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      • Faculty Publications  (1,043)

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      • 2000
      • Working Paper

      Social Enterprise Series No. 15: Private-Public Partnerships

      By: James E. Austin
      Citation
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      Austin, James E. "Social Enterprise Series No. 15: Private-Public Partnerships." Harvard Business School Working Paper, No. 00-072, April 2000.
      • March 2000 (Revised February 2005)
      • Case

      Hewlett Packard--Computer Systems Organization: Selling to Enterprise Customers

      By: Das Narayandas and Robert C. Dudley
      In late 1996, Manuel Diaz, head of Worldwide Sales for Hewlett-Packard's (HP) Computer Systems Organization (CSO), is reviewing the results of an audit of HP's enterprise customer management approach with the objective of identifying market and organizational... View Details
      Keywords: Accounting Audits; Transformation; Customer Relationship Management; Cost vs Benefits; Marketing Strategy; Sales; Computer Industry
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      Narayandas, Das, and Robert C. Dudley. "Hewlett Packard--Computer Systems Organization: Selling to Enterprise Customers." Harvard Business School Case 500-064, March 2000. (Revised February 2005.)
      • March 2000
      • Case

      iXL, Inc. (B): Tessera Enterprise Systems

      By: Rosabeth M. Kanter and Michelle Heskett
      Keywords: Information Technology Industry
      Citation
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      Kanter, Rosabeth M., and Michelle Heskett. "iXL, Inc. (B): Tessera Enterprise Systems." Harvard Business School Case 300-115, March 2000.
      • March 2000
      • Article

      New Directions in Nonprofit Strategy

      By: Allen Grossman, V. Kasturi Rangan and Elaine Backman
      Keywords: Nonprofit Organizations; Strategy
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      Grossman, Allen, V. Kasturi Rangan, and Elaine Backman. "New Directions in Nonprofit Strategy." Supplement. Nonprofit and Voluntary Sector Quarterly 29, no. 1 (March 2000).
      • March 2000
      • Article

      Strategic Alliances between Nonprofits and Businesses

      By: James E. Austin
      Keywords: Strategy; Alliances; Nonprofit Organizations; Business Ventures
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      Austin, James E. "Strategic Alliances between Nonprofits and Businesses." Nonprofit and Voluntary Sector Quarterly 29, no. 1 (March 2000): 69–97.
      • March 2000
      • Article

      Strategic Collaboration between Nonprofits and Businesses

      By: J. E. Austin
      Keywords: Nonprofit Organizations; Strategy; Business Ventures
      Citation
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      Austin, J. E. "Strategic Collaboration between Nonprofits and Businesses." Nonprofit and Voluntary Sector Quarterly 29, no. 1 (March 2000): 69–97.
      • 2000
      • Book

      The Collaboration Challenge: How Nonprofits and Business Succeed through Strategic Alliances

      By: J. E. Austin
      Keywords: Alliances; Business Ventures; Nonprofit Organizations
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      Austin, J. E. The Collaboration Challenge: How Nonprofits and Business Succeed through Strategic Alliances. San Francisco, CA: Jossey-Bass, 2000.
      • Article

      Government, Business, and Academia: Origins of Raymond Vernon's Understanding of Multinational Enterprise

      By: Louis T Wells Jr
      Keywords: Government and Politics; Business Ventures; Education; Global Range
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      Wells, Louis T., Jr. "Government, Business, and Academia: Origins of Raymond Vernon's Understanding of Multinational Enterprise." Journal of International Management 6, no. 4 (Winter 2000): 279–295.
      • December 1999
      • Case

      Sun Microsystems, Inc. (A): An Enterprise of Change

      By: Rosabeth M. Kanter and Jane Roessner
      In 1999, Sun Microsystems, Inc., was claiming a leadership position in the burgeoning world of e-commerce and networking computers. Its goal: "to dot-com the world." What was it about Sun's culture that made it so conducive to innovation and entrepreneurship? And how... View Details
      Keywords: Business Ventures; Leading Change; Innovation Leadership; Information Infrastructure; Corporate Entrepreneurship; Business Growth and Maturation; Growth and Development Strategy; Global Strategy; Experience and Expertise; Technology Industry; Computer Industry
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      Kanter, Rosabeth M., and Jane Roessner. "Sun Microsystems, Inc. (A): An Enterprise of Change." Harvard Business School Case 300-074, December 1999.
      • December 1999
      • Case

      Sun Microsystems, Inc. (A4): Sun Peak: Helen Yang and Mark Walden on "Running Sun on Sun"

      By: Rosabeth M. Kanter and Jane Roessner
      SunPeak was the largest project Sun Microsystems, Inc. had ever undertaken: shifting Sun's entire business transaction system from a mainframe-based enterprise resource planning (ERP) system to a Sun-based system. Making the shift would be complicated and financially... View Details
      Keywords: Projects; Transformation; Organizational Structure; Business Strategy; Complexity; Risk and Uncertainty; Success; Information Technology; Internet and the Web; Technology Industry; Computer Industry
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      Kanter, Rosabeth M., and Jane Roessner. Sun Microsystems, Inc. (A4): Sun Peak: Helen Yang and Mark Walden on "Running Sun on Sun". Harvard Business School Case 300-078, December 1999.
      • December 1999
      • Case

      Sun Microsystems, Inc. (A6): Enterprise 250: Mark Canepa on the Newcomer as Change Agent

