownership; Health Care and Treatment; Customer Focus and Relationships; Business Strategy; Health Industry; India
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Loveman, Gary W., and Jamie O'Connell. "Apollo Hospitals of India (A)." Harvard Business School Case 396-027, September 1995. (Revised February 1996.)

    Kris Johnson Ferreira

    Kris Ferreira is the Edgerley Family Associate Professor of Business Administration in the Technology and Operations Management (TOM) Unit. She teaches the Supply Chain Management course in the MBA elective curriculum and analytics in numerous Executive Education... View Details

    Keywords: retailing
    • 01 Jan 2003
    • News

      Srikant M. Datar

      Srikant M. Datar became the eleventh dean of Harvard Business School on 1 January 2021. During his tenure as a faculty member, he served as Senior Associate Dean for University Affairs (including Faculty Chair of the Harvard Innovation Lab), for Research, for... View Details

      Keywords: management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting
      • 11 Feb 2009
      • Working Paper Summaries

      Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting

      Keywords: by Lisa D. Ordóñez, Maurice E. Schweitzer, Adam D. Galinsky & Max H. Bazerman
      • February 2016
      • Teaching Note

      Advanced Leadership Pathways: David Weinstein and Write the World

      By: Rosabeth Moss Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone
      Following a successful career as a lawyer, Chief Administrative Officer of Fidelity Investments, and law school instructor, David Weinstein became a 2011 Advanced Leadership Fellow at Harvard University. During his Advanced Leadership Fellowship he conceived an idea to... View Details
      Keywords: Student Evaluation; Feedback; Online; Leadership; Change Management; Social Enterprise; Entrepreneurship; Education; Leadership Development; Knowledge Sharing; Performance Evaluation; Secondary Education; Middle School Education
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      Kanter, Rosabeth Moss, Tessa Natanay Hamilton, and Ai-Ling Jamila Malone. "Advanced Leadership Pathways: David Weinstein and Write the World." Harvard Business School Teaching Note 316-037, February 2016.
      • 04 Oct 2012
      • News

      Romney Won on Tone, Style in Debate, Kaplan Says

      • 28 Jun 2010
      • HBS Case

      Cincinnati Children’s Hospital Medical Center

      details how one institution has implemented its own version of health-care reform, taking overall performance levels from well below average to the top 10 percent in the industry. Coauthored by HBS assistant professor Anita Tucker and... View Details
      Keywords: by Julia Hanna; Health
      • 13 Mar 2025
      • HBS Seminar

      Sonny Tambe, Wharton

      • April 2012
      • Supplement

      Meli Marine, Instructor Supplement (Brief Case)

      By: Richard G. Hamermesh and Sunru Yong
      Keywords: Asia; Singapore; Industry Structure; Operations Management; Capacity Analysis; Packaging Cartons &Containers; Supply Chain Management; Competitive Strategy; Logistics; Industry Structures; Performance Capacity; Singapore
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      Hamermesh, Richard G., and Sunru Yong. "Meli Marine, Instructor Supplement (Brief Case)." Harvard Business School Spreadsheet Supplement 124-430, April 2012.
      • April 2012
      • Supplement

      Meli Marine, Spreadsheet Supplement (Brief Case)

      By: Richard G. Hamermesh and Sunru Yong
      Keywords: Asia; Singapore; Industry Structure; Operations Management; Capacity Analysis; Packaging Cartons &Containers; Supply Chain Management; Competitive Strategy; Logistics; Industry Structures; Performance Capacity; Singapore
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      Hamermesh, Richard G., and Sunru Yong. "Meli Marine, Spreadsheet Supplement (Brief Case)." Harvard Business School Spreadsheet Supplement 124-429, April 2012.
      • April 1997 (Revised July 1997)
      • Case

      KPMG Peat Marwick U.S.: One Giant Brain

      Demonstrates how organizations can move toward creation of processes and information technology infrastructures for effective knowledge management in order to enhance performance and productivity. More specifically, describes the knowledge management strategy of KPMG... View Details
      Keywords: Internet; Information Technology; Knowledge Management; Service Industry; Consulting Industry; United States
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      Alavi, Maryam. "KPMG Peat Marwick U.S.: One Giant Brain." Harvard Business School Case 397-108, April 1997. (Revised July 1997.)
      • December 1997 (Revised October 2008)
      • Case

