Filter Results:
(1,348)
Show Results For
- All HBS Web
(1,348)
- People (2)
- News (338)
- Research (874)
- Events (6)
- Multimedia (1)
- Faculty Publications (327)
Show Results For
- All HBS Web
(1,348)
- People (2)
- News (338)
- Research (874)
- Events (6)
- Multimedia (1)
- Faculty Publications (327)
- 12 Oct 1999
- Research & Ideas
Building Competitive Advantage Through Operations
It's the set of processes that transforms either materials or information into a product or service. EE: How has this definition evolved over the past decade? Upton: There have been some exciting changes in recent years. First, operations... View Details
Keywords: by Staff
- 01 Jun 2001
- News
HBS Alumni Association Board of Directors: President's Report
on the quality of alumni programs and services. Monty, we salute you! As I reflect on my two years as president of the HBS Alumni Association, I am moved by the potential we all have to help the School meet its goal of continuing to... View Details
- 01 Mar 2015
- News
Case Study: The Speed of Light
access that opportunity: (1) Develop a small set of critical core values that truly define your culture. (2) Hire and retain only people who clearly and strongly exemplify those values. That will make it much easier to maintain your culture of View Details
- 01 Mar 2012
- News
She’s Got Your Back
members a fee to access reviews by fellow users. “It’s not the world of Internet graffiti,” says Hicks. “We take a very journalistic stance toward our reviews, which are never anonymous. Members do pay for the expense of maintaining View Details
- 01 Apr 2002
- News
"Rising to the Challenge" Program Addresses Post-9/11 Issues
"Dehydration is the leading cause of death among refugees. Before this panel ends, nearly eight hundred children will die of dehydration caused by diarrhea." Noting that the mortality rate for Afghan children under the age of five is 25 percent, Levy View Details
- 11 Nov 2014
- First Look
First Look: November 11
demonstrates that when employees can see their customers, the beneficiaries of their efforts, the quality and efficiency of the service they deliver can actually improve. Studies in food service show how revealing customers to employees... View Details
Keywords: Sean Silverthorne
- 19 May 2014
- Research & Ideas
Why Companies Should Compete for Your Privacy
analyze the information exploitation dichotomy outlined above. We take the view that there are two types of exploitation: one which is beneficial to consumers, and one which is not. The first type of exploitation improves the View Details
- 01 Sep 2004
- News
Joe Toplyn (MBA 1979)
meetings efficiently, getting a quality product out the door, and managing your staff so that they’re happy, productive, and motivated. It’s often hard to find writers who also have the management skills needed to run a show successfully.... View Details
- 20 Nov 2018
- First Look
New Research and Ideas, November 20, 2018
will make more informative adjustments to limit their reputation risk for issuers with a higher likelihood of default—an event that can reveal the quality of assigned ratings. For all issuers, we find that... View Details
Keywords: Dina Gerdeman
- 01 Feb 1997
- News
Ban the Butterfly Rule for Corporate Directors
Corporate Director's Guidebook, the basic attributes for board service eligibility are common sense, practical wisdom, and informed judgment. Add to these baseline qualities the skills and experience... View Details
Keywords: Joseph Hinsey IV
- 25 Aug 2003
- Research & Ideas
Should You Sell Your Digital Privacy?
It's a startling idea: Instead of relying on regulators to protect our privacy against telemarketers, data miners, and consumer companies, we should capitalize on the value of our personal information and get something of value in return.... View Details
- 01 Jun 2007
- News
Profiles from the class of 2007
quality and outcomes. Consumers need to have that information to make good decisions.” Jain believes that any health-care system should center on a strong doctor-patient relationship and allow physicians... View Details
Keywords: Garry Emmons;Julia Hanna;Lewis I. Rice
- 05 Sep 2007
- First Look
First Look: September 5, 2007
quality of the search service offered to consumers is more likely to be degraded (i.e. the probability that consumers find their favorite store in the first round of search is less than 1) when the intermediary derives higher revenues... View Details
Keywords: Martha Lagace
- Web
VBHCD Initiative - Institute For Strategy And Competitiveness
time-driven activity-based costing (TDABC) to measure costs over the full care cycle, and then identify cost savings while maintaining quality of care Facilitate process improvements identified through the TDABC analysis Develop... View Details
- 04 Dec 2006
- Research & Ideas
The Money Connection—Understanding VC Networks
of geographic space in establishing networks." The Vital Network Venture capital shares some of the same qualities as the life sciences industry in terms of the crucial role played by networks, Stuart says. "Networks are... View Details
- 02 Aug 2004
- What Do You Think?
For Greater Transparency, Is Section 404 an Effective Response?
as well. Transparency is defined by Don Tapscott and David Ticoll in their book, The Naked Corporation, as "accessibility of information to stakeholders of institutions, regarding matters that affect their interests." The U.S.... View Details
Keywords: by James Heskett
- 26 Aug 2024
- Research & Ideas
Can AI Match Human Ingenuity in Creative Problem-Solving?
When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details
- 15 Jul 2002
- Research & Ideas
Going Green Makes Good Business Sense
food they consumed to the jobs they took. Environmental quality does behave like a luxury good.— Forest L. Reinhardt All that has changed, partly due to alarming disasters such as the Exxon Valdez oil spill in 1989 and the 1984 Union... View Details
Keywords: by Martha Lagace
- 01 Dec 2022
- News
Turning Point: Soul Cycle
clothing created with the understanding that women should be allowed to explore the world and themselves in it, without prejudice or limitation. Everything I do now is filtered through that lens, so it also informs the work I do in... View Details
- 22 Mar 2010
- Research & Ideas
One Strategy: Aligning Planning and Execution
Steven wrote over 1,000 pages of blogs to communicate with his team. This provided an incredible wealth of information from which to draw and synthesize what we now believe are some pretty interesting insights. The book combines a... View Details