Publications

January 2002 (Revised June 2002)
Background Note

A Note on Building and Leading Your Senior Team

By: Linda A. Hill and Maria Farkas

As performance demands intensify in fast-moving global markets, more executives are coming to rely on senior teams for strategic and operational assistance. Team building with powerful senior executives presents special challenges, including competition for their boss'... View Details

Keywords: Talent and Talent Management; Globalized Markets and Industries; Selection and Staffing; Leadership; Management Teams; Operations; Organizational Culture; Rank and Position; Strategy

2012
Book

Indispensable: When Leaders Really Matter

By: Gautam Mukunda

Will your next leader be insignificant—or indispensable? The importance of leadership and the impact of individual leaders has long been the subject of debate. Are they made by history, or do they make it? In Indispensable, Harvard Business School professor Gautam... View Details

Keywords: Leadership; Decision Making; Outcome or Result; Power and Influence

05 Nov 2007
What Do You Think?

Why Is Succession So Badly Managed?

themselves with leadership talent inside the firm? Is the board insuring that the CEO is building a cadre of insiders ready to assume positions of leadership when needed? Has the board encouraged the... View Details

Keywords: Re: James L. Heskett

January 31, 2019
Article

The Backlash to Larry Fink's Letter Shows How Far Business Has to Go on Social Responsibility

By: Mark R. Kramer

Larry Fink, CEO of BlackRock, the world’s largest investor with $6 trillion under management, evoked heated controversy with his remarks last week that his company would change its hiring and potentially its compensation structure to advance diversity and ensure that... View Details

Keywords: Diversity; Corporate Social Responsibility and Impact; Mission and Purpose

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12 May 2011
Research & Ideas

The Difficult Transition from For-Profit to Nonprofit Boards

Both organizations can grow, transform, merge, or die. Success is not guaranteed for either type of organization, but requires sustained work. In both cases, cash is king. This for-profit focus is critical for a nonprofit board. In both settings, good management and... View Details

Keywords: by Sean Silverthorne

September 2023 (Revised July 2024)
Case

Going Mobile-First? The Digital Transformation of Davivienda Bank in Colombia

By: Jorge Tamayo and Jenyfeer Martinez Buitrago

Set in 2017, this case describes the digital transformation strategy of Davivienda—a leading player in Colombia’s commercial banking and one of the companies belonging to Grupo Bolívar, a major Colombian financial conglomerate. The case also describes the pioneer role... View Details

Keywords: Change Management; Transformation; Decision Choices and Conditions; Information Technology; Digital Strategy; Digital Transformation; Internet and the Web; Mobile and Wireless Technology; Innovation and Management; Innovation Strategy; Growth and Development Strategy; Business Strategy; Banking Industry; Latin America; Central America; South America; Colombia

July 2004 (Revised August 2004)
Case

On Becoming a Board Member

By: Jay W. Lorsch and Ashley Robertson

A Hispanic executive is considering whether to join the board of directors of a company and receives advice from several more experienced directors. Teaching Purpose: To focus on the issues related to joining a board of directors. View Details

Keywords: Management; Leadership; Ethnicity; Governing and Advisory Boards

2010 - 2010
Conference Presentation

Teams at the Top: Revisiting the Structure and Effects of Strategic Work in Top Management

By: James R. Dillon

This paper examines the usage and effects of small work groups by top management in the course of guiding an organization's strategy process. Reviewing evidence from research literatures on strategy process, strategic leadership, and small groups, I propose that a... View Details

Keywords: Management Teams; Strategy; Leadership; Practice; Management Analysis, Tools, and Techniques

03 Jan 2013
News

How leaders kill meaning at work

06 Oct 2023
Book

Yes, You Can Radically Change Your Organization in One Week

solve difficult problems. Denouncing Mark Zuckerberg’s informal Facebook motto, “move fast and break things,” partners Frei and Morriss combine their decades of consulting experience—Frei as the UPS Foundation Professor of Service Management at Harvard Business School,... View Details

Keywords: by Kristen Senz

Program

Leading Global Businesses

Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe Build relationships with a diverse group of peers who can provide wide-ranging insights into your... View Details

Web

Live from Klarman Hall - Alumni

into our lives, as well as the lives of those we love. Video Recording Right Kind of Wrong: The Science of Failing Well 11:45 a.m.–1:00 p.m. ET Speaker: Amy Edmondson , Novartis Professor of Leadership and Management As the push to... View Details

Program

Preparing to Be a Corporate Director

C-level executives who are board-facing (e.g., CEO, CFO, CHRO, CSO) and seek to strengthen their leadership capabilities Partners from audit or consulting firms Partners and View Details

02 Mar 2010
First Look

First Look: March 2

challenges facing managers. The experience of Sweden-based industrial group Cardo, which built its executive management program from scratch, shows how organizations can unleash the leadership capabilities... View Details

Keywords: Martha Lagace

August 2010 (Revised August 2011)
Supplement

Erik Peterson at Biometra (D)

By: John J. Gabarro, Thomas J. DeLong and Jevan Soo

Implicitly raises the question of what Peterson should do to extricate himself from his difficulties. Should he resign, go directly to his division's executive vice-president to seek relief, or attempt to clarify the situation within the company? A redisguised and... View Details

Keywords: Employee Relationship Management; Resignation and Termination; Leadership; Management; Product Launch; Problems and Challenges