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      • Faculty Publications  (1,028)

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      • October 1999 (Revised October 2000)
      • Case

      Women's World Banking: Catalytic Change Through Networks

      By: James E. Austin and Susan Hamerling
      Describes the evolution of Women's World Banking, an international microfinance nonprofit promoting financial access for poor women. Explores the organization's development of different types of networks to achieve its mission. View Details
      Keywords: Mission and Purpose; History; Networks; Microfinance; Nonprofit Organizations; Gender; Growth and Development Strategy
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      Austin, James E., and Susan Hamerling. "Women's World Banking: Catalytic Change Through Networks." Harvard Business School Case 300-050, October 1999. (Revised October 2000.)
      • September 1999 (Revised November 1999)
      • Case

      Explore, Inc.

      By: Allen S. Grossman, James E. Austin, Myra M. Hart and Sharon Peyus
      Documents the creation of a national before and after-school day care program aimed at bridging the gap between school and parents' work schedules. This high-growth, for-profit social enterprise organization operated in what was historically the domain of nonprofit or... View Details
      Keywords: Microeconomics; Growth and Development; Order Taking and Fulfillment; Mission and Purpose; Performance Expectations; Quality; Social Enterprise; Travel Industry
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      Grossman, Allen S., James E. Austin, Myra M. Hart, and Sharon Peyus. "Explore, Inc." Harvard Business School Case 300-011, September 1999. (Revised November 1999.)
      • September 1999
      • Case

      Project Dreamcast: Serious Play at Sega Enterprises Ltd. (A)

      By: Stefan H. Thomke and Andrew Robertson
      Focuses on the ongoing competitive battles in the global home video game market that is estimated to exceed $15 billion by 1999 in the United States and Japan alone. Describes how Sega Enterprises has redesigned its development processes to create a revolutionary... View Details
      Keywords: Games, Gaming, and Gambling; Competitive Strategy; Technological Innovation; Growth and Development Strategy; Partners and Partnerships; Product Development; Business Growth and Maturation; Market Entry and Exit; Sales; Entertainment and Recreation Industry; Computer Industry
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      Thomke, Stefan H., and Andrew Robertson. "Project Dreamcast: Serious Play at Sega Enterprises Ltd. (A)." Harvard Business School Case 600-028, September 1999.
      • September 1999
      • Case

      Project Dreamcast: Serious Play at Sega Enterprises Ltd. (B)

      By: Stefan H. Thomke and Andrew Robertson
      Supplements the (A) case. View Details
      Keywords: Entertainment and Recreation Industry; Computer Industry
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      Thomke, Stefan H., and Andrew Robertson. "Project Dreamcast: Serious Play at Sega Enterprises Ltd. (B)." Harvard Business School Case 600-029, September 1999.
      • 1999
      • Chapter

      Can Public Trust in Nonprofits and Governments Be Restored?

      By: R. E. Herzlinger
      Keywords: Trust; Nonprofit Organizations; Government and Politics
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      Herzlinger, R. E. "Can Public Trust in Nonprofits and Governments Be Restored?" In Harvard Business Review on Nonprofits. Boston, MA: Harvard Business School Press, 1999.
      • 1999
      • Chapter

      Effective Oversight: A Guide for Nonprofit Directors?

      By: R. E. Herzlinger
      Keywords: Nonprofit Organizations; Management Skills; Management Practices and Processes
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      Herzlinger, R. E. "Effective Oversight: A Guide for Nonprofit Directors?" In Harvard Business Review on Nonprofits, 27–52. Boston, MA: Harvard Business School Press, 1999.
      • Article

      Change is Everyone's Job: Managing the Extended Enterprise in a Globally-Connected World

      By: R. M. Kanter
      Keywords: Change; Jobs and Positions; Management; Global Range; Business Ventures; Networks
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      Kanter, R. M. "Change is Everyone's Job: Managing the Extended Enterprise in a Globally-Connected World." Organizational Dynamics 28, no. 1 (Summer 1999). (Reprintings include The Organizational Behavior Reader, edited by Osland, Kolb, and Rubin. Englewood Cliffs, N.J.: Prentice-Hall, 2000; Annual Editions: Entrepreneurship, Guilford, Conn.: Dushkin/McGraw-Hill, 2000; Harvard-Deusto Business Review, spring 2000. (Spanish translation))
      • 1999
      • Working Paper

      Social Enterprise Series No. 12: Philanthropic Social Capital Markets Performance Driven Philanthropy

      By: Allen Grossman
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      Grossman, Allen. "Social Enterprise Series No. 12: Philanthropic Social Capital Markets Performance Driven Philanthropy." Harvard Business School Working Paper, No. 00-002, July 1999. (Presented at December 2001 Human Interaction Research Institute at 40 Conference. Monograph available from HIRI.)
      • May 1999 (Revised December 2007)
      • Case

      The Dana-Farber Cancer Institute: Development Strategy

      By: V. Kasturi Rangan and Marie Bell
      Despite revenues in excess of $93 million in 1998, world-renowned Dana-Farber Cancer Institute constantly faces an operating shortfall and looks to its highly successful development office to help cover the deficit. The development office raises money annually (with a... View Details
      Keywords: Decision Choices and Conditions; Capital; Revenue; Growth and Development Strategy; Mission and Purpose; Nonprofit Organizations
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      Rangan, V. Kasturi, and Marie Bell. "The Dana-Farber Cancer Institute: Development Strategy." Harvard Business School Case 599-104, May 1999. (Revised December 2007.)
      • Article

