Publications

01 Oct 2002
News

Sam Hayes

bulls. I'm not at all surprised by the nature of the conflicts that have been revealed, nor the areas in which abuses have taken place. These minefields have long been apparent to industry participants. What I find sobering is that a... View Details

Keywords: Garry Emmons

1995
Chapter

Overcoming Obstacles to a Successful Climate Convention

By: James K. Sebenius

Keywords: Negotiation; Conflict and Resolution; Climate Change; International Relations

01 Sep 2007
News

Ali Allawi

would have been formed, and then you let Iraqis, whether for good or ill, manage this process. For the first four months after the overthrow of the regime, there was very little resistance either from disbanded army units or from the... View Details

Keywords: Roger Thompson; National Security and International Affairs; Government

01 Jun 2022
News

Eyes in the Skies

interest to customers (earthquakes, fires, conflicts at key border crossings) and to autonomously instruct the constellation to monitor them in a process known as “tipping and cueing.” The platform’s algorithms can interpret the radio... View Details

Keywords: Alexander Gelfand

January 2002
Background Note

A Note on Incentives in the NFL

By: Brian J. Hall and Jonathan Lim

This case describes compensation and incentive issues in one of the major U.S. professional sports leagues, the National Football League (NFL). It first provides some background information on the labor market for players and the salary cap and then describes incentive... View Details

Keywords: Compensation and Benefits; Labor and Management Relations; Conflict and Resolution; Motivation and Incentives; Sports; Sports Industry; United States

January 2013 (Revised August 2013)
Case

Vietnam: Sustaining the Growth of an Asian Tiger

By: Michael E. Porter and Christian H.M. Ketels

The case tracks Vietnam's economic policy choices and performance from the end of the Vietnam war to the Doi Moi economic reforms and the economic transformation that followed. Throughout this period, the country had become a darling of the international aid community.... View Details

Keywords: Conflict Management; Leadership; Policy; Transformation; Economic Growth; Developing Countries and Economies; Macroeconomics; Viet Nam

08 Jan 2008
First Look

First Look: January 8, 2008

but I Want to Watch the Comedy Now: Intrapersonal Conflict and Myopia in Online DVD Rentals Authors:Katherine L. Milkman, Todd Rogers, and Max H. Bazerman Abstract We report on a field study demonstrating systematic differences between... View Details

Keywords: Martha Lagace

01 Dec 2018
News

Combating Climate Change

problems. Supply chains will be disrupted. There will be new conflicts over water, resources, and human migration. The very physical integrity of factories and buildings will be threatened. So what can businesses do? For most firms,... View Details

12 Sep 2019
News

Skydeck Voices: Finding My Muse

Okay. I do my best thinking during yoga. It's a time when I quiet the mind, and I think a lot of other times my mind is constantly going with “How do I manage my three children, and my life, and the logistics, and the work, and the eating... View Details

01 Oct 1997
News

Theory & Practice

predictability, Stevenson writes, the management fads often invoked in response to these changes actually undermine predictability. In Do Lunch or Be Lunch, Stevenson discusses techniques for honing predictive power, making decisions, and... View Details

17 Feb 2010
First Look

First Look: Feb. 17

illustrates Hindustan Unilever Limited's conflict resolution and people development policies using a "leading from the middle" example. The story centers on the challenges faced by an HR manager at... View Details

Keywords: Martha Lagace

January 2025
Supplement

Colbún’s Angostura Dam Project (B)

By: James K. Sebenius and Nicolas Andrade

The A case describes Colbún Chile’s plans for the Angostura dam in the Bío Bío River, a hydroelectric construction venture with major challenges given the region’s history of indigenous resistance. This context was especially unfavorable given the highly contentious... View Details

Keywords: Bargaining; Dam; Stakeholder Analysis; Environmental Negotiation; Negotiation; Conflict and Resolution; Alternative Energy; Natural Environment; Environmental Sustainability; Business and Stakeholder Relations; Energy Industry; Chile

June 2008 (Revised November 2010)
Supplement

Patient Flow at Brigham and Women's Hospital (B)

By: Anita L. Tucker and Jillian Alexandra Berry

The B Case is an email from the ED Director. He clarifies where the process deviations occurred. View Details

Keywords: Change Management; Health Care and Treatment; Service Operations; Business Processes; Performance Productivity; Conflict and Resolution; Health Industry; Massachusetts

January 2006 (Revised December 2006)
Case

Wal-Mart's Business Environment

By: Felix Oberholzer-Gee

In 2004, Wal-Mart Stores, Inc. proposed to build a new supercenter in Inglewood, a low-income community near Los Angeles. The proposal was a part of Wal-Mart's strategy to bring its supercenter format to California. Introduced in the late 1980s, supercenters added a... View Details

Keywords: Goals and Objectives; Expansion; Market Entry and Exit; Corporate Strategy; Labor Unions; Conflict and Resolution; Retail Industry; Los Angeles

01 Dec 2010
News

Eight Join HBS Faculty

Management. After completing his doctorate, Serafeim accepted a teaching position at HBS, one of eight newcomers to join the faculty. Serafeim, an assistant professor in the Accounting & Management Unit, teaches the first-year course... View Details

6 PM – 8 PM EST, 04 Feb 2016

Alumnae Circles Open House: New York

Short Description test View Details

03 Mar 2003
What Do You Think?

Are Conditions Right for the Next Accounting Scandal?

the other three Big Four firms have greater conflicts of interest (i.e., representing Acme's arch competitors, etc.) than the one hired to perform due diligence on its own work. The audit committee at Acme, unwilling to entrust the due... View Details

Keywords: by James Heskett; Accounting; Financial Services

14 Jun 2011
First Look

First Look: June 14

managers publicly acknowledge the need to explore new businesses and markets, the claims of established businesses on company resources almost always come first, especially when times are hard. When top teams allow the tension between... View Details

Keywords: Sean Silverthorne

October 2000 (Revised April 2005)
Case

Z Corporation

By: Joseph B. Lassiter III, Matthew C. Lieb and Tom Clay

Tom Clay, president of Z Corp., and founder/CEO Marina Hatsopolous must decide between using a direct sales force or using a value-added reseller to begin selling the company's new 3-D printing prototype manufacturing system. View Details

Keywords: Technological Innovation; Salesforce Management; Distribution Channels; Conflict and Resolution; Technology Industry