Decision Support - Publications - Faculty & Research

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Scaling Work - Research Computing Services

two products, Parallel Computing Toolbox (PCT) and Distributed Computing Server (DCS). HBS is licensed only for use of the PCT. Supported Versions : On the HBS compute grid, the following versions of MATLAB with the Parallel Computing... View Details

June 2020
Supplement

RBC: Transforming Transformation (B)

By: Ethan Bernstein, Francesca Gino and Aldo Sesia

In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details

Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada

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2024 Reunion Presentations - Alumni

Weinstein, and the Sackler family. But we rarely think about the many people who supported their unethical or criminal behavior—business partners, employees, investors, news organizations, and others. And whether we’re aware of it or not,... View Details

18 Jul 2019
Lessons from the Classroom

The Internet of Things Needs a Business Model. Here It Is

out of the data they produce. IoT pilots can take a while to prove the value proposition, so they will need to be inexpensive for business customers to find them compelling. Solution providers will also need to provide customer support to... View Details

Keywords: by Michael Blanding; Computer

12 Oct 2017
News

Fighting Poverty One Neighborhood at a Time

usually hear about us by word of mouth or from press coverage of East Lake’s success,” Majors explains. Now a thriving community with desirable mixed-income housing, a successful charter school, and multiple educational enrichment and community View Details

Keywords: Deborah Blagg

29 Aug 2023
News

Helping Consumers Decarbonize their Purchases

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. In this episode, we’re going to be highlighting an episode of another HBS podcast: Climate Rising, which focuses on what businesses are doing, can do, and should do... View Details

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

but one of teammates supporting each other through unprecedented times. The McKinsey guide recommends that leaders strive to “rebuild a common social identity and a sense of belonging based on shared values, norms, and habits. Research... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

01 Feb 2002
News

It's academic. (Not!)

of 732. Once they clear the formidable hurdle of admission, some 89 students in the programs receive a level of backing and resources for field research that sets HBS apart, thanks in large measure to alumni generosity. "There's an enormous View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Jun 2025
News

Making Difficult Decisions: The General Manager’s Job

examining what is said, how, and by whom—and how that shapes the outcome. This second module examines how to design a process that leads to high-quality conversation: Who should be in the room? What are the rules of engagement? The third module steps back to focus on... View Details

Keywords: Jen Mcfarland Flint; Illustration by Peter Arkle; Educational Support Services; Educational Support Services

01 Nov 2012
Research & Ideas

Book Excerpt: Judgment Calls

Editor's note. Organizations are living, growing, learning things, but this depth of experience and knowledge can be difficult to tap into. The secret, according to the authors of Judgment Calls: Twelve Stories of Big Decisions and the... View Details

Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products

15 Jun 2021
News

From Das’s Desk

digitally, remotely, and effectively with our alumni. Just like a classic HBS business case, the School assessed a sudden, unanticipated challenge, sought out the opportunities in the crisis, and moved forward decisively and with no small... View Details

Keywords: Educational Support Services; Educational Support Services

31 Oct 2004
What Do You Think?

Should the Wisdom of Crowds Influence Our Thinking About Leadership?

decisions are based on the best information, information offered by your employees, customers, vendors, and investors." Ian Cook points out that "leadership is more about involving people in understanding, interpreting, and... View Details

Keywords: by James Heskett

17 Jun 2002
Research & Ideas

A Litmus Test for Entrepreneurs

declared. He believed that by winning the support of umbrella organizations that represent many municipalities, such as the U.S. Conference of Mayors, govWorks could quickly go nationwide. But it didn't work out that way. Tuzman and his... View Details

Keywords: by Walter Kuemmerle

15 Sep 2003
Lessons from the Classroom

HBS Cases: Developing the Courage to Act

Mr. Smith do?" Today, as management has become more sophisticated, with a wider array of technical theories and tools, detailed analytical questions are the norm. Students still come to class with a recommended decision and... View Details

Keywords: by David A. Garvin

08 Jun 2021
Research & Ideas

Tell Me What to Do: When Bad News Is a Big Relief

what is the right choice is so difficult. "Access to seemingly endless information online means you can find information to support the feasibility of any possible option. This may actually make decisions... View Details

Keywords: by Michael Blanding

19 Oct 2012
News

Past and Present

making decisions based on imperfect information,” he recalls, adding that it was important to keep an open mind and be willing to change one’s opinion. The kind of decision-making skills and flexibility that Sullivan learned through the... View Details

Keywords: genealogy; Data Processing, Hosting, and Related Services; Information

09 Jul 2012
Research & Ideas

The Unconscious Executive

amount of information. Studying the unconscious mind offers exciting new avenues for research, including creativity, decision making, and sleep. Research by Bos and his colleagues suggests that unconscious thought View Details

Keywords: by Martha Lagace

01 Dec 2000
News

New Economy Theme of HBS African-American Alumni Conference

said of his decision to become CEO of CarStation.com, a Web site linking car owners, repair shops, insurers, and suppliers. Mature industries with established relationships can present barriers to minority entrepreneurs, Goldsberry... View Details

Keywords: Mary Ellen Gardner; Educational Support Services; Educational Support Services

25 Jan 2013
Research & Ideas

Why a Harvard Finance Instructor Went to the Kumbh Mela

electricity, the thoughtful deployment of public-private partnerships, and the land allocation necessary to support up to 200 million pilgrims. There are extensible leadership and finance lessons for me here, and they can become Finance... View Details

Keywords: by John D. Macomber; Construction; Real Estate

22 Aug 2005
Research & Ideas

Balancing the Future Against Today’s Needs

critical decision for leaders seeking to strike the right balance between the needs of the core business and the need for growth is how they situate new growth efforts within the company. You need to make sure the teams are talking and... View Details

Keywords: by Paul Michelman

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