      Multinational Enterprises and the Prospects for Justice

      By: Debora Spar and David Yoffie
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      Spar, Debora, and David Yoffie. "Multinational Enterprises and the Prospects for Justice." Journal of International Affairs 52, no. 2 (Spring 1999): 557–581.
      • 1999
      • Chapter

      Ethics, Organizations and Business Schools

      By: L. S. Paine and Thomas R. Piper
      Keywords: Ethics; Organizations; Business Education; Non-Governmental Organizations
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      Paine, L. S., and Thomas R. Piper. "Ethics, Organizations and Business Schools." In The Intellectual Venture Capitalist: John H. McArthur and the Work of the Harvard Business School, 1980-1995, edited by T. K. McCraw and J. L. Cruikshank. Boston: Harvard Business School Press, 1999.
      • 1999
      • Working Paper

      Social Enterprise Series No.11 - Strategic Performance Measurement in Non-Profit and Governmental Organizations

      By: Robert S. Kaplan
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      Kaplan, Robert S. "Social Enterprise Series No.11 - Strategic Performance Measurement in Non-Profit and Governmental Organizations." Harvard Business School Working Paper, No. 99-103, March 1999.
      • February 1999
      • Case

      Tektronix, Inc.: Global ERP Implementation

      By: Robert D. Austin, Richard L. Nolan, George Francis Westerman III and Mark J. Cotteleer
      Reviews Tektronix's implementation of an Enterprise Resource Planning (ERP) solution in all three of its global business divisions. This case tells the story of three implementations, each with its own character and requirements. Tektronix managers needed to... View Details
      Keywords: Business Model; Transformation; Globalized Markets and Industries; Information Management; Management Skills; Management Style; Strategic Planning; Problems and Challenges; Electronics Industry
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      Austin, Robert D., Richard L. Nolan, George Francis Westerman III, and Mark J. Cotteleer. "Tektronix, Inc.: Global ERP Implementation." Harvard Business School Case 699-043, February 1999.
      • 1999
      • Working Paper

      Social Enterprise Series No. 8 - Managing Multi-Site Nonprofits

      By: Allen Grossman and V. Kasturi Rangan
      Citation
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      Grossman, Allen, and V. Kasturi Rangan. "Social Enterprise Series No. 8 - Managing Multi-Site Nonprofits." Harvard Business School Working Paper, No. 99-095, February 1999.
      • 1999
      • Working Paper

      Social Enterprise Series No.7 - Marketing's Role in Addressing the Poor as Customers

      By: V. Kasturi Rangan and Patricia Walker
      Citation
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      Rangan, V. Kasturi, and Patricia Walker. "Social Enterprise Series No.7 - Marketing's Role in Addressing the Poor as Customers." Harvard Business School Working Paper, No. 99-094, February 1999.
      • 1999
      • Book

      High Performance Nonprofit Organizations: Managing Upstream for Greater Impact

      By: William P. Ryan, Allen Grossman and Christine W. Letts
      Keywords: Performance; Nonprofit Organizations; Management
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      Ryan, William P., Allen Grossman, and Christine W. Letts. High Performance Nonprofit Organizations: Managing Upstream for Greater Impact. New York: John Wiley & Sons, 1999.
      • 1999
      • Working Paper

      Enterprise Design: A Task Structure Plus a Contract Structure - Chapter 8

      By: Carliss Y. Baldwin and Kim Clark
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      Baldwin, Carliss Y., and Kim Clark. "Enterprise Design: A Task Structure Plus a Contract Structure - Chapter 8." Harvard Business School Working Paper, No. 98-054, January 1999.
      • December 1998
      • Supplement

      An Interview with Zhang Ruimin, CEO, Haier Group, Video

      By: Lynn S. Paine and Jennifer Benqing
      Zhang Ruimin, founder and CEO of China's Haier Group, must decide whether to acquire Red Star Electric Appliance Co., an insolvent local manufacturer of washing machines. Although Haier, slated to become one of China's first global brand names, has successfully turned... View Details
      Keywords: Organizational Change and Adaptation; Organizational Culture; Acquisition; Business or Company Management; Consumer Products Industry; China
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      Paine, Lynn S., and Jennifer Benqing. "An Interview with Zhang Ruimin, CEO, Haier Group, Video." Harvard Business School Video Supplement 399-514, December 1998.
      • 1998
      • Working Paper

      Social Enterprise Series No. 6: The Collaboration Challenge: Making the Most of Strategic Alliances between Nonprofits and Corporations

      By: James E. Austin
      Citation
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      Austin, James E. "Social Enterprise Series No. 6: The Collaboration Challenge: Making the Most of Strategic Alliances between Nonprofits and Corporations." Harvard Business School Working Paper, No. 99-063, December 1998.
      • 1998
      • Chapter

      Effective Oversight: A Guide for Nonprofit Directors

      By: Regina E. Herzlinger
      Keywords: Nonprofit Organizations; Management Skills; Management Practices and Processes
      Citation
      Related
      Herzlinger, Regina E. "Effective Oversight: A Guide for Nonprofit Directors." In Fachzeitschrift fur Nonprofit Management, edited by Michael Muller and Franziska Hiltpold. Fribourg: Verbandsmanagement Institut, 1998.
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