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  • Web

Design Thinking Course | HBS Online

finding new ways to make their work impactful and useful for their target audience.” Cebisa Ncube Design Thinking and Innovation Participant Discover frameworks and techniques you can leverage to bring new and innovative products or... View Details
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

When our team reached out to 600 CEOs during the pandemic’s early stages to ask them about their greatest concerns, many cited communication with employees. While the right communication strategy has been... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 07 May 2024
  • Blog Post

Opportunity to Offset Travel Emissions with Carbon Credits that Meet HBS Criteria

fossil fuel pollution that disproportionately impact low-income communities and communities of color. In addition to the Scope 1 and 2 targets, the plan includes objectives to... View Details
  • 2012
  • Working Paper

Private and Public Decisions in Social Dilemmas: Evidence from Children's Behavior

Substantial research with adult populations has found that selfish impulses are less likely to be pursued when decisions are publicly observable. To the best of our knowledge, however, this behavioral regularity has not been systematically explored as potential... View Details
Keywords: Research; Age Characteristics; Behavior; Decisions; Games, Gaming, and Gambling; Announcements; Situation or Environment
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  • Web

Our Curriculum - Business History

government in the country’s economy are investigated as well. In addition, the course examines the relation between capital market innovation and economic development and surveys the long-term impact of entrepreneurship, technological... View Details
  • January 2023
  • Article

The Dark Side of Machiavellian Rhetoric: Signaling in Reward-Based Crowdfunding Performance

By: Goran Calic, Rene Arseneault and Maryam Ghasemaghaei
In this study, we explore the impact of Machiavellian rhetoric on fundraising within the increasingly important context of online crowdfunding. The “all-or-nothing” funding model used by the world’s largest crowdfunding platform, Kickstarter, may be an attractive... View Details
Keywords: Crowdfunding; Communication Strategy; Entrepreneurial Finance; Behavior
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  • 25 Aug 2022
  • News

Understanding the Digital, Data, and Design Institute at Harvard

leverages the School’s strengths and resources. It encompasses rigorous research, immersive learning, and cutting-edge practical applications that arise from cross-disciplinary partnerships within the Harvard community and with... View Details
  • Forthcoming
  • Article

Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact

By: Michelle A. Kinch and Ryan W. Buell
Prior research in social psychology has shown that when people feel anxious, they seek advice from others. However, companies that operate in high-anxiety settings (like financial services, health care, and education) are increasingly deploying self-service... View Details
Keywords: Anxiety; Self-service; Empirical Operations; Behavioral Operations; Communication Technology; Behavior; Customer Focus and Relationships; Trust; Satisfaction; Financial Services Industry
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  • 07 Mar 2022
  • Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

impact on both employees and companies, new research shows. In fact, managers who elevate others like Bradway did are more likely to hold on to valued employees, according to a study by Yuan Zou, assistant professor of business... View Details
Keywords: by Pamela Reynolds
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

marketing communications should not ignore or turn a deaf ear to the crisis, but rather make sure to recognize it and acknowledge the impact it was having on people’s lives. Consumers also warned against... View Details
Keywords: by Sean Silverthorne
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

such friction by implementing rigid policies based on the presumption that they have correctly anticipated how the pandemic will evolve. Designing and implementing any durable policy requires having a firm grasp of what the world—the “new normal”—will look like. But... View Details
Keywords: by Kristen Senz
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

he was crazy to risk his reputation on something so novel. But he told himself, “It’s not about me.” It’s about the mission and the people and communities to be served. So he took the risk and is now getting ready to scale his model,... View Details
Keywords: by Sean Silverthorne
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

submission reduces the probability of achieving top rank, it increases the community value of the submission. Code structures that are more nonconforming to commonly accepted programming conventions similarly increase the probability of... View Details
Keywords: Martha Lagace
  • 28 Jul 2020
  • Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

incorporate efforts to measure discrimination into their experimental testing to understand the impact of different design choices. Be transparent. Platforms should make their work on issues of discrimination transparent and open up lines... View Details
Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

a traditional business—the gym—into an $8 billion digital offering that pulled in more than $700 million in revenue during the last fiscal year. Foley credits the magic of today’s technology, including software, data, and communication... View Details
Keywords: by Dina Gerdeman
  • 01 Oct 2021
  • News

Fostering Diversity

as a motivation for their philanthropic support. “When we consider the impact that we personally can have on society versus the impact that HBS can have, the School wins, hands down,” says Ben. The couple... View Details
  • Blog

The Harvard Business School Faculty Summer Reader 2023

generally refers to spiritual dryness, or profound loneliness and doubt. The best social science indicates that across the globe, our communities are becoming lonelier and less fulfilled. John of the Cross teaches how to find deep meaning... View Details
  • 01 Sep 2022
  • What Do You Think?

Is It Time to Consider Lifting Tariffs on Chinese Imports?

stimulate debate about important issues in a community whose media were controlled at the time by one family with one point of view. It got me on a list prepared by an alumnus (and ignored by the person to whom he sent it, the President... View Details
Keywords: Re: James L. Heskett
  • 27 Apr 2010
  • First Look

First Look: April 27

Communities: When Locals Re-import Exported Ideas Authors:Julie Battilana, Michel Anteby, and M. Sengul Publication:Organization Studies (forthcoming) Abstract The circulation of ideas across academic communities is central to academic... View Details
Keywords: Martha Lagace
  • 09 Oct 2020
  • Blog Post

4 Things To Know About the MS/MBA Biotech

diseases with no effective treatments. From these conversations, it became abundantly clear that driving pharmaceutical impact cannot occur exclusively through classroom theory or lab experimentation. Real change in health care demands... View Details