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- All HBS Web (2,112)
- Faculty Publications (330)
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Information Technology | About
gaining unauthorized access to a computer system or database, falsely obtaining electronic services or data without payment of required charges, intentionally intercepting... View Details
- 30 Mar 2023
- Blog Post
Amager Bakke: A Look into the Future of Waste Incineration
a 10-minute drive from the city center, but it was hard to tell that we were walking within a live waste incinerator once we arrived. The entire process is highly automated, and there is even a very efficient vacuum View Details
- 22 Oct 2019
- Research & Ideas
Use Artificial Intelligence to Set Sales Targets That Motivate
consistent rate, related to the firm’s growth objectives, only works in a stable market, in a stable industry, in a stable region. “That’s a lot of ‘ifs,’” Chung says. Putting artificial intelligence to work Artificial intelligence—an... View Details
Keywords: by Michael Blanding
- Person Page
Course Development
By: Debora L. Spar
Managing International Trade and Investment
Despite the ease with which it is often conducted, doing business across borders is not the same as doing it at home. Rather, it entails a whole new set of managerial challenges: re-assessing competitive... View Details
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
dropped. Similar situations have transpired with the advent of digitized photography, use of radio frequencies for various handheld IT appliances, and the development of such products as elevators that call in to the View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
If you’ve ever tried to call an airline or almost any service business of a certain size, you’re probably familiar with the problem: After navigating a seemingly endless set of options, you’re asked by an automated message to share information, but it fails to... View Details
- 07 Apr 2009
- First Look
First Look: April 7, 2009
paper addresses these questions by analyzing the available evidence on two related claims: (1) that the current U.S. policy of deferring taxation of foreign profits represents a subsidy to American firms and... View Details
Keywords: Martha Lagace
- Web
2023 Reunion Presentations - Alumni
empowerment and hinder their entrepreneurial spirit. Professor Sandino will share insights from her research with multi-unit organizations on how to build systems that promote adaptability View Details
- 01 Dec 2023
- News
The Exchange: Help Wanted
think about the C-suite with four other positions, and the general inventory of social skills across that group. We’re getting a more nuanced and textured profile of how the senior management View Details
- Web
Social Enterprise - Faculty & Research
financial performance of corporations, the design of incentive and control systems to guide strategy execution, corporate reporting, and the role... View Details
- 07 Jul 2003
- Research & Ideas
4+2 = Sustained Business Success
services that consistently meet customers' expectations. Put decision-making authority close to the front lines so employees can react quickly to changing market conditions. Constantly strive to eliminate all forms of excess View Details
- Web
Curriculum - Business & Environment
deals with the impact of sea level rise and related concerns, highlighting costs, benefits, property rights and the complexity of decision-making. For the full listing, click... View Details
- 30 Jan 2018
- First Look
January 30, 2018
Abstract—The article discusses the notion of advertising as a profession in relation to the impact of digital analytics and data-driven marketing. Topics include the history of internet marketing, the... View Details
Keywords: Sean Silverthorne
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
of an airliner. Hundreds of hours may go into gathering and analyzing data to sort out exactly what happened and what can be learned. Compare this kind of analysis to what takes place in most organizations... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
focus, setup minimization, etc. The products and services characteristic of our modern economy are far too complex for any one person to understand how they work. It is cognitively overwhelming. Therefore,... View Details
- 15 Jun 2021
- News
Zone Defense
design a high-tech armored suit for a person when artificial intelligence could do the job with significantly less risk. “Why wouldn’t they just put in a computer to control the suit?” he wondered. “‘Good... View Details
- 01 Mar 2019
- News
The Burden Legacy
incoming MBA Class of 2004 to restore confidence in America’s free enterprise system after public trust in business had been shaken by the Enron and WorldCom scandals. And in... View Details
Keywords: Linda Kush
- 31 Mar 2009
- First Look
First Look: March 31, 2009
Shadow of a Giant (A) Harvard Business School Case 609-002 As the only significant competitor to Intel Corporation in PC microprocessors, Advanced Micro Devices faced daunting investment choices. Not only did it have to fund microprocessor View Details
Keywords: Martha Lagace
- 20 Oct 2003
- Research & Ideas
Gaps in the Historical Record: Development of the Electronics Industry
Electronic Century, 87-8). In the 1970s the System 360 all but ruled the world. The attempts of the two major U.S. companies, RCA and GE, to build a comparable family of mainframes failed, with large losses... View Details
- 10 Nov 2009
- First Look
First Look: Nov. 10
for all titles released by a sample of over 200 artists. I analyze sales dynamics from January 2005 to April 2007—a period in which the share of unbundled units jumped from roughly one-third to two-thirds of total unit sales. My modeling framework, a View Details
Keywords: Martha Lagace