      Wolfgang Keller at Konigsbrau-TAK (A)

      By: John J. Gabarro
      Wolfgang Keller, manager of the Ukrainian subsidiary of a German beer company, faces a managerial dilemma. His subordinate, Dmitri Brodsky, is a talented and experienced commercial director who is not meeting his goals expediently and often requires considerable... View Details
      Keywords: Business Subsidiaries; Performance Evaluation; Management Style; Managerial Roles; Behavior; Conflict Management; Situation or Environment; Failure; Employee Relationship Management; Food and Beverage Industry; Ukraine; Germany
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      Gabarro, John J. "Wolfgang Keller at Konigsbrau-TAK (A)." Harvard Business School Case 498-045, December 1997. (Revised October 2008.)
      • 2007
      • Working Paper

      Coupled Search Processes: Why Is it so Difficult to Find that Organizational Design Matters?

      By: Nicolaj Siggelkow and Jan Rivkin
      Organizational design affects performance via coupled search processes. At low frequency, managers search for appropriate organizational designs. At higher frequency, managers use designs to search for high-performing operational choices. The two searches are coupled:... View Details
      Keywords: Competency and Skills; Operations; Organizational Design; Performance; Networks; Research; Cognition and Thinking; Strategy
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      Siggelkow, Nicolaj, and Jan Rivkin. "Coupled Search Processes: Why Is it so Difficult to Find that Organizational Design Matters?" Harvard Business School Working Paper, No. 07-106, June 2007.
      • April 2006 (Revised June 2008)
      • Case

      New Balance Athletic Shoe, Inc.

      By: H. Kent Bowen, Robert S. Huckman and Carin-Isabel Knoop
      Considers whether New Balance, one of the world's five largest manufacturers of athletic footwear, should respond to Adidas' planned acquisition of Reebok--a transaction that would join the second- and third-largest companies in the industry. Highlights the unique... View Details
      Keywords: Mergers and Acquisitions; Production; Supply Chain Management; Performance Improvement; Competition; Consolidation; Apparel and Accessories Industry
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      Bowen, H. Kent, Robert S. Huckman, and Carin-Isabel Knoop. "New Balance Athletic Shoe, Inc." Harvard Business School Case 606-094, April 2006. (Revised June 2008.)
      • April 1999 (Revised May 2000)
      • Case

      Pilgrim Drug Company

      David Thomas takes his first sales management assignment and is faced with a sales rep revolt because of a possible territory reorganization. In addition, his sales division is performing well below the national average. Rewritten version of an earlier case. View Details
      Keywords: Conflict Management; Salesforce Management; Performance; Pharmaceutical Industry
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      Burton, M. Diane, and Jeffrey L. Bradach. "Pilgrim Drug Company." Harvard Business School Case 499-062, April 1999. (Revised May 2000.)
      • Research Summary

      Entrepreneurship in Education Reform

      This work explores two questions in the US public education system. First, is there a correlation between improved leadership and management practices and increased student outcomes? And second, can the introduction of market forces such as customer choice among... View Details
      • August 2009 (Revised August 2012)
      • Case

      Cabot Pharmaceuticals, Inc.

      By: Frank V. Cespedes and John T. Gourville
      Traces the 12-year career of a pharmaceutical salesperson, Bob Marsh, from recruitment to termination. Marsh has had an uneven career with Cabot Pharmaceuticals and eventually is asked to resign. Following his termination, a number of Marsh's former customers complain... View Details
      Keywords: Customer Relationship Management; Employees; Resignation and Termination; Performance Evaluation; Salesforce Management; Alignment; Pharmaceutical Industry
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      Cespedes, Frank V., and John T. Gourville. "Cabot Pharmaceuticals, Inc." Harvard Business School Case 510-030, August 2009. (Revised August 2012.)
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