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      • September 1991 (Revised January 2017)
      • Teaching Note

      Nordstrom: Dissension in the Ranks? (A) and (B)

      By: Robert Simons
      Teaching Note for Nordstrom: Dissension in the Ranks, Case A (191-002) and Case B (192-027) View Details
      Keywords: Strategy And Execution; Control Systems; Performance Goals; Incentives; Span Of Control; Span Of Accountability; Problems and Challenges; Retail Industry
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      Simons, Robert. "Nordstrom: Dissension in the Ranks? (A) and (B)." Harvard Business School Teaching Note 192-026, September 1991. (Revised January 2017.)
      • June 1991 (Revised June 1993)
      • Teaching Note

      John M. Case Co., Teaching Note

      By: Samuel L. Hayes III
      Teaching Note for (9-291-008). View Details
      Keywords: Industrial Products Industry
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      Hayes, Samuel L., III. "John M. Case Co., Teaching Note." Harvard Business School Teaching Note 291-070, June 1991. (Revised June 1993.)
      • February 1991 (Revised December 1992)
      • Teaching Note

      Smoke Wars: The Case for and Against the Cigarette Industry, Teaching Note

      By: V. Kasturi Rangan
      Keywords: Plant-Based Agribusiness; Agriculture and Agribusiness Industry
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      Rangan, V. Kasturi. "Smoke Wars: The Case for and Against the Cigarette Industry, Teaching Note." Harvard Business School Teaching Note 591-092, February 1991. (Revised December 1992.)
      • February 1990 (Revised July 1990)
      • Case

      Internal Revenue Service: Automated Collection System

      By: Nitin Nohria
      Describes how the IRS's collection operations changed from a largely manual system (COF) to an automated system (ACS). A central aspect of ACS was the electronic scheduling and maintaining of work. While with ACS the IRS accomplished significant improvements in the... View Details
      Keywords: Sovereign Finance; Revenue; Information Technology; Taxation; Change Management; Organizational Change and Adaptation; Organizational Design; Human Resources; Public Administration Industry; United States
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      Nohria, Nitin. "Internal Revenue Service: Automated Collection System." Harvard Business School Case 490-042, February 1990. (Revised July 1990.)
      • January 1990 (Revised March 1991)
      • Case

      American Red Cross Blood Services: Northeast Region

      By: Robert L. Simons
      Recounts the financial difficulties and management changes experienced by American Red Cross Blood Services: Northeast Region (NER) during the 1980s. After summarizing industry-wide changes in the collection, testing, and distribution of blood and blood products, the... View Details
      Keywords: Change Management; Budgets and Budgeting; Financial Management; Restructuring; Health; SWOT Analysis; Social Enterprise; Marketplace Matching; Management Style; Organizational Culture; Organizational Change and Adaptation; Medical Devices and Supplies Industry; Health Industry; North and Central America
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      Simons, Robert L. "American Red Cross Blood Services: Northeast Region." Harvard Business School Case 190-078, January 1990. (Revised March 1991.)
      • June 1989 (Revised May 1993)
      • Case

      Rossin Greenberg Seronick & Hill, Inc. (A)

      By: John A. Quelch
      Rossin Greenberg Seronick & Hill (RGSH), a New England advertising agency, was keen to secure the account of Microsoft Corp. The case describes the bid for the account, which included the submission of a "flier" referring to knowledge of a competitor's plans, as a... View Details
      Keywords: Ethics; Marketing; Advertising; Advertising Industry; New England
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      Quelch, John A. "Rossin Greenberg Seronick & Hill, Inc. (A)." Harvard Business School Case 589-124, June 1989. (Revised May 1993.)
      • January 1989 (Revised June 1993)
      • Case

      General Electric: Compliance Systems

      By: Robert L. Simons
      After General Electric (GE) is indicted in 1985 for defrauding the Department of Defense, Chairman John F. Welch takes dramatic steps to prevent a recurrence. This case documents the new systems and procedures that are put in place to ensure that all GE employees are... View Details
      Keywords: Policy; Contracts; Business or Company Management; Communication; Business History; Behavior; Boundaries; Management Style; Cost Management; Electronics Industry
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      Simons, Robert L. "General Electric: Compliance Systems." Harvard Business School Case 189-081, January 1989. (Revised June 1993.)
      • January 1989 (Revised April 1991)
      • Case

