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- Faculty Publications (763)
Show Results For
- All HBS Web
(1,437)
- News (79)
- Research (1,216)
- Events (10)
- Multimedia (2)
- Faculty Publications (763)
- September 1982 (Revised March 1989)
- Background Note
Managing Interpersonal Feedback
Provides a discussion of both the importance and some possible pitfalls that may be encountered when one tries to talk candidly with others about their behavior on the job. View Details
Barnes, Louis B. "Managing Interpersonal Feedback." Harvard Business School Background Note 483-027, September 1982. (Revised March 1989.)
- June 1998
- Article
Using Delegation and Control Systems to Mitigate the Trade-off between the Performance-Evaluation and Belief-Revision Uses of Accounting Standards
By: V.G. Narayanan and A. Davila
Narayanan, V.G., and A. Davila. "Using Delegation and Control Systems to Mitigate the Trade-off between the Performance-Evaluation and Belief-Revision Uses of Accounting Standards." Special Issue on Mastering Finance Series. Journal of Accounting & Economics 25, no. 3 (June 1998).
- December 2015
- Case
Difficult Conversations and Dealing with Challenging Situations at Work: The Questionable Contributions
By: Boris Groysberg and Ann Leamon
Keywords: Organization Behavior; Feedback; Communication; Interpersonal Communication; Organizations; Performance Evaluation
Groysberg, Boris, and Ann Leamon. "Difficult Conversations and Dealing with Challenging Situations at Work: The Questionable Contributions." Harvard Business School Case 416-035, December 2015.
- 2005
- Class Lecture
Just Enough: Defining Lifelong Success
By: Howard Stevenson
Stevenson, Howard. "Just Enough: Defining Lifelong Success." Boston: Harvard Business School Publishing Class Lecture, 2005. Electronic. (Faculty Lecture: HBSP Product Number 9300C.)
- 2018
- Working Paper
How Scheduling Can Bias Quality Assessment: Evidence from Food Safety Inspections
By: Maria Ibanez and Michael W. Toffel
Many production processes are subject to inspection to ensure they meet quality, safety, and environmental standards imposed by companies and regulators. Inspection accuracy is critical to inspections being a useful input to assessing risks, allocating quality... View Details
Keywords: Assessment; Bias; Inspection; Scheduling; Econometric Analysis; Empirical Research; Regulation; Health; Food; Safety; Quality; Performance Consistency; Performance Evaluation; Food and Beverage Industry; Service Industry
Ibanez, Maria, and Michael W. Toffel. "How Scheduling Can Bias Quality Assessment: Evidence from Food Safety Inspections." Harvard Business School Working Paper, No. 17-090, April 2017. (Revised October 2018. Formerly titled "Assessing the Quality of Quality Assessment: The Role of Scheduling". Featured in Forbes, Food Safety Magazine, and Food Safety News.)
- 2003
- Article
The Influence of Culture and Corporate Governance on the Characteristics that Distinguish Superior Analysts
By: Michael B. Clement, Lynn Rees and Edward Swanson
We identify characteristics of financial analysts that have been shown to be associated with relative forecast accuracy in the United States and examine these characteristics within 10 countries. We find that relative forecast accuracy is influenced by years of... View Details
Clement, Michael B., Lynn Rees, and Edward Swanson. "The Influence of Culture and Corporate Governance on the Characteristics that Distinguish Superior Analysts." Journal of Accounting, Auditing & Finance 18, no. 4 (2003): 593–618.
- February 1998 (Revised January 1999)
- Case
Rob Parson at Morgan Stanley (C) (Abridged)
A year after Rob Parson's manager decided to postpone Parson's promotion, Parson's new manager Gary Stuart faces the decision of promotion again. Stuart considers whether the efforts Parson had made were sufficient. View Details
Keywords: Management; Personal Development and Career; Performance Evaluation; Financial Services Industry
Burton, M. Diane. "Rob Parson at Morgan Stanley (C) (Abridged)." Harvard Business School Case 498-057, February 1998. (Revised January 1999.)
- August 2002
- Exercise
Written Interview Assignment, The
By: Monica C. Higgins, David A. Thomas and Shoshana Zuboff
Sets the stage for self-assessment as an integral component in the process of career development. View Details
Higgins, Monica C., David A. Thomas, and Shoshana Zuboff. "Written Interview Assignment, The." Harvard Business School Exercise 403-052, August 2002.
- September 2024
- Exercise
Finding Your 'Jagged Frontier': A Generative AI Exercise
By: Mitchell Weiss
In 2023 a set of scholars set out to study the effect of artificial intelligence (AI) on the quality and productivity of knowledge workers—in this specific instance, management consultants. They wanted to know across a range of tasks in a workflow, which, if any, would... View Details
Keywords: AI and Machine Learning; Performance Productivity; Performance Evaluation; Consulting Industry
Weiss, Mitchell. "Finding Your 'Jagged Frontier': A Generative AI Exercise." Harvard Business School Exercise 825-070, September 2024.
