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Show Results For
- All HBS Web
(2,426)
- People (4)
- News (843)
- Research (927)
- Events (54)
- Multimedia (34)
- Faculty Publications (517)
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- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
This same logic applies to other retailers, such as department stores. If you look at your data, the best customers are probably the customers who end up shopping for china or silverware—departments that some View Details
- 25 Feb 2015
- Lessons from the Classroom
Scholars and Students Unpack the Digital Business Revolution
parties," he says. However its impact may be felt, technology can no longer be shunted along to segregated departments or individuals. It has become fundamental to even the most traditional aspects of... View Details
- 31 Oct 2004
- Research & Ideas
The New CEO’s Wrong Message
called a meeting of all his top managers the next week. He reassured them that they enjoyed his full confidence and that he had no intention of undermining their authority as he had done with the View Details
- 05 Jul 2006
- Research & Ideas
Reinventing the Dowdy Savings Bond
being described is the savings bond program." Unfortunately, recent changes to the program have made it a less attractive, less accessible product for LMI families. In January 2003, for example, the Department View Details
- 01 Oct 2020
- What Do You Think?
Are CEOs the Wrong Leaders for Stakeholder Capitalism?
within a set of constraints, both direct and indirect (For example) (A) recent Labor Department proposed rule just reiterated that the duty of (ERISA retirement) plan... View Details
Keywords: by James Heskett
- 03 Dec 2015
- Op-Ed
How "New Nuclear" Power Could Save the Planet—If Regulators Would Allow It
Leaders from some 150 nations have convened in Paris this week for the COP21 conference with a singular goal: to fight the global threat of climate change. Each of them have brought to Paris their own national plan for reducing greenhouse gas emissions that drive... View Details
- 23 Dec 2002
- Research & Ideas
Setting the Stage: A Young Scholar at HBS
Department at the University of Pennsylvania. Is it a different experience to teach to MBA students? How? A: I had the opportunity to teach a course called "Creating Modern Capitalism," which is... View Details
- 19 Nov 2019
- Op-Ed
Gender Bias Complaints against Apple Card Signal a Dark Side to Fintech
bias in Goldman Sachs’s underwriting model. (Goldman developed and issued the card.) Adding fuel to the fire, Apple co-founder Steve Wozniak shared that the same thing had happened to him and his wife. Officials from the New York View Details
- 10 Sep 2014
- Research & Ideas
Become a Value Creator
value claimers, and this all-for-me attitude becomes apparent in a variety of ways. For example, during internal corporate budget disputes, some executives focus only on their own needs without considering the requirements View Details
Keywords: by Dina Gerdeman
- 06 May 2002
- What Do You Think?
What’s Driving the “New Marketing?”
department and focused on the "interruption" of customer buying behaviors, the need to acquire new customers, immediate transactions, and the treatment of marketing... View Details
Keywords: by James Heskett
- 03 May 2004
- Research & Ideas
Business History around the World
While many history departments of American universities prefer to keep business as a separate discipline, HBS entrepreneurship professor Geoffrey Jones encourages the examination View Details
Keywords: by Cynthia Churchwell
- 26 Jul 2004
- Research & Ideas
A Better Way to Negotiate: Backward
negotiations with a potential acquirer's CEO. Instead, we researched who the CEO would turn to regarding acquisitions. Of course, his CFO would be pivotal. Continuing to map backward, we turned up an analyst in the finance View Details
Keywords: by James K. Sebenius
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
into the business to the day the product departs the shipping dock. The researchers encouraged businesses to think of that order as the actual customer, and watched as they routed that person here and there... View Details
Keywords: by Sarah Jane Johnston
- 18 Jul 2005
- Research & Ideas
Time to Rethink the Corporate Tax System?
public documents. More generally, a wholesale revisiting of the rationale for departing from conformity in the reporting of book and tax income seems long overdue. Given that... View Details
Keywords: by Ann Cullen
- 13 Feb 2006
- Research & Ideas
The Hidden Market for Babies
homes. For example, more generous tax credits could substantially reduce the cost of adopting available children, and would make adoption more feasible for lower-income families. Our State Department could... View Details
- 17 Sep 2001
- Research & Ideas
Is There Help for the Big Ticket Buyer?
important buying episodes. JCR has had a significant effect on the teaching and research directions of marketing departments and on the marketing strategies of major consumer... View Details
Keywords: by Max H. Bazerman
- 23 Aug 2004
- Research & Ideas
Strategy for Small Fish
departments easily embracing the Web. In the software industry, for example, we have witnessed how the emergence of loosely coupled interfaces has enabled the majority of... View Details
Keywords: by Marco Iansiti & Roy Levien
- 24 Apr 2006
- Research & Ideas
Managing Alignment as a Process
like budgeting, should be part of the annual governance cycle. Whenever plans are changed at the enterprise or business unit level, executives likely need to realign the organization with the new direction. The alignment process, View Details
- 23 Mar 2021
- Book
Succeeding in the New Work-from-Anywhere World
When the pandemic forced employees to flee offices and work from home in droves last year, many business leaders worried that productivity might take a dive. Would remote workers be too tempted by the lures of Netflix or too distracted by... View Details
Keywords: by Michael Blanding
- 22 Dec 2016
- Op-Ed
The Small Business Administration is a Model for How to Drive Economic Growth
have consolidated small business in one place (his proposal would have put parts of the small business activities from the Departments of Agriculture, Treasury, and Commerce... View Details
Keywords: by Karen Mills