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Show Results For
- All HBS Web
(2,583)
- People (5)
- News (869)
- Research (1,058)
- Events (55)
- Multimedia (30)
- Faculty Publications (583)
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- 05 Apr 2011
- First Look
First Look: April 5
PublicationsThe Labor Illusion: How Operational Transparency Increases Perceived Value Authors:Ryan W. Buell and Michael I. Norton Publication:Management Science (forthcoming) Abstract A ubiquitous feature of even the fastest... View Details
Keywords: Sean Silverthorne
- 15 Oct 2013
- First Look
First Look: October 15
coordination. Yet some work settings operate with fluid personnel, making stable team structures with ongoing relationships infeasible. We study the adaption of team structures for fluid work settings in a hospital emergency View Details
Keywords: Sean Silverthorne
- 29 Jan 2013
- First Look
First Look: Jan. 29
"Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim Hever who holds a Ph.D. in Strategic Leadership Development. The mission of the CDC is to improve the... View Details
Keywords: Sean Silverthorne
- 20 Jul 2010
- First Look
First Look: July 20
sales began to slide. While Steinhafel believed that Target's long-term strategy and positioning were right, he pondered a set of strategic and operational challenges. Did Target have the right mix of... View Details
Keywords: Martha Lagace
- 16 Feb 2016
- First Look
February 16, 2016
new collaborative efforts with government agencies, including the Department of Commerce and the Federal Trade Commission. Both the private and public initiatives at industry rationalization challenged... View Details
Keywords: Sean Silverthorne
- 05 Sep 2012
- First Look
First Look: September 5
case:http://hbr.org/search/612080-PDF-ENG Siemens AG: Key Account Management Thomas Steenburgh, Michael Ahearne, and Elena CorsiHarvard Business School Case 512-110 The key account manager of an engineering company has to convince a View Details
Keywords: Sean Silverthorne
- 04 Nov 2014
- First Look
First Look: November 4
Aldo Musacchio Abstract—This book is the Spanish edition of our award winning paper "These Are the Good Old Days: Foreign Entry and the Mexican Banking System." NBER Working Paper Series, No. 18713, January 2013. The book... View Details
Keywords: Sean Silverthorne
- 27 Mar 2012
- First Look
First Look: March 27
literatures. Instead, regulatory decisions are indirectly shaped via third-party actors whose signals reduce uncertainty in the agency's pursuit of legitimacy. Focusing empirically on the U.S. Department... View Details
Keywords: Carmen Nobel
- 14 Feb 2012
- First Look
First Look: February 14
creating psychological safety, and overcoming defensive interpersonal dynamics that inhibit the sharing of ideas. Further, they can use practical management strategies to help organizations realize the... View Details
Keywords: Carmen Nobel
- 17 Apr 2012
- First Look
First Look: April 17
interviews of over 80 individuals from 6 service delivery units and 8 support departments that provide them with equipment and supplies, we find that a lack of... View Details
Keywords: Carmen Nobel
- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
of the R&D division, and the marketing department is a customer of manufacturing. In some accounts, employees are customers of management.... View Details
Keywords: by Robert Simons
- 17 Sep 2013
- First Look
First Look: September 17
believed their department's performance was satisfactory, but poorly trained employees in other departments caused the failures. However, only 14% of the operational failures arose from errors or training.... View Details
Keywords: Sean Silverthorne
- 10 Jan 2011
- Research & Ideas
Is Groupon Good for Retailers?
sales tax can be complicated: if a customer pays $20 to eat food that costs $35 at a restaurant's menu prices, should the customer pay sales tax on $20 or $35? (In Massachusetts, the Department of Revenue... View Details
- 06 Jun 2005
- Research & Ideas
Don’t Listen to “Yes”
a "culture of yes." Levy described the dynamics: "People will not tell the truth during meetings about how their department would react to a given proposal…. They will sit there quietly... View Details
Keywords: by Martha Lagace
- 20 Mar 2000
- Research & Ideas
No Place Like Home: America’s Housing Crisis and Its Impact on Business
for eleven years at MIT's Department of Urban Studies and Planning and was director of research at MIT's Center for Real Estate Development. "Housing in any form is... View Details
- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
The new book Retail Revolution: Will Your Brick-and-Mortar Store Survive? argues that traditional store-front retailing is at an inflection point, under tremendous pressure from ecommerce and the changing wants and needs of a new... View Details
- 21 Apr 2009
- First Look
First Look: April 21, 2009
the lowest employee satisfaction scores and highest employee turnover rate among all of the departments at EMU. Furthermore, her new unit was infamous for its culture of... View Details
Keywords: Martha Lagace
- 01 Apr 2014
- Research & Ideas
When Do Alliances Make Sense?
thousands of public documents from the Department of the Interior that detailed bid price and profits from 1954 to 1975. He reported his findings in a paper published in the... View Details
- 16 Dec 2014
- First Look
First Look: December 16
more or less effective. We develop these ideas in a multi-method study of a hospital emergency department (ED) redesign. Before the redesign, people coordinated in ad-hoc groupings, which provided... View Details
Keywords: Sean Silverthorne
- 12 Apr 2004
- Research & Ideas
Waking Up a Sleeping Company
to garner approval. I had learned from my days in the Defense Department during the Vietnam War the perils of well-rehearsed, positive presentations that avoid the essential... View Details
Keywords: by Bill George