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  • All HBS Web  (3,190)
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    • News  (552)
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  • All HBS Web  (3,190)
    • People  (5)
    • News  (552)
    • Research  (2,178)
    • Events  (9)
    • Multimedia  (3)
  • Faculty Publications  (1,161)
← Page 44 of 3,190 Results →
  • June 2, 2020
  • Article

How to 'Re-engineer' Your Business for Safety

By: Hubert Joly
Process reengineering was a massive trend in the 1990s. By focusing on improving either cost, quality, or service, a company could gain benefits in all three categories. Today, the principles that underpin process reengineering can be applied anew, with safety as a... View Details
Keywords: Re-engineering; COVID; Safety; Performance Improvement; Organizational Change and Adaptation
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Joly, Hubert. "How to 'Re-engineer' Your Business for Safety." Harvard Business Review Digital Articles (June 2, 2020).
  • January 2025
  • Case

Ontra: Embracing GenAI in the Legal Technology Industry

By: Christopher Stanton and George Gonzalez
Ontra built a network of legal professionals to enable financial institutions to outsource contract negotiations. The rise of generative AI inspired the company to build software solutions to streamline its processes through automation. Now company leadership must... View Details
Keywords: Transformation; AI and Machine Learning; Applications and Software; Organizational Change and Adaptation; Organizational Culture; Business Strategy; Technology Industry; Legal Services Industry; United States
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Stanton, Christopher, and George Gonzalez. "Ontra: Embracing GenAI in the Legal Technology Industry." Harvard Business School Case 825-076, January 2025.

    Rakesh Khurana

    Rakesh Khurana is the Marvin Bower Professor of Leadership Development at the Harvard Business School. He is also Professor of Sociology at Harvard University, co-Master of Cabot House at Harvard College, and the Danoff Dean of Harvard College. 

    Professor... View Details

    Keywords: executive search
    • March 1996 (Revised August 2000)
    • Case

    Wildfire Communications, Inc. (A)

    By: Jeffrey F. Rayport and Mary Connor
    Founder and CEO Bill Warner is faced with critical decisions regarding the product lines, target markets, and technology platforms that his start-up, Wildfire Communications, Inc., will pursue. In addition to the question of strategic focus across these lines of... View Details
    Keywords: Technology; Resource Allocation; Organizational Culture; Business Startups; Business Strategy; Communications Industry; Technology Industry
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    Rayport, Jeffrey F., and Mary Connor. "Wildfire Communications, Inc. (A)." Harvard Business School Case 396-305, March 1996. (Revised August 2000.)
    • November 2000 (Revised June 2010)
    • Case

    Bush Boake Allen

    By: Stefan H. Thomke and Ashok Nimgade
    Bush Boake Allen, a flavor and fragrance firm, is considering strategic options that would integrate customers into its innovation process via a potentially disruptive Internet-based technology. As this approach could result in dramatic changes to the firm's business... View Details
    Keywords: Customer Focus and Relationships; Disruptive Innovation; Technological Innovation; Management Teams; Product Design; Organizational Change and Adaptation; Conflict Management; Internet; Chemical Industry
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    Thomke, Stefan H., and Ashok Nimgade. "Bush Boake Allen." Harvard Business School Case 601-061, November 2000. (Revised June 2010.)
    • July 2008
    • Exercise

    Information Use by Managers in Decision Making: A Team Exercise

    By: Amy C. Edmondson and Ann Cullen
    The purpose of this exercise is to explore the challenges of information collection and analysis. Students will, experientially, gain insights into how information is used and be exposed to a framework for identifying and evaluating information. In addition, the... View Details
    Keywords: Competency and Skills; Decision Making; Knowledge Use and Leverage; Managerial Roles; Business Processes; Groups and Teams
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    Edmondson, Amy C., and Ann Cullen. "Information Use by Managers in Decision Making: A Team Exercise." Harvard Business School Exercise 609-027, July 2008.
    • April 1992 (Revised July 1993)
    • Case

    Conoco's: "Green" Oil Strategy (A)

    By: Malcolm S. Salter and Joseph L. Badaracco Jr.
    Conoco faces challenges in formulating a proactive environmental strategy for its proposed oil development in Ecuador's pristine tropical rain forest region. The case outlines the innovative process in which Conoco collaborated with a wide range of often conflicting... View Details
    Keywords: Decision Choices and Conditions; Ethics; Collaborative Innovation and Invention; Corporate Social Responsibility and Impact; Outcome or Result; Problems and Challenges; Business and Stakeholder Relations; Conflict Management; Ecuador
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    Salter, Malcolm S., and Joseph L. Badaracco Jr. Conoco's: "Green" Oil Strategy (A). Harvard Business School Case 392-133, April 1992. (Revised July 1993.)
    • 2013
    • Book

    Manufacturing Morals: The Values of Silence in Business School Education

    By: Michel Anteby

    Corporate accountability is never far from the front page and Harvard Business School trains many future business leaders. But how does HBS formally and informally ensure its members embrace proper business standards? Relying on his faculty experience, Michel Anteby... View Details

    Keywords: Ethics; Moral Sensibility; Business Education; Higher Education; Education; Education Industry; United States
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    Anteby, Michel. Manufacturing Morals: The Values of Silence in Business School Education. University of Chicago Press, 2013.

