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- All HBS Web
(3,384)
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- Research (1,042)
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- Multimedia (29)
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- 26 May 2003
- Research & Ideas
What Your Competition is Telling You
show that most indies going head-to-head with the Seattle-based giant don't just survive, they do better than ever. "Starbucks forces [independents] to stay on their toes, get creative, exploit their advantage of being more nimble," says View Details
Keywords: by David Stauffer
- January 2025
- Case
Shifting Winds: DEI in Corporate America
By: Clayton S. Rose, Maisie Wiltshire-Gordon and David Lane
In the 2020s, intense and conflicting social and political pressures challenged organizational leaders around the world. Prominent among these were powerful competing views on workplace diversity, equity, and inclusion programs (DEI) in the United States. Public... View Details
Keywords: Disruption; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Talent and Talent Management; Customer Satisfaction; Diversity; Ethics; Corporate Accountability; Employees; Retention; Recruitment; Adaptation; Programs; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; United States; Massachusetts; Maryland; Tennessee; District of Columbia
Rose, Clayton S., Maisie Wiltshire-Gordon, and David Lane. "Shifting Winds: DEI in Corporate America." Harvard Business School Case 325-017, January 2025.
- 15 Jun 2020
- Research & Ideas
A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.
providing funds for such a large contract asked Last Mile to give up its community training piece as part of the proposal. In the end, Panjabi turned down that contract, but ended up consulting on community training anyway. “It’s an... View Details
- 04 Dec 2012
- Research & Ideas
Book Excerpt: Harder Than I Thought
things. And I've heard all that schlock about how Lou Gerstner was a food company CEO when he took over and saved IBM. But I don't buy it. That was a different company, in a different situation, in a different time. IBM was in the process, then, of becoming a View Details
- 05 Nov 2007
- What Do You Think?
Why Is Succession So Badly Managed?
of the inner workings of the firm, fires the CEO but appoints an acting CEO while a talent consultant is hired to begin a search for a replacement. Given the natural bias of the search firm and the board's recent bitter experience, the... View Details
Keywords: Re: James L. Heskett
- 17 Nov 2003
- Research & Ideas
Lessons from a Nasty Trade Dispute
can win. This means hiring the proper consultants and legal advisors, particularly those who are well versed in the workings of the WTO. The last piece of advice is not really an action plan, rather an issue to recognize and keep in one's... View Details
Keywords: by Cynthia Churchwell
- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
conflicts of interest. For example, the change in the commission structure in 1974 created a whole new dynamic that influenced the role of research by investment banks. And the growing importance of consulting at public accounting firms... View Details
Keywords: by Harvard Management Update
- 16 Apr 2008
- Lessons from the Classroom
Chris Christensen: Legend of the Classroom
and an inspiration for the next generation of strategy scholars. Its direct impact on practice could be seen subsequently in the work of The Boston Consulting Group and other firms that employed what became known as the SWOT analysis... View Details
- 26 Sep 2019
- Research & Ideas
What Can the World’s Largest Refugee Camp Teach Us About the Meaning of Work?
day.” Testing the unique benefits of work By all accounts, overcrowding, extreme poverty, and the experience of forced displacement inside the camps has taken a profound toll. Doctors Without Borders has provided almost 1.4 million outpatient medical View Details
Keywords: by Danielle Kost
- 12 Dec 2022
- Research & Ideas
Buy-In from Black Patients Suffers When Drug Trials Don’t Include Them
Alaskan Native communities at the time. A key question that interested Alsan and the researchers at Stanford was whether the representativeness of the study mattered for actual prescribing and use of new medicines. The group consulted... View Details
- 24 Nov 2014
- Research & Ideas
Corrupting Silence: Companies Must Speak Up Against Bribes
get a call from a consultant who knows all about your impending bid and offers to help. The clear message is you are not going to win unless you use me." “The thing that struck me is how little information there is on corruption because... View Details
Keywords: by Michael Blanding
- 12 Jul 2020
- Research & Ideas
Solving COVID'S Mental Health Crisis
Harvard Business School. Shirley Spence is a writer, educator and former partner at Oliver Wyman, a global management consulting firm. [Image: iPhoto] Other Stories in This Series How Leaders Are Fighting Food Insecurity on Three... View Details
- 13 Feb 2017
- Research & Ideas
Paid Search Ads Pay Off for Lesser-Known Restaurants
maybe they don’t. Why don’t we collaborate on an experiment testing their impact?” That was music to Donaker’s ears. Yelp had run experiments to optimize advertisements and had consultants try to figure out the impact of ads. But in the... View Details
- 16 Sep 2015
- Research & Ideas
Can Applied Economics Save Homeless Puppies?
individualized consultations where appropriate. THWARTING THE PUPPY MILLS In addition to being thick, Roth has written that successful marketplaces must be safe, meaning that all parties feel secure enough to make decisions based on their... View Details
- 19 Feb 2013
- First Look
First Look: Feb. 19
Western Hospital (GWH) is a community hospital in Wiltshire, South West England, and one of England's largest maternity providers, responsible for delivering over 9,000 babies per year. The case discusses the efforts of Dr. Harini Narayan, View Details
Keywords: Sean Silverthorne
- 10 Nov 2011
- HBS Case
HBS Cases: Making Lincoln Center Cool Again
Alternatives To Ponder When Grossman teaches the case he points to several management options that Levy has going forward: digital expansion, international consulting expansion, a redesign of Avery Fisher Hall, and cutting operating... View Details
- 17 Nov 2015
- Lessons from the Classroom
How Activist Investors Became Respectable
investment banks, and consultancies that once shunned the practice and from the increasing influence of proxy advisory firms. But it was the many institutional investors who eventually embraced activists in their search for better returns... View Details
- 05 Dec 2006
- First Look
First Look: December 5, 2006
partners. What's more, they need to collaborate with Professional Services, the new consulting unit whose mission is to jump-start the solutions-centric approach. Whom should MacLeod hire for the top sales job, and what should he do to... View Details
Keywords: Sean Silverthorne
- 01 Aug 2005
- What Do You Think?
Is There an “Efficient Market” in CEO Compensation?
performance that raises the level of urgency to pay more to get the best. Thus, these situations force upward perturbations as well in the market value of CEOs in companies not facing such crises. The phenomenon would not be relevant if it were not for the role of... View Details
Keywords: by James Heskett
- 27 May 2009
- First Look
First Look: May 27, 2009
O'Reilly Media, Inc., 2009 No abstract is available at this time. Purchase the book: http://www.amazon.com/exec/obidos/ASIN/0596527489/benedelmanhom-20 Download the paper: http://www.hbs.edu/research/pdf/09-039.pdf Expertise Utilization in Accounting & View Details
Keywords: Martha Lagace