      By: Rosabeth M. Kanter and Jane Roessner
      Coming to Sun Microsystems after 20 years with Hewlett-Packard (HP), Mark Canepa brought a highly organized leadership style more characteristic of HP than Sun. His goal was to use the development of a new workstation product to build a disciplined, process-oriented,... View Details
      Keywords: Management Practices and Processes; Organizational Change and Adaptation; Organizational Structure; Cost Management; Leadership Style; Product Development; Technology Industry; Computer Industry
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      Kanter, Rosabeth M., and Jane Roessner. "Sun Microsystems, Inc. (A6): Enterprise 250: Mark Canepa on the Newcomer as Change Agent." Harvard Business School Case 300-080, December 1999.
      • November 1999 (Revised July 2001)
      • Case

      New Profit Inc.: Governing the Nonprofit Enterprise

      By: Robert S. Kaplan
      New Profit, Inc. (NPI) is an innovative venture philanthropy fund. Founded by social entrepreneur Venessa Kirsch, NPI intends to raise large donations from individuals who wish to invest in nonprofit enterprises that could have a significant social impact and the... View Details
      Keywords: Balanced Scorecard; Nonprofit Organizations; Venture Capital; Social Entrepreneurship; Corporate Governance; Performance Evaluation; Financial Statements; Philanthropy and Charitable Giving; Service Industry
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      Kaplan, Robert S. "New Profit Inc.: Governing the Nonprofit Enterprise." Harvard Business School Case 100-052, November 1999. (Revised July 2001.)
      • November 1999 (Revised January 2000)
      • Case

      Mexican Foundation for Rural Development

      By: James E. Austin and Gerardo Lozano
      The Mexican Foundation for Rural Development (MFRD) is a nonprofit network of 32 rural development centers servicing low-income farm families. Management plans to expand its operation dramatically, forming 10,000 rural cooperatives in ten years. It faces major issues... View Details
      Keywords: Growth and Development Strategy; Operations; Cooperative Ownership; Nonprofit Organizations; Society; Strategy; Mexico
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      Austin, James E., and Gerardo Lozano. "Mexican Foundation for Rural Development." Harvard Business School Case 300-082, November 1999. (Revised January 2000.)
      • November–December 1999
      • Article

      Working on Nonprofit Boards: Don't Assume the Shoe Fits

      By: F. Warren McFarlan
      Keywords: Nonprofit Organizations; Governance
      Citation
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      McFarlan, F. Warren. "Working on Nonprofit Boards: Don't Assume the Shoe Fits." Harvard Business Review 77, no. 6 (November–December 1999).
      • October 1999 (Revised October 2000)
      • Case

      Women's World Banking: Catalytic Change Through Networks

      By: James E. Austin and Susan Hamerling
      Describes the evolution of Women's World Banking, an international microfinance nonprofit promoting financial access for poor women. Explores the organization's development of different types of networks to achieve its mission. View Details
      Keywords: Mission and Purpose; History; Networks; Microfinance; Nonprofit Organizations; Gender; Growth and Development Strategy
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      Austin, James E., and Susan Hamerling. "Women's World Banking: Catalytic Change Through Networks." Harvard Business School Case 300-050, October 1999. (Revised October 2000.)
      • September 1999 (Revised November 1999)
      • Case

      Explore, Inc.

      By: Allen S. Grossman, James E. Austin, Myra M. Hart and Sharon Peyus
      Documents the creation of a national before and after-school day care program aimed at bridging the gap between school and parents' work schedules. This high-growth, for-profit social enterprise organization operated in what was historically the domain of nonprofit or... View Details
      Keywords: Microeconomics; Growth and Development; Order Taking and Fulfillment; Mission and Purpose; Performance Expectations; Quality; Social Enterprise; Travel Industry
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      Grossman, Allen S., James E. Austin, Myra M. Hart, and Sharon Peyus. "Explore, Inc." Harvard Business School Case 300-011, September 1999. (Revised November 1999.)
      • September 1999
      • Case

      Project Dreamcast: Serious Play at Sega Enterprises Ltd. (A)

      By: Stefan H. Thomke and Andrew Robertson
      Focuses on the ongoing competitive battles in the global home video game market that is estimated to exceed $15 billion by 1999 in the United States and Japan alone. Describes how Sega Enterprises has redesigned its development processes to create a revolutionary... View Details
      Keywords: Games, Gaming, and Gambling; Competitive Strategy; Technological Innovation; Growth and Development Strategy; Partners and Partnerships; Product Development; Business Growth and Maturation; Market Entry and Exit; Sales; Entertainment and Recreation Industry; Computer Industry
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      Thomke, Stefan H., and Andrew Robertson. "Project Dreamcast: Serious Play at Sega Enterprises Ltd. (A)." Harvard Business School Case 600-028, September 1999.
      • September 1999
      • Case

      Project Dreamcast: Serious Play at Sega Enterprises Ltd. (B)

      By: Stefan H. Thomke and Andrew Robertson
      Supplements the (A) case. View Details
      Keywords: Entertainment and Recreation Industry; Computer Industry
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      Thomke, Stefan H., and Andrew Robertson. "Project Dreamcast: Serious Play at Sega Enterprises Ltd. (B)." Harvard Business School Case 600-029, September 1999.
      • 1999
      • Chapter

      Can Public Trust in Nonprofits and Governments Be Restored?

      By: R. E. Herzlinger
      Keywords: Trust; Nonprofit Organizations; Government and Politics
      Citation
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      Herzlinger, R. E. "Can Public Trust in Nonprofits and Governments Be Restored?" In Harvard Business Review on Nonprofits. Boston, MA: Harvard Business School Press, 1999.
      • 1999
      • Chapter

      Effective Oversight: A Guide for Nonprofit Directors?

      By: R. E. Herzlinger
      Keywords: Nonprofit Organizations; Management Skills; Management Practices and Processes
      Citation
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      Herzlinger, R. E. "Effective Oversight: A Guide for Nonprofit Directors?" In Harvard Business Review on Nonprofits, 27–52. Boston, MA: Harvard Business School Press, 1999.
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