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- All HBS Web
(2,608)
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- Research Summary
Why Do Consumers Contribute to Connected Goods? A Dynamic Game of Competition and Cooperation in Social Networks
Social network platforms and media rely on the voluntary contributions of individual users to stay relevant. Consumers (users) contribute content such as photographs, videos, tweets etc.: these are available to any of their friends or peers, but not... View Details
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
investments might take years to bear fruit—though patience has paid off in the past. "This is not an organization that focuses on short-term maximization of profits," says Ton. "By putting customers and employees before profits, QT enjoys View Details
- 02 Dec 2002
- Research & Ideas
The Secret of How Microsoft Stays on Top
did Microsoft products fail to win more than 50 percent of these reviews. —Marco Iansiti and Alan MacCormack Putting this all together, we see that much of Microsoft's long-term success can be attributed to investments that have created... View Details
Keywords: by Sean Silverthorne
- 29 Jul 2013
- Research & Ideas
A Manager’s Moral Obligation to Preserve Capitalism
entitled, but also obligated to do that. Not so fast, say Henderson and Ramanna. They argue managers have another interest, not just to serve as agents for their shareholders, but also to serve as agents for the system as a whole. It is not in the View Details
Keywords: by Michael Blanding
- 2008
- Chapter
Corporate Honesty and Business Education: A Behavioral Model
By: Rakesh Khurana and Herbert Gintis
Since the mid-1970s neoclassical economic theory has dominated business school thinking and teaching in dealing with the nature of human motivation. However valuable in understanding competitive product and financial markets, neoclassical economic theory employs an... View Details
Keywords: Business Education; Ethics; Managerial Roles; Corporate Social Responsibility and Impact; Organizational Culture; Business and Shareholder Relations; Mathematical Methods; Behavior
Khurana, Rakesh, and Herbert Gintis. "Corporate Honesty and Business Education: A Behavioral Model." In Moral Markets: The Critical Role of Values in the Economy, edited by Paul J. Zak. Princeton University Press, 2008.
- Research Summary
THEME #2: BUILDING CAPABILITIES THROUGH VARIATION
Prior work has yet to establish definitively the role that variation (e.g. in individuals' activities or organizational processes) plays in the development of capabilities. Variation is usually either not considered (e.g., the learning curve examines... View Details
- 2020
- Discussion Paper
Acting Now While Preparing for Tomorrow: Competitiveness Upgrading Under the Shadow of COVID-19
By: Christian H.M. Ketels and Peter Clinch
This paper aims to provide policy makers, especially those focused on the longer-term growth potential
of their countries, with an initial framework to think about their action priorities in the context of the
overall COVID-19 response. Our focus is on the... View Details
Keywords: Competitiveness; COVID-19 Pandemic; Competition; Government Administration; Health Pandemics; Economy; Supply Chain; Safety
Ketels, Christian H.M., and Peter Clinch. "Acting Now While Preparing for Tomorrow: Competitiveness Upgrading Under the Shadow of COVID-19." Discussion Paper, Institute for Strategy and Competitiveness, Boston, MA, US, 2020.
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
your operations is critical because, even if you are not prioritizing it, your competition is. In addition, your competition may also be operating with 10-20 percent less real estate needs post-pandemic due to a long-term increase in... View Details
- 28 Apr 2003
- Research & Ideas
Supply Chain Risk: Deal With It
the way customers view you," Borders' Eiland observes. "If a customer is looking for an obscure title that we're out of, there's likely no long-term damage done. But customers looking for the latest Harry Potter book expect us... View Details
Keywords: by David Stauffer
- 06 Jan 2016
- What Do You Think?