      Manufacturing Morals: The Values of Silence in Business School Education (book)

      Corporate accountability is never far from the front page and Harvard Business School trains many future business leaders. But how does HBS formally and informally ensure its members embrace proper business standards? Relying on his first-hand faculty... View Details

      • October 1989 (Revised May 1996)
      • Case

      Xerox Corp.: Leadership Through Quality (A)

      By: Todd D. Jick and Leonard A. Schlesinger
      Describes the "Leadership Through Quality" effort undertaken by Xerox in the 1980s. Includes the history of Xerox in the 1970s and its need to make major changes in quality by the 1980s. Most of the remainder of the case details the step-by-step process by which Xerox... View Details
      Keywords: Organizational Change and Adaptation; Strategic Planning; Quality; Leadership; Organizational Culture; Service Industry; Electronics Industry
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      Jick, Todd D., and Leonard A. Schlesinger. "Xerox Corp.: Leadership Through Quality (A)." Harvard Business School Case 490-008, October 1989. (Revised May 1996.)
      • 24 Jan 2017
      • News

      How a former Clinton aide is rewriting Silicon Valley’s political playbook

      • May 1987 (Revised December 1987)
      • Case

      Caruso's Pizza (Condensed)

      Caruso's Pizza is a small, entrepreneurial restaurant chain. The case considers expansion of an experimental pizza delivery system ("express delivery") that involves a major process innovation--producing pizzas to inventory rather than to order. The system promises... View Details
      Keywords: Entrepreneurship; Business Processes; Innovation and Invention; Food and Beverage Industry
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      Hart, Christopher. "Caruso's Pizza (Condensed)." Harvard Business School Case 687-071, May 1987. (Revised December 1987.)
      • Program

      Disruptive Innovation

      With the ability to spot potential threats and opportunities sooner and make the right strategic moves faster, you will be ready to drive innovation and position your organization for long-term success. Details Create and sustain a strong... View Details
      • 01 Aug 2008
      • What Do You Think?

      Has the Time Come for “Stretch” in Management?

      organization's abilities." Stephen Denny advised that "It takes a management culture with drive, consistency and a strong dose of killer instinct to make stretch ... stick." Anju Kotwani advanced the opinion that "'Stretch' works better in View Details
      Keywords: by Jim Heskett
      • 26 Sep 2024
      • HBS Seminar

      Garrett Van Ryzin, Columbia & Amazon

      • 05 Dec 2023
      • Research & Ideas

      Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)

      Sometimes, the loudest, most confident voice in the room might indeed be the best decision-maker. Other times, the person who understands that they don’t know the answer—and therefore holds back in a discussion—may be wiser. Whether groups and View Details
      Keywords: by Kara Baskin
      • Program

      Designing and Executing Corporate Revitalization

      major transitions successfully, you will expand your ability to diagnose what is not working or could be working better at your company, overcome inertia, and revitalize the organization and its culture to move in a bold new direction. In... View Details
      • November 29, 2011
      • Article

      The Role of The Board in Creating a Sustainable Strategy

      By: Robert G. Eccles, Ioannis Ioannou and George Serafeim
      While conceptually elegant, the belief that a corporation's role is to maximize value for shareholders is under increasing challenge as society's expectations for companies change. An equally elegant new concept that takes account of these dual pressures has yet to... View Details
      Keywords: Value Creation; Business and Stakeholder Relations; Corporate Strategy; Business and Shareholder Relations; Corporate Social Responsibility and Impact; Performance Expectations; Governing and Advisory Boards; Management Practices and Processes; Decisions; Risk and Uncertainty; Cost vs Benefits; Information
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      Eccles, Robert G., Ioannis Ioannou, and George Serafeim. "The Role of The Board in Creating a Sustainable Strategy." TrustLaw (November 29, 2011).
      • 15 Jul 2008
      • First Look

      First Look: July 15, 2008

      questions and concerns. Placing value only on getting things right the first time, organizations are unable to take the risks necessary to improve and evolve. By contrast, firms that put a premium on what Edmondson calls... View Details
      Keywords: Martha Lagace
      • March 2018
      • Case

      Zensar Technologies Ltd.

      By: Joseph B. Fuller and Tanvi Deshpande
      Zensar, an established mid-tier IT services company based in India, is known for its customer-centric approach and close-knit culture. Sandeep Kishore has recently stepped in as the MD and CEO, replacing the previous CEO of 15 years. Kishore is developing his strategy... View Details
      Keywords: Digitalization; Business Processes; Strategy; Leading Change; Organizational Culture; Information Technology Industry
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      Fuller, Joseph B., and Tanvi Deshpande. "Zensar Technologies Ltd." Harvard Business School Case 318-051, March 2018.
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