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  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

tolerated with others. The sales manager who brings in big bucks but acts in a hostile, domineering way with his team may be seen as the definition of success, yet letting “a brilliant jerk be a jerk” could cost a company many other... View Details
Keywords: by Dina Gerdeman
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

costs decrease and as the benefits from outsourcing the use of intellectual property increases. We also examine how different licensing arrangements affect the relation between the variance of the returns to the intellectual property and... View Details
Keywords: Martha Lagace
  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

that both effects are operative. Instrumental variables analysis indicates that plausibly exogenous changes in payout policy result in shifting institutional ownership patterns. Similarly, exogenous changes in the tax code indicate that as the tax View Details
Keywords: Martha Lagace
  • 02 Apr 2010
  • What Do You Think?

Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?

for low job satisfaction among those surveyed in The Conference Board survey. More than half, Nanninga reports, said "there were no career advancement opportunities in their current roles," but "81 percent of respondents... View Details
Keywords: by Jim Heskett
  • 16 Aug 2010
  • Lessons from the Classroom

HBS Introduces Marketing Analysis Tools for Managers

decisions? A: Calculating CLV allows managers to identify opportunities for growing the value of their customer portfolio. CLV can guide segmentation and targeting analysis to decide which customer segments are the most valuable for the... View Details
Keywords: by Sarah Jane Gilbert
  • 10 Jan 2018
  • Research & Ideas

Working for a Shamed Company Can Hurt Your Future Compensation

executives by examining how they are penalized in starting pay when looking for new work. The study, co-written with Eric Lin of the United States Military Academy at West Point, reveals these executives pay a steep price for guilt by association. “This might present... View Details
Keywords: by Michael Blanding; Financial Services
  • 10 Apr 2013
  • Research & Ideas

Learning Curve: Making the Most of Outsourcing

Companies that outsource merely to shuffle off commodity work to save costs might be missing important opportunities to work with vendors and significantly improve the final product. "When it comes to the... View Details
Keywords: by Paul Guttry; Health
  • 16 Dec 2014
  • First Look

First Look: December 16

compare those clicks with users' subsequent purchases. Ever-cheaper IT makes this tracking cost effective and routine. In addition, a web of interlocking ad networks trades inventory and offers to show the right ad to the right person at... View Details
Keywords: Sean Silverthorne
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

Policies that would create net benefits for society but would also involve costs frequently lack the necessary support to be enacted because losses loom larger than gains psychologically. To reduce the harmful consequence of loss... View Details
Keywords: Martha Lagace
  • 31 May 2016
  • HBS Case

Who Owns Space?

rapidly-evolving space sector, he argues, society will have the opportunity to determine the proper roles for government and the private sector nearly from scratch. “The idea of leveraging the private sector and its efficiencies to help... View Details
Keywords: Re: Matthew C. Weinzierl; Aerospace
  • 06 Apr 2015
  • Research & Ideas

After Germanwings, More Attention Needed on Employee Mental Health

wrote the note, Mental Health and the American Workplace, exploring the extent of the phenomenon, its cost to organizations and employees, and some managerial responses. In some ways, it makes sense that mental health issues get buried.... View Details
Keywords: by Michael Blanding; Health; Air Transportation
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

treating platform systems and step processes as mutually exclusive architectures sets up a false dichotomy. Creating any good requires carrying out a technical recipe, i.e., performing a series of steps. Step processes in turn can be modularized (at the View Details
Keywords: Dina Gerdeman
  • 27 Sep 2016
  • First Look

September 27, 2016

forthcoming Measuring Entrepreneurial Businesses: Current Knowledge and Challenges Venture Capital Data: Opportunities and Challenges By: Kaplan, Steven N., and Josh Lerner Abstract—This paper describes the available data and research on... View Details
Keywords: Sean Silverthorne
  • 05 Feb 2007
  • Research & Ideas

Business and the Global Poor

out of touch with the realities of the poor. They tend to come from the upper economic classes and primarily interact with people like themselves. Because of this difference in world view, corporate leaders may overlook crucial business View Details
Keywords: by Sean Silverthorne
  • 06 Aug 2008
  • Research & Ideas

Are the Olympics a Catalyst for China Reforms?

With China hosting the Summer Olympic Games starting this week, some reformers see an opportunity to use the world stage as a platform to pressure the country's leadership into expanding social freedoms. Judging by recent news, they don't... View Details
Keywords: by Sean Silverthorne
  • 02 Mar 2017
  • What Do You Think?

Is China About to Overtake the US for World Trade Leadership?

to lose much sleep over the question. For example, Shadrick Shaili commented “China’s motive is to make the best out of any economy they have an opportunity to trade or deal with so that the benefits manifest in its people at home ... In... View Details
Keywords: by James Heskett
  • 14 Oct 2009
  • First Look

First Look: October 14

the exclusively domestic orientation of the "hierarchical industry leaders" can entail large missed opportunities for other members of the ecosystem, who are unable to fully exploit their potential in global markets. For... View Details
Keywords: Martha Lagace
  • 14 Apr 2008
  • Research & Ideas

The Surprising Right Fit for Software Testing

saw an opportunity and need for entrepreneurship. This family background—and the potential for addressing an industry niche, along with his commitment to raising the profile of hidden talents of individuals with ASD—led him to found... View Details
Keywords: by Martha Lagace; Video Game; Web Services; Computer
  • 16 May 2011
  • Research & Ideas

What Loyalty? High-End Customers are First to Flee

service quality are more or less immune from the high-end challenger. These findings suggest that before mounting a counterattack on a competitor's incursion, it's important to understand your customer priorities and your business's place along the service View Details
Keywords: by Julia Hanna
  • 08 Oct 2013
  • First Look

First Look: October 8

Elberse had the unique opportunity to observe Ferguson's management style in a series of visits and in-depth interviews. In this collaborative explication, she details eight parts of Ferguson's "formula" as she observed them and... View Details
Keywords: Sean Silverthorne
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