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Show Results For
- All HBS Web
(956)
- News (213)
- Research (597)
- Events (2)
- Multimedia (1)
- Faculty Publications (169)
- 14 Jun 2011
- First Look
First Look: June 14
initiative program, including the effect of the initiative on employee engagement and motivation and on customer satisfaction. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/111115-PDF-ENG... View Details
Keywords: Sean Silverthorne
- 10 Apr 2007
- First Look
First Look: April 10, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=507024 Lobbying Harvard Business School Note 707-471 Describes how companies engage the political and legal system and the rules and ethics associated with doing so. Focuses... View Details
Keywords: Martha Lagace
- 31 Jan 2012
- First Look
First Look: Jan. 31
literacy may slow adoption of these products. This article reports on a field experiment that offered an innovative new financial product, rainfall insurance, to 600 small-scale farmers in India. A customized financial literacy and... View Details
Keywords: Sean Silverthorne & Carmen Nobel
- 24 Sep 2020
- News
The Race for a Vaccine
was hampered by a lack of test subjects; on the investor side, there was no longer a ready customer base for a SARS vaccine. None ever came to market. In the early days of January 2020, before anyone fully understood how widespread the... View Details
- Web
2018 Symposium - Race, Gender & Equity
strategic planning, advancing institutional effectiveness, serving as liaison to Human Resources, and leading diversity-focused community engagement and campus-wide initiatives. As a member of the Vice Chancellor's leadership team, she... View Details
- 20 Mar 2012
- First Look
First Look: March 20
are two mechanisms by which this can happen: engaging the periphery may either change the information set of the core or help align incentives of multiple core actors. Engaging the periphery might be... View Details
Keywords: Sean Silverthorne
- 08 May 2012
- First Look
First Look: May 8
clinical psychologists and journal editors, divide a continuous flow of judgments into subsets. College admissions interviewers, for instance, evaluate but a handful of applicants a day. We conjectured that in such situations, individuals View Details
Keywords: Carmen Nobel
- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
site, where only their stuff appears. But we also propagate Dell's listings through to MSN auctions, so people can bid on them from within MSN. Sahlman: My sense is that many of the people who are engaged in e-commerce ventures are not... View Details
- 14 Feb 2012
- First Look
First Look: February 14
today's companies face. I show that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work that produces value for customers is carried out by teams,... View Details
Keywords: Carmen Nobel
- 07 Apr 2015
- First Look
First Look: April 7
overachievement bonuses) to keep high performers, low performers, and average performers engaged throughout the year. Managers should be careful in setting and adjusting quotas. For instance, studies show that ratcheting (raising a... View Details
Keywords: Sean Silverthorne
- 31 Aug 2010
- First Look
First Look: August 31
and mission to provide its guests and employees an enhanced brand experience. The dilemma Atlantis faced was how to integrate the new vision and mission into all the brand touch points in order to improve customer satisfaction and... View Details
Keywords: Sean Silverthorne
- 15 Apr 2008
- First Look
First Look: April 15, 2008
serve significantly diverging customer bases. Such market-type dispersion is likely to compromise the headquarters' ability to control its local managers' behavior and satisfy the divergent needs of different types of customers. In this... View Details
Keywords: Martha Lagace
- 01 Mar 2011
- First Look
First Look: March 1
channel offers potential benefits in selling to customer segments that value the convenience of online shopping, but it also raises new challenges. These include the higher likelihood of costly product returns when customers' ability to... View Details
Keywords: Sean Silverthorne
- 13 Oct 2010
- First Look
First Look: October 13, 2010
this way, maintain John Kotter and Lorne Whitehead. In Buy-In, they reveal how to win the support your idea needs to deliver valuable results. The key? Understand the generic attack strategies that naysayers and obfuscators deploy time and time again. Then View Details
Keywords: Sean Silverthorne
- 01 Mar 2010
- News
Lords of Strategy
buying from, selling to, and competing with enterprises and customers from around the world. What all four had in common was that they worked to extend the reach of markets, and hence of competition, into places that Schumpeterian... View Details
- 14 Dec 2011
- Research & Ideas
The New Measures for Improving Nonprofit Performance
today in the nonprofit sector. Back then, our clients were being asked to make significant investments in IT, so of course they asked, what's my return? As a result I got very engaged in how one collects and presents information to show... View Details
Keywords: by Julia Hanna
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
Publication:Review of Financial Studies 22, no. 10 (2009): 4129-4156 Abstract Many investors purchase their mutual funds through intermediated channels, engaging and paying brokers or financial advisors for fund selection and advice. We... View Details
Keywords: Martha Lagace
- 01 Jun 2022
- News
Empowering Entrepreneurially Minded Students
evolve in the years you’ve been teaching at HBS? Tom Eisenmann: In the past 25 years, the Entrepreneurial Management academic unit, the group in which Bill and I work, has grown to include more than 30 faculty members who are engaged in... View Details
Keywords: Jennifer Gillespie
- 01 Oct 2002
- News
View from the Top
professor Carl Kester, a member of the Class of 1977, has engaged many students in discussions about leadership. So it seemed fitting for the Bulletin to ask him to coordinate an exchange of views on the topic among a small group of the... View Details
- 06 Feb 2007
- First Look
First Look: February 6, 2007
Nayak, co-founder of the Bangalore-based start-up, Tejas Networks, is faced with two completely different opportunities to choose between: pursing a short-term, quantifiable but unprofitable contract with Tejas' biggest telco customer in... View Details
Keywords: Martha Lagace