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- All HBS Web
(4,815)
- Faculty Publications (1,043)
- March 2000 (Revised February 2005)
- Case
Hewlett Packard--Computer Systems Organization: Selling to Enterprise Customers
By: Das Narayandas and Robert C. Dudley
In late 1996, Manuel Diaz, head of Worldwide Sales for Hewlett-Packard's (HP) Computer Systems Organization (CSO), is reviewing the results of an audit of HP's enterprise customer management approach with the objective of identifying market and organizational... View Details
Keywords: Accounting Audits; Transformation; Customer Relationship Management; Cost vs Benefits; Marketing Strategy; Sales; Computer Industry
Narayandas, Das, and Robert C. Dudley. "Hewlett Packard--Computer Systems Organization: Selling to Enterprise Customers." Harvard Business School Case 500-064, March 2000. (Revised February 2005.)
- March 2000
- Case
iXL, Inc. (B): Tessera Enterprise Systems
By: Rosabeth M. Kanter and Michelle Heskett
Keywords: Information Technology Industry
Kanter, Rosabeth M., and Michelle Heskett. "iXL, Inc. (B): Tessera Enterprise Systems." Harvard Business School Case 300-115, March 2000.
- March 2000
- Article
New Directions in Nonprofit Strategy
By: Allen Grossman, V. Kasturi Rangan and Elaine Backman
Grossman, Allen, V. Kasturi Rangan, and Elaine Backman. "New Directions in Nonprofit Strategy." Supplement. Nonprofit and Voluntary Sector Quarterly 29, no. 1 (March 2000).
- March 2000
- Article
Strategic Alliances between Nonprofits and Businesses
By: James E. Austin
Austin, James E. "Strategic Alliances between Nonprofits and Businesses." Nonprofit and Voluntary Sector Quarterly 29, no. 1 (March 2000): 69–97.
- March 2000
- Article
Strategic Collaboration between Nonprofits and Businesses
By: J. E. Austin
Austin, J. E. "Strategic Collaboration between Nonprofits and Businesses." Nonprofit and Voluntary Sector Quarterly 29, no. 1 (March 2000): 69–97.
- 2000
- Book
The Collaboration Challenge: How Nonprofits and Business Succeed through Strategic Alliances
By: J. E. Austin
Austin, J. E. The Collaboration Challenge: How Nonprofits and Business Succeed through Strategic Alliances. San Francisco, CA: Jossey-Bass, 2000.
- Article
Government, Business, and Academia: Origins of Raymond Vernon's Understanding of Multinational Enterprise
By: Louis T Wells Jr
Wells, Louis T., Jr. "Government, Business, and Academia: Origins of Raymond Vernon's Understanding of Multinational Enterprise." Journal of International Management 6, no. 4 (Winter 2000): 279–295.
- December 1999
- Case
Sun Microsystems, Inc. (A): An Enterprise of Change
By: Rosabeth M. Kanter and Jane Roessner
In 1999, Sun Microsystems, Inc., was claiming a leadership position in the burgeoning world of e-commerce and networking computers. Its goal: "to dot-com the world." What was it about Sun's culture that made it so conducive to innovation and entrepreneurship? And how... View Details
- December 1999
- Case
Sun Microsystems, Inc. (A4): Sun Peak: Helen Yang and Mark Walden on "Running Sun on Sun"
By: Rosabeth M. Kanter and Jane Roessner
SunPeak was the largest project Sun Microsystems, Inc. had ever undertaken: shifting Sun's entire business transaction system from a mainframe-based enterprise resource planning (ERP) system to a Sun-based system. Making the shift would be complicated and financially... View Details
- December 1999
- Case
Sun Microsystems, Inc. (A6): Enterprise 250: Mark Canepa on the Newcomer as Change Agent
By: Rosabeth M. Kanter and Jane Roessner
Coming to Sun Microsystems after 20 years with Hewlett-Packard (HP), Mark Canepa brought a highly organized leadership style more characteristic of HP than Sun. His goal was to use the development of a new workstation product to build a disciplined, process-oriented,... View Details
- November 1999 (Revised July 2001)
- Case
New Profit Inc.: Governing the Nonprofit Enterprise
By: Robert S. Kaplan
New Profit, Inc. (NPI) is an innovative venture philanthropy fund. Founded by social entrepreneur Venessa Kirsch, NPI intends to raise large donations from individuals who wish to invest in nonprofit enterprises that could have a significant social impact and the... View Details
Keywords: Balanced Scorecard; Nonprofit Organizations; Venture Capital; Social Entrepreneurship; Corporate Governance; Performance Evaluation; Financial Statements; Philanthropy and Charitable Giving; Service Industry
Kaplan, Robert S. "New Profit Inc.: Governing the Nonprofit Enterprise." Harvard Business School Case 100-052, November 1999. (Revised July 2001.)
