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  • 29 Mar 2016
  • First Look

March 29, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50822 forthcoming Manufacturing & Service Operations Management How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei... View Details
Keywords: Sean Silverthorne
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

article proposes that the review process initially be adopted on a pilot basis. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53264 September 2017 Health Affairs Narrow Networks on the Health Insurance Marketplaces: Prevalence, Pricing, and the View Details
Keywords: Sean Silverthorne
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

presided over the development of the empirical social sciences to address questions of labor regulation and control within manufacturing industries. Next, we look at the creation of the Carnegie Tech Graduate School of Industrial... View Details
Keywords: Martha Lagace
  • Web

Past Issues - Alumni

Student Union Complete Table of Contents December 2017 Year in Review 2017 From manufacturing to energy to health care, alumni experts weigh in on the new developments every business leader needs to understand. Plus: HBS faculty on what... View Details
  • 01 Apr 2014
  • First Look

First Look: April 1

and directed care as needed. The model aimed to improve care quality by enabling early interventions and reducing adverse events and to cut costs by allowing clinicians to care for a larger number of patients. Building on this and other... View Details
Keywords: Sean Silverthorne
  • 22 May 2012
  • First Look

First Look: May 22

better access to finance can be attributed to a) reduced agency costs due to enhanced stakeholder engagement and b) reduced informational asymmetry due to increased transparency. Using a large cross-section of firms, we find that firms... View Details
Keywords: Sean Silverthorne
  • 17 Jul 2012
  • First Look

First Look: July 17

(2012) Abstract This paper summarizes research trends and opportunities in the area of managing air transportation demand and capacity. Capacity constraints and resulting congestion and low schedule reliability currently impose large View Details
Keywords: Sean Silverthorne
  • 09 Nov 2006
  • Research & Ideas

Andy Grove: A Biographer’s Tale

otherwise difficult to get an interview. I also had a cubicle at Intel in Santa Clara for fourteen months, and I also visited some of their sites including their fabrication facilities, which are incredible manufacturing operations. Q: So... View Details
Keywords: by Sean Silverthorne; Computer
  • 01 Jun 2004
  • News

Luxe Redux

— through quality of design, materials, and manufacture — is another key component of the luxury goods equation. “If someone puts a $100 towel in front of you, is it obvious what makes it a $100 towel? The product has to speak for... View Details
Keywords: Julia Hanna; luxury; Retail Trade
  • 11 Feb 2014
  • First Look

First Look: February 11

By: Kerr, William R., and Scott Duke Kominers Abstract—We model spatial clusters of similar firms. Our model highlights how agglomerative forces lead to localized, individual connections among firms, while interaction costs generate a... View Details
Keywords: Sean Silverthorne
  • 24 May 2011
  • First Look

First Look: May 24

through signature—e.g., at the end of tax returns or insurance policy forms. Yet even when people care about morality and want to be seen as ethical by others, they sometimes transgress when beneficial to their own self-interest, at great View Details
Keywords: Sean Silverthorne
  • 04 Dec 2018
  • First Look

New Research and Ideas, December 4, 2018

increase in output due to WFA is followed by an additional increase in rework, indicating a negative learning effect from the lack of co-location with experienced peers. We employ micro-data on cost of living, degree of autonomy, and... View Details
Keywords: Dina Gerdeman
  • 01 Dec 2016
  • News

Vive la Madeleine!

Viana also admired their grit. And he recognized the global cachet of quality French products. Here was something different, and maybe more meaningful, than leading a technology company. France’s manufacturing sector was still struggling... View Details
Keywords: Julia Hanna; illustrations by Natalya Balnova
  • 27 Mar 2012
  • First Look

First Look: March 27

case:http://cb.hbsp.harvard.edu/cb/product/912030-PDF-ENG PAREXEL International Corp. (A) Regina E. Herzlinger and Natalie KindredHarvard Business School Case 311-068 Despite severe market turmoil, in 2001, the biopharmaceutical contract research organization (CRO)... View Details
Keywords: Carmen Nobel
  • 26 Jan 2016
  • First Look

January 26, 2016

case: https://cb.hbsp.harvard.edu/cbmp/product/515072-PDF-ENG Harvard Business School Case 213-046 W.R. Grace & Co.: Dealing with Asbestos Torts A manufacturer of building products and specialty chemicals, W.R. Grace & Co. filed... View Details
Keywords: Sean Silverthorne
  • Web

Institute Associates - Institute For Strategy And Competitiveness

the management consulting firm of Bain & Co. Over the course of her career, she has advised senior management in diverse industries—from healthcare to high fashion, from heavy manufacturing to higher education. Before getting her MBA at... View Details
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

these obstacles. Would he be able to free the grapes? Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707472 Stryker Corp.: In-sourcing PCBs Harvard Business School Case 207-121 This case examines a proposed investment in the... View Details
Keywords: Martha Lagace
  • 06 Nov 2012
  • First Look

First Look: November 6

improvements in outcomes such as productivity and longevity, and that good nuts-and-bolts management at individual firms shapes national performance. At 14 textile manufacturers in India, for example, an intervention-involving free,... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2018
  • News

The Long Run

jailed again, this time for armed robbery. After five years, the child was taken back by a member of her biological family. Two years later, as the meth crisis raged on, Langford had a phone call from Lee Shaw, formerly of Shaw Industries, a leading carpet View Details
Keywords: Julia Hanna; photographed by Melissa Golden
  • 16 Jul 2013
  • First Look

First Look: July 16

ensuing ecological risks and costs. We then discuss how an operations management lens contributes to the issue and criteria to help the Sustainable Operations Management perspective endure. This article relates to a presentation delivered by Morris Cohen for Paul's... View Details
Keywords: Anna Secino