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  • March 2010 (Revised February 2014)
  • Case

Community Health Workers in Zambia: Incentive Design and Management

By: Nava Ashraf and Natalie Kindred
This case examines the various considerations relevant to selecting and compensating workers in a context where their work involves a pro-social component. This is relevant to not only health care in Zambia, but to NGO and public sector workers who are both motivated... View Details
Keywords: Developing Countries and Economies; Training; Health Care and Treatment; Compensation and Benefits; Recruitment; Selection and Staffing; Mission and Purpose; Non-Governmental Organizations; Motivation and Incentives; Health Industry; Zambia
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  • 2007
  • Chapter

Disrupting Gender, Revising Leadership

By: D. E. Meyerson, R. Ely and Laura Wernick
In this chapter, we present a case study of men on two off-shore oil platforms—a workplace that has traditionally rewarded men for their masculine displays of bravado and their interactions centered on proving masculinity—in which such displays and interactions were... View Details
Keywords: Organizational Change and Adaptation; Safety; Leadership; Interpersonal Communication; Practice; Gender; Business Processes; Energy Industry
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  • Research Summary

Overview

I study how people collaborate with each other as they define, change, and solve problems while working on creativity and innovation projects in organizations.

Conference Proceedings:
Cromwell, J. & Gardner, H. 2017. High-stakes innovation: When... View Details
Keywords: Innovation; Innovation ＆ Entrepreneurship; Startups; Decision Choice And Uncertainty; Teams; Team Process

    Race, Work, and Leadership

    Race, Work, and Leadership is a rare and important compilation of essays that examines how race matters in people’s experience of work and leadership. What does it mean to be black in corporate America today? How are racial dynamics in organizations... View Details

      Divestment or Engagement? New Research on Innovation in the Energy Sector

      Why you should watch: A new and important NBER working paper, by Cohen, Gurun and Nguyen, takes a long hard look at innovation in the energy industry - and concludes that divestment campaigns targeted at fossil fuel companies may not just be ineffective.... View Details
      • November 2015 (Revised January 2016)
      • Teaching Note

      McDonald's Corporation: Managing a Sustainable Supply Chain—From Amazon Soya to Cage Free Eggs

      By: Michael W. Toffel
      This case provides an opportunity for students to consider how large, multinational corporations should respond when targeted by activists regarding environmental and social concerns in their supply chains. Greenpeace targeted McDonald's because its chicken supplier... View Details
      Keywords: Supply Chain; Supply Chain Management; Welfare; Agriculture and Agribusiness Industry; Food and Beverage Industry; Service Industry; Brazil; United States; United Kingdom
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      • Web

      Strategy - Faculty & Research

      competition intensified and technological shifts accelerated, the bank’s leadership faced a critical challenge: how to balance strategic agility with its commitment to employee development. As Executive Chairman and CEO of Grupo Bolívar,... View Details
      • 17 Jan 2024
      • Research & Ideas

      Are Companies Getting Away with 'Cheap Talk' on Climate Goals?

      Companies regularly set ambitious climate goals, but these plans often end up like many people’s New Year’s resolutions: unmet aspirations that quietly fizzle out. While companies often gain positive media attention by trumpeting plans for reducing greenhouse gas... View Details
      Keywords: by Tim Gray
      • 20 Nov 2018
      • First Look

      New Research and Ideas, November 20, 2018

      forthcoming Review of Financial Studies Private Equity and Financial Fragility During the Crisis By: Bernstein, Shai, Josh Lerner, and Filippo Mezzanotti Abstract—Do private equity firms contribute to financial fragility during economic crises? We find that during the... View Details
      Keywords: Dina Gerdeman
      • 2021
      • Working Paper

      Expanding the Entrepreneurial Cultural Toolkit: The Temporal Interplay of the Substantive and the Symbolic

      By: Rebecca Karp and Siobhan O'Mahony
      Much research shows how entrepreneurs leverage symbolic toolkits via storytelling and narratives to convince resource providers of their venture’s legitimacy. Although investors’ legitimacy concerns may be initially met with symbolic actions, it is unclear whether... View Details
      Keywords: Entrepreneurial Sales; Entrepreneurship And Strategy; Entrepreneurship; Technological Innovation; Customers; Acquisition
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      • Article

      An Integrated Decision-Making Approach for Improving European Air Traffic Management