- November 1999 (Revised January 2000)
- Case
Mexican Foundation for Rural Development
By: James E. Austin and Gerardo Lozano
The Mexican Foundation for Rural Development (MFRD) is a nonprofit network of 32 rural development centers servicing low-income farm families. Management plans to expand its operation dramatically, forming 10,000 rural cooperatives in ten years. It faces major issues... View Details
Keywords: Growth and Development Strategy; Operations; Cooperative Ownership; Nonprofit Organizations; Society; Strategy; Mexico
Austin, James E., and Gerardo Lozano. "Mexican Foundation for Rural Development." Harvard Business School Case 300-082, November 1999. (Revised January 2000.)
- November–December 1999
- Article
Working on Nonprofit Boards: Don't Assume the Shoe Fits
McFarlan, F. Warren. "Working on Nonprofit Boards: Don't Assume the Shoe Fits." Harvard Business Review 77, no. 6 (November–December 1999).
- October 1999 (Revised October 2000)
- Case
Women's World Banking: Catalytic Change Through Networks
By: James E. Austin and Susan Hamerling
Describes the evolution of Women's World Banking, an international microfinance nonprofit promoting financial access for poor women. Explores the organization's development of different types of networks to achieve its mission. View Details
Keywords: Mission and Purpose; History; Networks; Microfinance; Nonprofit Organizations; Gender; Growth and Development Strategy
Austin, James E., and Susan Hamerling. "Women's World Banking: Catalytic Change Through Networks." Harvard Business School Case 300-050, October 1999. (Revised October 2000.)
- September 1999 (Revised November 1999)
- Case
Explore, Inc.
Documents the creation of a national before and after-school day care program aimed at bridging the gap between school and parents' work schedules. This high-growth, for-profit social enterprise organization operated in what was historically the domain of nonprofit or... View Details
Keywords: Microeconomics; Growth and Development; Order Taking and Fulfillment; Mission and Purpose; Performance Expectations; Quality; Social Enterprise; Travel Industry
Grossman, Allen S., James E. Austin, Myra M. Hart, and Sharon Peyus. "Explore, Inc." Harvard Business School Case 300-011, September 1999. (Revised November 1999.)
- September 1999
- Case
Project Dreamcast: Serious Play at Sega Enterprises Ltd. (A)
By: Stefan H. Thomke and Andrew Robertson
Focuses on the ongoing competitive battles in the global home video game market that is estimated to exceed $15 billion by 1999 in the United States and Japan alone. Describes how Sega Enterprises has redesigned its development processes to create a revolutionary... View Details
Keywords: Games, Gaming, and Gambling; Competitive Strategy; Technological Innovation; Growth and Development Strategy; Partners and Partnerships; Product Development; Business Growth and Maturation; Market Entry and Exit; Sales; Entertainment and Recreation Industry; Computer Industry
Thomke, Stefan H., and Andrew Robertson. "Project Dreamcast: Serious Play at Sega Enterprises Ltd. (A)." Harvard Business School Case 600-028, September 1999.
- September 1999
- Case
Project Dreamcast: Serious Play at Sega Enterprises Ltd. (B)
By: Stefan H. Thomke and Andrew Robertson
Supplements the (A) case. View Details
Thomke, Stefan H., and Andrew Robertson. "Project Dreamcast: Serious Play at Sega Enterprises Ltd. (B)." Harvard Business School Case 600-029, September 1999.
- 1999
- Chapter
Can Public Trust in Nonprofits and Governments Be Restored?
By: R. E. Herzlinger
Herzlinger, R. E. "Can Public Trust in Nonprofits and Governments Be Restored?" In Harvard Business Review on Nonprofits. Boston, MA: Harvard Business School Press, 1999.
- 1999
- Chapter
Effective Oversight: A Guide for Nonprofit Directors?
By: R. E. Herzlinger
Herzlinger, R. E. "Effective Oversight: A Guide for Nonprofit Directors?" In Harvard Business Review on Nonprofits, 27–52. Boston, MA: Harvard Business School Press, 1999.