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  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

of home buyers, investors, and regulators. Using the latest research in psychology and behavioral economics, they present a new theory of belief formation that explains why the financial crisis came as such a shock to so many people—and... View Details
Keywords: Dina Gerdeman
  • 01 Dec 2015
  • Research & Ideas

What to Do When Your Organization Has Dueling Missions

the social mission. “Hybrids have to simultaneously pursue commercial and social objectives,” says Julie Battilana, an associate professor in the Organizational Behavior unit at Harvard Business School. “The big question is, is it really... View Details
Keywords: by Carmen Nobel
  • 16 Jun 2023
  • Blog Post

Improve Decision-Making in Hiring: Common Pitfalls and How to Avoid Them

School, along with actions you can take now to make a lasting difference. What is Unconscious Bias? Unconscious or implicit bias is the term for the mental processes that cause a person to act in ways that reinforce stereotypes even when in our conscious mind we would... View Details
Keywords: All Industries
  • 17 Jul 2000
  • What Do You Think?

Where Is the Microsoft Board?

interests of shareholders alone or, those of all stakeholders, including employees and customers? Moris Simson (HBS ISMP 91) Mitel Corporation Those taking issue with these premises generally saw the company's leadership with the support... View Details
Keywords: by James Heskett
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

Patenting Behavior: Demographics or Opportunities? Authors:Pierre Azoulay, Waverly Ding, and Toby Stuart Periodical:Journal of Economic Behavior and Organization (forthcoming) Abstract We examine the individual, contextual, and... View Details
Keywords: Sean Silverthorne
  • 01 Oct 2008
  • Research & Ideas

How Much Time Should CEOs Devote to Customers?

product managers spent on average only three percent of their time in contact with end consumers. Terry Leahy, CEO of Tesco, the UK supermarket chain, spends two days a week in stores interacting with employees and customers. But how far... View Details
Keywords: by John Quelch
  • 17 Apr 2015
  • News

A Driving Force for a Sustainable World

launched her own fund in 2012 with Ecomobilité Ventures. The firm’s investments have included Ouicar, a French car-sharing business, and Ridepal, a San Francisco–based company working to redefine commuting. It provides real-time, shared bus services for workers whose... View Details
Keywords: Jill Radsken; Funds, Trusts, and Other Financial Vehicles; Finance; Transit and Ground Passenger Transportation; Transportation
  • 23 Aug 2016
  • First Look

August 23, 2016

D. KC, and F. Gino Abstract—Many models in operations management involve dynamic decision making that assumes optimal updating in response to information revelation. However, behavioral theory suggests that rather than updating their... View Details
Keywords: Sean Silverthorne
  • 04 Feb 2021
  • Research & Ideas

Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids

Employee well-being. CEOs were concerned about their employees: their safety on the job; overall well-being; and their own task as leaders of “keeping up morale and managing people’s fears.” Having to make decisions under uncertainty... View Details
Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg
  • 13 Jun 2014
  • Op-Ed

World Cup Soccer: 770 Billion Minutes of Attention

stadiums, are borne by national and local governments. In terms of human capital costs, FIFA itself employs only 400 people, according to the organization's website. Even if each of its 209 country members employs another 50, that adds up to a total of 10,850 View Details
Keywords: by Thales Teixeira; Sports
  • Student-Profile

Talia Gillis

to employees without legal representation, highlighted how difficulties in calculating social benefits, severance packages or assessing settlement offers created significant barriers for employees, rendering many legal protections futile.... View Details
  • 25 Sep 2018
  • First Look

New Research and Ideas, September 25, 2018

Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55022 Who Should Select New Employees in Geographically Dispersed Organizations: Headquarters or the Unit Manager? Consequences of Centralizing Hiring at a Retail... View Details
Keywords: Dina Gerdeman
  • 20 Jun 2017
  • First Look

First Look at New Research and Ideas, June 20

2016 Gurgaon, India: Penguin Random House Win-Win Corporations: The Indian Way of Shaping Successful Strategies By: Shah, Shashank Abstract—Why did Ratan Tata decide to pay for all the victims of 26/11 whether injured in the Taj or anywhere else? Why did HDFC’s Aditya... View Details
Keywords: Sean Silverthorne
  • 21 Jul 2023
  • Blog Post

Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow

credit, especially for people who may be traditionally left out of capital markets.” BrightUp blends technology and behavioral science to help under-supported people become more financially healthy, delivering services to the market as an... View Details
Keywords: Nonprofit / Government
  • Web

Creating Value Through Corporate Restructuring - Course Catalog

investing (particularly in companies with debt), special situations investing, financial advisory, and general management. Educational Objectives Corporate restructuring is a common and significant event affecting not only lenders, shareholders, and View Details
  • 21 Oct 2010
  • News

Hell? Maybe Not.

part of the 25 employees of MBA Career and Professional Development. “It’s an all-hands-on-deck situation,” says Director of Employer Relations Kristen Fitzpatrick (MBA ’03). Logistics and prepping aside, the week represents a prime... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • December 2003 (Revised May 2004)
  • Case

Sears Auto Centers (A) (Abridged)

By: Lynn S. Paine
In the early 1990s Sears faced and allegations by the California Department of Consumer Affairs that the company's auto repair centers had been overbilling customers and making unnecessary repairs. Top management must evaluate the problem and come up with a plan to... View Details
Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
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  • 15 Feb 2011
  • First Look

First Look: Feb. 15

trends. Happiness Adaptation to Income and to Status in an Individual Panel Authors:Rafael Di Tella and Robert MacCulloch Publication:Journal of Economic Behavior and Organization (forthcoming) Abstract We study adaptation to income and... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2017
  • News

Better Hiring Through Brain Science

off-boarding,” says Polli. “If somebody is looking to let go of an employee, we will give them career matching and help them connect to other opportunities. It is important to have a solution that will basically work from start to finish.” The company has grown... View Details
Keywords: Dan Morrell
  • 01 Jun 2016
  • News

Feedback

undercut us. Our employees have to trust that we will deliver on our promises. We have to trust that business partners will deliver on their contracts. But I find it hard to know whom to trust, and I have proven to myself that I am bad at... View Details