- October 2015
- Teaching Note
Clef Company: Turnover
By: Frank V. Cespedes
Clef Company sells keys and other products to retail outlets, which then sell these products to consumers. The case concerns turnover in Clef's sales force in the context of company strategy, financial performance, and a day in the life of a Clef salesperson. Among... View Details
- April 2014
- Teaching Note
Risk Management at Wellfleet Bank: All That Glitters Is Not Gold
By: Anette Mikes
Teaching Note for 110011. View Details
- April 2004 (Revised August 2004)
- Exercise
Major Steckleson at the National Training Center (B): Role for 2LT Hank Smith
By: Scott A. Snook, Robert Kaderavek and Jeremy Schneider
Role play exercise for 2nd Lieutenant Hank Smith. Teaching Purpose: To role-play to further understanding of the protagonist's emotions. View Details
Snook, Scott A., Robert Kaderavek, and Jeremy Schneider. "Major Steckleson at the National Training Center (B): Role for 2LT Hank Smith." Harvard Business School Exercise 404-134, April 2004. (Revised August 2004.)
- December 2010
- Supplement
Urban Water Partners (A) Spreadsheet Solutions (CW)
By: Karthik Ramanna and George Serafeim
Teaching Note for Spreadsheet (111701). View Details
- 2021
- Working Paper
Pandemic Schooling Mode and Student Test Scores: Evidence from U.S. States
By: Clare Halloran, Rebecca Jack, James C. Okun and Emily Oster
We estimate the impact of district-level schooling mode (in-person versus hybrid or distance learning) on test scores. We combine Spring 2021 state standardized test score data with comprehensive data on schooling in the 2020-21 school year across 12 states. We find... View Details
Keywords: COVID-19 Pandemic; In-person Schooling; Distance Learning; Outcomes Measurement; Health Pandemics; Education; Performance Evaluation
Halloran, Clare, Rebecca Jack, James C. Okun, and Emily Oster. "Pandemic Schooling Mode and Student Test Scores: Evidence from U.S. States." NBER Working Paper Series, No. 29497, November 2021.
- January–February 2020
- Article
Give Your Colleague the Rating He Deserves—or the One He Wants?
By: Anthony J. Mayo, Joshua D. Margolis and Amy Gallo
The article presents a case study on business friendship and its possible effect on employee ratings. It mentions a hypothetical case where one member of a team didn't meet his deadlines on the development of a new product, the use of a peer-to-peer employee rating... View Details
Mayo, Anthony J., Joshua D. Margolis, and Amy Gallo. "Give Your Colleague the Rating He Deserves—or the One He Wants?" Harvard Business Review 98, no. 1 (January–February 2020): 140–144.
- November 2009 (Revised June 2012)
- Case
Jody Leleck at Broad Acres (A)
By: Paul W. Marshall and Andrew Goldin
Jody Leleck has been appointed the principal of Broad Acres Middle School in Montgomery County, Maryland. The school is underperforming all other schools in the district, and she has been asked to improve the performance. View Details
Keywords: Education; Middle School Education; Performance Evaluation; Performance Improvement; Performance Productivity; Education Industry; Maryland
Marshall, Paul W., and Andrew Goldin. "Jody Leleck at Broad Acres (A)." Harvard Business School Case 810-042, November 2009. (Revised June 2012.)
- 2017
- Article
The Impact of Training Informal Healthcare Providers in India: A Randomized Controlled Trial
By: Jishnu Das, Abhijit Chowdhury, Reshmaan Hussam and Abhijit Banerjee
Health care providers without formal medical qualifications provide more than 70% of all primary care in rural India. Training these informal providers may be one way to improve the quality of care where few alternatives exist. We report on a randomized controlled... View Details
Keywords: Health Care; India; Business Training; RCT; Health Care and Treatment; Training; Performance Evaluation; Performance Improvement; India
Das, Jishnu, Abhijit Chowdhury, Reshmaan Hussam, and Abhijit Banerjee. "The Impact of Training Informal Healthcare Providers in India: A Randomized Controlled Trial." Science 354, no. 6308 (October 7, 2016): 80.
- October 1979 (Revised May 1980)
- Case
Dunkin' Donuts (B): Field Management
By: Hirotaka Takeuchi
Takeuchi, Hirotaka. "Dunkin' Donuts (B): Field Management." Harvard Business School Case 580-036, October 1979. (Revised May 1980.)
- 01 Jul 2019
- What Do You Think?
Are Super Stretch Goals Only for the Very Young?
Do Super Stretch Goals Require More Commitment Than a Large Organization Can Muster? Youth of an organization or its members is not the primary determinant of whether an organization successfully utilizes super stretch goals. The majority of respondents to this month’s... View Details
Keywords: by James Heskett