      By: Yael Grushka-Cockayne, Bert De Reyck and Zeger Degraeve
      We develop a multistakeholder, multicriteria decision-making framework for Eurocontrol, the European air traffic management organization, for evaluating and selecting operational improvements to the air traffic management system. The selected set of improvements will... View Details
      Keywords: Decision Making; Framework; Operations; Performance Improvement; Government Administration; Air Transportation Industry; Europe
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      • 2007
      • Chapter

      Collaborative R&D in Management: The Practical Experience of Fenix and TruePoint in Bridging the Divide Between Scientific and Managerial Goals

      By: Michael Beer and Niclas Adler
      The gap between theory and practice has been of concern to both practitioners and academics, yet other than pleas to close the gap with more accessible writing by academics and more interest in research by practitioners few systematic efforts have been made to close... View Details
      Keywords: Transformation; Knowledge Management; Management; Goals and Objectives; Performance Effectiveness; Performance Improvement; Practice; Research and Development; Social and Collaborative Networks; Theory; Value; United States
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      • 2023
      • Working Paper

      Do Third-Party Guarantors Reassure Foot Soldiers?

      By: Natalia Garbiras-Díaz, Michael Weintraub, Leopoldo Fergusson, Juana Catalina Garcia Duque and Laia Balcells
      Since the end of the Cold War, international third parties such as the United Nations (UN) have become frequent guarantors of peace agreements. Existing studies document that third parties provide assurances that help maintain peace, yet these studies nearly... View Details
      Keywords: United Nations; Colombia; Peacemaking; Peace Process; Peace; Civil Unrest; Civil Society; Political Leadership; Policy; Civil Society or Community; Governance; Government and Politics; Economy; Economic Growth; Latin America; South America; Colombia
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      • October 2010 (Revised November 2010)
      • Case

      YES BANK: Mainstreaming Development into Indian Banking

      By: Michael Chu and Namrata Arora
      YES BANK, founded in 2003 and highly successful, has consistently been profitable meeting the Indian government's Priority Sector Lending (PSL) requirements, unlike virtually all other private sector banks, which view PSL activity as a necessary but loss-making part of... View Details
      Keywords: Development Economics; Private Equity; Microfinance; Investment; Governing and Advisory Boards; Corporate Social Responsibility and Impact; Environmental Sustainability; Expansion; Banking Industry; India
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        Flying Without a Net: Turn Fear of Change into Fuel for Success

        Confronted by omnipresent threats of job loss and change, even the brightest among us are anxious. In response, we're hunkering down, blocking ourselves from new challenges. This response hurts us and our organizations, but we fear making ourselves even more vulnerable... View Details
        • 31 Oct 2023
        • Research & Ideas

        Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

        because it leads to disconnects at two levels: Individually, it can make leaders exhibit more bias. Organizationally, it does not move leaders to confront biased HR systems and corporate cultures. What this means is that a company might communicate its View Details
        Keywords: by Katherine Hutt Scott and Barbara DeLollis
        • 14 Jun 2023
        • Op-Ed

        Every Company Should Have These Leaders—or Develop Them if They Don't

        functional-area expertise and commitment to their business unit (the vertical portion of the "T"). While the T-shaped leader concept is not new, my research over the last 15 years with the US Army—conducted with my colleagues Nicole... View Details
        Keywords: by Hise Gibson
        • 2011
        • Book

        Detour: My Unexpected, Amazing, Life Changing Journey With OnStar

        By: Chet Huber
        Detour is the story behind the launch of OnStar’s now well known blue button, as told through the eyes of its founder and CEO of over fourteen years, Chet Huber. It’s a personal narrative that describes the events that led up to General Motors’ unexpected choice... View Details
        Keywords: General Motors; OnStar; Technological Innovation; Business Startups; Transportation; Safety; Personal Development and Career; Creativity; Success; Business History; Auto Industry
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        • Web

        Key Dates - Doctoral

        will be notified by this date. Mar 14 14 Mar 2025 Deadline to Accept Offers Applicants selected for PRIMO must re-verify intention to participate and commit to the program. April 2025 Apr TBD Date TBD 2025 Harvard Summer Undergraduate... View Details
        • 14 Feb 2023
        • Research & Ideas

        When a Vacation Isn’t Enough, a Sabbatical Can Recharge Your Life—and Your Career

        that people set aside enough time to truly reap the benefits of the different stages of time off—at least six months if people are able to—and to commit as much as possible to unplugging from their day-to-day work during that time. “We... View Details
        Keywords: by Michael Blanding