Why Do Leaders Get Their Timing Wrong?
long-term strategy and culture. David Wittenberg led the way in making the argument for an inadequate strategy as a primary cause of the problem. He suggested that bad timing is related to a lack of “strategic frameworks to assess the... View Details
- 20 May 2014
- Research & Ideas
Managing the Family Business: Survival’s Secret Sauce
The secret sauce of long-term business success can't be captured in numbers. As the operations manager of a leading and fast-growing Brazilian business recently explained to a reporter, "There's a secret sauce in this business [but] it's... View Details
- 12 Nov 2019
- Research & Ideas
Corporate Innovation Increasingly Benefits from Government Research
shrinking human services than the long-term benefits of research spending, whose outcomes might be years away. “Voters don’t get as angered about such cuts.” The research can’t predict what would happen if the US government slashed... View Details
Keywords: by Michael Blanding
- February 2019 (Revised August 2019)
- Case
KangaTech
By: Karim R. Lakhani, Patrick J. Ferguson, Sarah Fleischer, Jin Hyun Paik and Steven Randazzo
On a warm January afternoon in 2019, Steve Saunders, Dave Scerri, Carl Dilena, and Nick Haslam (see Exhibit 1 for biographies), co-founders of KangaTech, wrapped up the latest round of discussions about the future direction of their sports-technology start-up. Focused... View Details
Keywords: Startup; Technology Commercialization; Prototype; Business Startups; Technological Innovation; Sports; Health; Commercialization; Research and Development; Decision Making; Growth and Development Strategy; Technology Industry; Sports Industry; Health Industry; Australia
Lakhani, Karim R., Patrick J. Ferguson, Sarah Fleischer, Jin Hyun Paik, and Steven Randazzo. "KangaTech." Harvard Business School Case 619-049, February 2019. (Revised August 2019.)
- 04 Jun 2012
- Research & Ideas
The Business of Life
A few years ago, a colleague at Harvard Business School visited Clayton Christensen's office to talk about leading a values-driven life. "He told me that he had decided against having religion in his life," Christensen recalls, explaining that his colleague didn't see... View Details
Keywords: by Carmen Nobel
- 13 Mar 2005
- Research & Ideas
The Tricky Business of Nonprofit Brands
media focus on another crisis, the donations tend to dry up even though, as has been noted in the case of the tsunami disaster, the long-term rehabilitation needs are vast and require a tremendous amount of funds. Q: Many cases featured... View Details
Keywords: by Manda Salls
- 13 Aug 2021
- Research & Ideas
Managers, Here’s How to Bond with New Hires Remotely
sure Zoom will work in building broad connections,’” he says. That’s a message several companies, including Twitter, Deloitte, and the web-integration company Zapier have already embraced, as they plan for remote work on a long-term... View Details
Keywords: by Lane Lambert
- 2022
- Article
Becoming a Learning Organization While Enhancing Performance: The Case of LEGO
By: Thomas Borup Kristensen, Henrik Saabye and Amy Edmondson
Purpose - The purpose of this study is to empirically test how problem-solving lean practices, along with
leaders as learning facilitators in an action learning approach, can be transferred from a production context to a
knowledge work context for the purpose... View Details
Kristensen, Thomas Borup, Henrik Saabye, and Amy Edmondson. "Becoming a Learning Organization While Enhancing Performance: The Case of LEGO." International Journal of Operations & Production Management 42, no. 13 (2022): 438–481.
- 20 Feb 2019
- Research & Ideas
Rocket-tunity: Can Private Firms Turn a Profit in Space?
version. Further along, Musk wants to land people on Mars. Long-term NASA partner Boeing continues work on its CST-100 Starliner commercial orbiter, and the rocket manufacturer is collaborating with NASA on human commercial flights to the... View Details
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
results—the next quarterly report and the rewards that come from short-term success—while ignoring their responsibilities to sustaining and building the company's long-term fiscal health. Ironically, it was the Wall Street leaders who put... View Details
Keywords: by Martha Lagace
- 20 Jan 2022
- Op-Ed
3 Steps to Help Companies Rebuild Trust During the Pandemic
an offer of repair. Researchers studying apologies found one of the most effective elements of an apology is an offer to repair the problem. We’ve found offers of repair are essential to long-term trust recovery. After all, the most... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta