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  • All HBS Web  (3,329)
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    • News  (1,317)
    • Research  (925)
    • Events  (32)
    • Multimedia  (54)
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  • 28 Jun 2004
  • Research & Ideas

Microfinance: A Way Out for the Poor

buy-outs. To vanquish a problem, we have to understand it. "I thought I was going to live, work, retire, and die in New York City," said Chu. "Then a friend of mine invited me to join the... View Details
Keywords: by Martha Lagace
  • 25 Apr 2018
  • Research & Ideas

We May Have Taken Too Much Credit for Easing Workplace Segregation

segregation and could be contributing to growing wage inequality among workers in the last generation. Decades ago, companies employed their own janitors, cafeteria workers, and other low-wage support staff. Now, companies often look to save money in those areas by... View Details
Keywords: by Dina Gerdeman
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

their own work processes even as they collaborate. The New York Times Company has had some success here: NYTimes.com is now the leading source of print subscription sales. And the company's print and on-line... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 02 Feb 2002
  • What Do You Think?

Will the Societal Effects of Enron Exceed Those of September 11?

case is finally litigated, we may conclude that both involved criminal behavior. The comparison of loss of life and criminal activity between the two is so forced as to appear not only insensitive but also positively asinine. —Joe Hill MIT economist Paul Krugman argued... View Details
Keywords: by James Heskett
  • 07 Jan 2015
  • What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

Excellence: Pay Strategies for the New Economy (San Francisco: Jossey-Bass Publishers, 2000). Alina Tugend, Secrecy About Salaries May Be on the Wane, The New York Times,... View Details
Keywords: by James Heskett
  • 04 May 2009
  • Research & Ideas

What’s Next for the Big Financial Brands

(Editor's note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business. It is reprinted on HBS Working Knowledge.) Recent news coverage of the cosmetic name change... View Details
Keywords: by John Quelch; Banking; Financial Services
  • 13 Apr 2016
  • Research Event

What Does 'Diversity' Really Mean?

'diversity' really mean? Keynote speaker Anna Holmes—founder of Jezebel.com, columnist for the New York Times Sunday Book Review, and editorial director of the digital company Fusion—recalled an event from a... View Details
Keywords: by Dina Gerdeman
  • 02 Feb 2004
  • What Do You Think?

Leadership: A Matter of Sustaining or Eliminating Groupthink?

complex task requiring an almost messianic set of beliefs and the ability to communicate them in convincing ways. For a classic example of this, read Robert Caro's prize-winning biography of builder Robert Moses who transformed the cityscape of View Details
Keywords: by James Heskett
  • 16 Jan 2019
  • Research & Ideas

What Football Firings Teach Managers About Staying Relevant

that may have simply been terrible situations in which the coach had very little chance of success. For example, in his first opportunity as an NFL head coach, Carroll lasted just one season as coach of the New View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 06 May 2015
  • Research & Ideas

A Flood of Picassos Threatens to Water Down the Art Market

customers and auction houses set for themselves that are influenced by those educators." Those prices anchors will still be in place to a degree because Marina Picasso's collection, after all, still carries her grandfather's legacy with it. But according to an... View Details
  • 15 Aug 2016
  • Research & Ideas

Black Swans and Big Trends Can Ruin Anyone's Internet Prediction

businesses, I’ll let Speed Trap’s content speak for itself. With respect to the book’s conservative tone, I do think I was reflecting the Zeitgeist. If you are skeptical, read Michael Lewis’s 2002 New York... View Details
Keywords: by Thomas R. Eisenmann; Technology
  • 19 Feb 2014
  • Research & Ideas

Racist Umpires and Monetary Ministers

University of Texas at Austin and David L. Yermack (HBS MBA1989/JD1991, PhDBE 1994) of New York University wondered to what degree money was a factor in minister performance, and what it could tell us about... View Details
Keywords: by Michael Blanding; Sports; Information; Publishing
  • 20 Aug 2013
  • First Look

First Look: August 20

closed up 3.75% the day the disclosure was made public. Ackman told the New York Times that Pershing would be a major P&G shareholder. "We think it's an underrated stock," he said. "We... View Details
Keywords: Anna Secino
  • 02 Dec 2019
  • What Do You Think?

How Does a Company like Boeing Respond to Intense Competitive Pressure?

to deal with “gap problems” in your organization? How can leadership best “mind the gap” in large organizations? What do you think? References: Natalie Kitroeff, David Gelles, and Jack Nicas, Boeing Rejected Safety System for 737 Max Jet, Engineer Says, The View Details
Keywords: by James Heskett; Air Transportation
  • 25 Oct 2004
  • Research & Ideas

Planning for Surprises

still awaits. We stick by our recommendation: Use your miles! Q: What other looming, predictable surprises have you noticed since the book manuscript was completed? A: The flu vaccine crisis is a classic example of a predictable surprise. As The View Details
Keywords: by Martha Lagace
  • 18 May 2015
  • Research & Ideas

Advertisers Get Serious About Playing With Their Brands

governed by a set of rules, the rules of play, according to John A. Deighton, Harold M. Brierley Professor of Business Administration at Harvard Business School, and Leora Kornfeld, adjunct faculty, Schulich School of Business, York... View Details
Keywords: by Dina Gerdeman; Advertising
  • 20 Apr 2016
  • Research & Ideas

When CEOs Become Activists

controversial issues like civil rights and climate change? Two, in terms of consumer response, does CEO activism affect customer perceptions about the company? (They recently discussed the paper in the New View Details
Keywords: by Carmen Nobel; Technology; Publishing
  • 08 Jun 2009
  • Research & Ideas

The Return of the Salesman

aims to make a one-time sale and hence can be quite insistent. This is the door-to-door salesman and the canvasser. Then there is the relationship-oriented salesperson. The classic instance of this was the traveling salesman who worked for a View Details
Keywords: by Sean Silverthorne; Retail
  • 23 Jul 2001
  • Research & Ideas

How the Giants of Enterprise Seized the Future

Builders Association, 350,000 carriages were sold in New York City alone between 1894 and 1899 compared to 125 cars. The idea that the automobile would someday replace the horse and carriage was, he... View Details
Keywords: by Richard S. Tedlow
  • 08 Mar 2004
  • Research & Ideas

Secret to Success: Go for “Just Enough”

Sorenstam didn't win, what measure would capture the sense of success that the public and this athlete clearly felt? There were many scores out there: David Owen of the New York Times summarized her success... View Details
Keywords: by Laura Nash & Howard Stevenson
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