Publications

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March 2023
Teaching Note

VideaHealth: Building the AI Factory

By: Karim R. Lakhani

Teaching Note for HBS Case No. 621-021. The case “VideaHealth: Building the AI Factory” examines the creation of dental startup VideaHealth (Videa) and the development of its artificial intelligence (AI)-led business strategy through the eyes of founder and CEO Florian... View Details

Keywords: AI and Machine Learning; Applications and Software; Business Model; Marketing Strategy; Product Development; Health Industry; Technology Industry

2019
Book

Becoming a Manager: How New Managers Master the Challenges of Leadership

By: Linda A. Hill

In your career, or anyone's, there is one transition that stands out as the most crucial—going from individual contributor to competent manager.

New managers have to learn how to lead others rather than do the work themselves, to win trust and respect, to... View Details

Keywords: Management; Leadership; Leadership Development; Management Skills; Learning

07 Nov 2023
Research & Ideas

When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'

inadvertently make employers deemphasize arguably less noisy signals of freelancers’ quality (e.g., reputation and performance variables),” write the authors. Employers on these platforms—often small business owners or individuals without... View Details

Keywords: by Scott Van Voorhis

Web

Actively Addressing Unconscious Bias in Recruiting - Recruiting

has many people focusing on what can be done—as individuals and as employers—to improve diversity, inclusion, and understanding in an organization. Below are several resources and recommendations from experts at the Harvard Business... View Details

November 2010 (Revised October 2012)
Background Note

Farmland Investing: A Technical Note

By: Ray Goldberg, Arthur I Segel, Gustavo Herrero and Andrew Terris

This note seeks to provide an overview of farmland investing, the investment thesis behind investing in agriculture, how and why investors would choose farmland, and the general risks and return characteristics of this asset class. In recent years, a growing number of... View Details

Keywords: Agribusiness; Investment; Investment Return; Risk Management; Property; Agriculture and Agribusiness Industry; Financial Services Industry; Real Estate Industry; Asia; United States; South America

Educators

January 2008
Class Lecture

Billions of Entrepreneurs: The Yin and Yang of China and India (FSS)

By: Tarun Khanna

Two emerging nations, China and India, are on the move to wards economic development. They are entering the world economy on their own terms. China's model has received greater attention. India's is a diametrically different model-yin to China's yang-with different... View Details

Keywords: Development Economics; Entrepreneurship; Growth and Development Strategy; Emerging Markets; Business and Government Relations; China; India

08 Jan 2010
News

Multinational firms, agglomeration, and global networks

19 Oct 2018
News

Lessons from Mayo Clinic’s Redesign of Stroke Care

December 2022
Article

'Just Letting You Know…': Underestimating Others' Desire for Constructive Feedback

By: Nicole Abi-Esber, Jennifer E. Abel, Juliana Schroeder and Francesca Gino

People often avoid giving feedback to others even when it would help fix a problem immediately. Indeed, in a pilot field study (N=155), only 2.6% of individuals provided feedback to survey administrators that the administrators had food or marker on their faces.... View Details

Keywords: Feedback; Helping; Prosocial Behavior; Misprediction; Relationships; Interpersonal Communication; Perspective

04 Jan 2016
Working Paper Summaries

Understanding Conformity: An Experimental Investigation

Keywords: by B. Douglas Bernheim & Christine Exley

08 Sep 2015
Working Paper Summaries

Blinded by Experience: Prior Experience, Negative News and Belief Updating

Keywords: by Bradley R. Staats, KC Diwas & Francesca Gino

2022
Working Paper

Motivated Errors

By: Christine L Exley and Judd B. Kessler

In three sets of experiments involving 5,432 subjects, we show that agents make more errors when doing so allows them to justify selfish behavior. We show that errors relating to addition arise when they can help to justify selfishness but are eliminated when selfish... View Details

Keywords: Information; Behavior; Motivation and Incentives; Philanthropy and Charitable Giving

SSRN

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September 2009
Article

Hidden Roadblocks in Cross-Border Talks

By: James K. Sebenius

While most analysts and dealmakers are aware of "cultural" differences in negotiations that cross national borders--different protocol and process expectations, differences in the role of the individual versus the group, differences in attitudes toward risk and time,... View Details

Keywords: Cross-Cultural and Cross-Border Issues; Negotiation Tactics; Risk Management; Time Management; Strategy; Governance; Performance Expectations; Attitudes; Culture; Decision Making