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  • Research Summary

Strategic Human Capital

My research focuses on the links between managerial background, job attributes, organizational/firm characteristics, and firm performance. Broadly speaking, I am interested in how a manager's skills, knowledge, connections, experiences, and other attributes... View Details

  • April 2008 (Revised August 2008)
  • Supplement

Leading Citigroup (B)

By: Lynn S. Paine, Carin-Isabel Knoop and Aldo Sesia
The (B) case describes the actions taken by Citigroup CEO Chuck Prince and his management team to right the company in the wake of the controversies and alleged misdeeds described in the (A) case. View Details
Keywords: Crime and Corruption; Ethics; Corporate Governance; Governance Controls; Leadership; Management Teams; Organizational Culture
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Paine, Lynn S., Carin-Isabel Knoop, and Aldo Sesia. "Leading Citigroup (B)." Harvard Business School Supplement 308-002, April 2008. (Revised August 2008.)
  • August 2024
  • Case

Circle: Reinventing the Future of Money

By: Shikhar Ghosh and Shweta Bagai
In early 2024, Circle Internet Financial's leadership team gathered to discuss the company's strategic path as it prepared for an IPO. Founded in 2013 by Jeremy Allaire, Circle had emerged as a pioneer in digital finance through its USD Coin (USDC), a regulated... View Details
Keywords: Currency; Governance Compliance; Initial Public Offering; Competition; Financial Services Industry
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Ghosh, Shikhar, and Shweta Bagai. "Circle: Reinventing the Future of Money." Harvard Business School Case 825-067, August 2024.

    Bharat N. Anand

    Bharat N. Anand is the Vice Provost for Advances in Learning at Harvard University, and the Henry R. Byers Professor of Business Administration at Harvard Business School.

    Professor Anand is an expert in digital strategy, media and... View Details

    Keywords: broadcasting; entertainment; information; media; motion pictures; music; publishing industry; sports; television

      Suraj Srinivasan

      Suraj Srinivasan is the Philip J. Stomberg Professor of Business Administration, a member of the Accounting and Management faculty unit, and chair of the View Details

      Keywords: accounting industry; financial services
      • Program

      Developing Yourself as a Leader—Virtual

      Summary As high-performing emerging leaders develop their leadership style, it is imperative to have the skillset and knowledge to gain influence and increase impact across an organization. This virtual program will arm you with a number... View Details
      • 08 Jul 2025
      • Blog Post

      In-Office, Remote, or Hybrid: Strategies for Success

      routines, and communication. The HBS Career & Professional Development (CPD) office shares practical tips to help you and your team thrive. When you’re ready to hire MBA talent with the skills to lead in any environment, explore our... View Details
      • March 2021 (Revised August 2024)
      • Case

      Hotwire.com: Navigating Through Turbulence

      By: Jeffrey F. Rayport, Manny de Zarraga and Eric Levine
      On September 10, 2001, after speaking at an industry conference at New York’s World Trade Center, Hotwire co-founder Spencer Rascoff boarded a flight from Newark to San Francisco. After returning home, Rascoff awoke the next morning to a phone call informing him that... View Details
      Keywords: September 11; Corporate Entrepreneurship; Business Growth and Maturation; Disruption; Decisions; Job Cuts and Outsourcing; Growth Management; Digital Platforms; Problems and Challenges; Risk and Uncertainty; Expansion; Internet and the Web; Leading Change; Leadership Style; Air Transportation Industry; Tourism Industry; San Francisco
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      Rayport, Jeffrey F., Manny de Zarraga, and Eric Levine. "Hotwire.com: Navigating Through Turbulence." Harvard Business School Case 821-084, March 2021. (Revised August 2024.)
      • 11 Mar 2020
      • News

      Q&A: Digital Transformation Leads to Improved Valuations, Performance

      • 19 Aug 2021
      • News

      Harvard’s Neeley on Mistakes Bosses Will Make Returning to Offices

      • April 1994 (Revised May 1995)
      • Case

      Laura Ashley (A): A New CEO Takes Charge

      By: Richard L. Nolan
      In a turnaround situation, a new CEO must take actions in the short term to gain control and exercise executive leadership and lay groundwork to formulate a long-term strategy to rebuild a viable business. View Details
      Keywords: Organizational Change and Adaptation; Change Management; Management Teams; Business Strategy; Consumer Products Industry; Apparel and Accessories Industry
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      Nolan, Richard L. "Laura Ashley (A): A New CEO Takes Charge." Harvard Business School Case 194-142, April 1994. (Revised May 1995.)

        Louis E. Caldera

        Louis Caldera is a Senior Lecturer of Business Administration at Harvard Business School. He teaches Leadership and Corporate Accountability, a required first-year course in the MBA program. He has previously taught law school courses on corporate... View Details

        • 18 Jun 2014
        • Research & Ideas

        Book Excerpt: ‘Collective Genius’

        However, they have been most often studied separately. Because our focus was on leadership in action, we were able to observe how these three interrelated organizational skills work in concert as leaders and their groups undertake to... View Details
        Keywords: by Linda Hill; Entertainment & Recreation
        • 05 Nov 2019
        • News

        The problem isn’t that women lack confidence — it’s that men have too much of it

        • 26 Jan 2016
        • First Look

        January 26, 2016

        variation in the degree of horizontal diversity, vertical (or hierarchical) diversity, and external (or client) diversity within each team. We find that ethnic diversity among teammates decreases team... View Details
        Keywords: Sean Silverthorne
        • 09 May 2021
        • News

        Ep. 970: Hubert Joly Interview with Michael Covel on Trend Following Radio

        • April 2009 (Revised May 2009)
        • Case

        Oprah Winfrey

        By: Nancy F. Koehn, Erica Helms, Katherine Miller and Rachel Wilcox
        The case explores the entrepreneurial journey of Oprah Winfrey, examining how she built an audience for one of the most successful television shows in history; how she created the company, Harpo Productions, that produces that show as well as other media offerings; how... View Details
        Keywords: Business Model; Entrepreneurship; Leadership; Corporate Social Responsibility and Impact; Mission and Purpose; Personal Development and Career; Strategy; Media and Broadcasting Industry; United States
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        Koehn, Nancy F., Erica Helms, Katherine Miller, and Rachel Wilcox. "Oprah Winfrey." Harvard Business School Case 809-068, April 2009. (Revised May 2009.)
        • March 2002 (Revised August 2006)
        • Case

        September 11th Fund, The: The Creation

        By: Jane Wei-Skillern
        Describes the entrepreneurial process through which the September 11th Fund was created, developed, and operated, focusing primarily on the furst seven weeks of the fund. This case details the genesis of the fund as a partnership between the United Way of New York City... View Details
        Keywords: Leadership; Partners and Partnerships; Social Entrepreneurship; Philanthropy and Charitable Giving
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        Wei-Skillern, Jane. "September 11th Fund, The: The Creation." Harvard Business School Case 302-083, March 2002. (Revised August 2006.)
        • 31 Jan 2018
        • Blog Post

        Tiffany Nida’s Amazon Journey: “I Continue to Grow Because They Keep Giving Me Responsibility.”

        year-and-a-half, Tiffany was rotated into a new role within a product management team in Amazon Home Services. This time around, there was no formal training, but, Tiffany says, “I created opportunities for myself through View Details
        Keywords: Technology
        • 03 Jan 2018
        • What Do You Think?

        In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?

        SUMMING UP Would More Women in Leadership Help Mitigate #MeToo Concerns? If a good case study is one that splits a class down the middle on an important issue while surfacing creative responses, this month's column on how best to... View Details
        Keywords: by James Heskett
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