      General Electric: Valley Forge (A)

      By: Robert L. Simons
      A series of eight vignette cases designed to be taught in one classroom session. This case describes a potential problem in the way that General Electric has billed the government under a large defense contract. Designed to allow students to discuss what actions top... View Details
      Keywords: Government Administration; Contracts; Policy; Accounting; Management Teams; Business and Government Relations; Industrial Products Industry
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      Simons, Robert L. "General Electric: Valley Forge (A)." Harvard Business School Case 189-009, January 1989. (Revised April 1991.)
      • August 1988 (Revised September 1995)
      • Background Note

      Case Teaching at Harvard Business School: Some Advice for New Faculty

      By: Lynda M. Applegate
      Keywords: Teaching; Higher Education; Boston
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      Applegate, Lynda M. "Case Teaching at Harvard Business School: Some Advice for New Faculty." Harvard Business School Background Note 189-062, August 1988. (Revised September 1995.)
      • January 1986 (Revised March 1993)
      • Case

      Centex Telemanagement, Inc.

      By: William A. Sahlman
      Contains a description of the events surrounding the financing of Centex Telemanagement, Inc. by Sierra Ventures, a venture capital fund. The case is written from the perspective of the venture capitalists and is designed to teach students about the process of venture... View Details
      Keywords: Venture Capital
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      Sahlman, William A. "Centex Telemanagement, Inc." Harvard Business School Case 286-059, January 1986. (Revised March 1993.)
      • 1985
      • Book

      The Coming of Managerial Capitalism: Case Commentary and Teaching Technique

      By: R. S. Tedlow
      Keywords: Economic Systems; Managerial Roles
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      Tedlow, R. S. The Coming of Managerial Capitalism: Case Commentary and Teaching Technique. Homewood, IL: Richard D. Irwin, 1985.
      • August 1984 (Revised June 1985)
      • Teaching Note

      Federal Trade Commission and the Shared Monopoly Case against the Ready-to-Eat Cereal Manufacturers, Teaching Note

      By: Richard S. Tedlow
      Keywords: Monopoly; Food and Beverage Industry; United States
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      Tedlow, Richard S. "Federal Trade Commission and the Shared Monopoly Case against the Ready-to-Eat Cereal Manufacturers, Teaching Note." Harvard Business School Teaching Note 385-109, August 1984. (Revised June 1985.)
      • July 1984 (Revised March 1985)
      • Background Note

      Hints for Case Teaching

      By: Benson P. Shapiro
      Provides hints for successfully teaching with cases. Intended to encourage thought and discussion about case teaching. View Details
      Keywords: Cases
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      Shapiro, Benson P. "Hints for Case Teaching." Harvard Business School Background Note 585-012, July 1984. (Revised March 1985.)
      • August 1983 (Revised May 2007)
      • Case

      Milford Industries (A)

      By: Robert J. Dolan and Benson P. Shapiro
      The new district sales manager for a tool company must determine how to get his district "back on track." The case presents various qualitative and quantitative information on the salespeople. Teaching objectives include the specification of the tasks of a district... View Details
      Keywords: Managerial Roles; Salesforce Management; Resignation and Termination; Performance Evaluation
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      Dolan, Robert J., and Benson P. Shapiro. "Milford Industries (A)." Harvard Business School Case 584-012, August 1983. (Revised May 2007.)
      • October 1976 (Revised February 1987)
      • Case

      Cramer Electronics, Inc.

      By: Michael E. Porter
      Designed to be the second day of a two-day series on the electronic component distribution industry, following a day spent discussing Note on the Electronic Component Distribution Industry and Raytheon Co.: Diversification. The important teaching themes which this case... View Details
      Keywords: Change Management; Innovation Strategy; Management Style; Resource Allocation; Opportunities; Corporate Strategy; Diversification; Distribution Industry; Electronics Industry
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      Porter, Michael E. "Cramer Electronics, Inc." Harvard Business School Case 377-063, October 1976. (Revised February 1987.)
      • Research Summary

      A Case Study Approach to Teaching Real Estate

      By: William J. Poorvu
      William J. Poorvu has developed a casebook and instructor's manual for teaching real estate by the case method. Real Estate: A Case Study Approach elaborates a conceptual framework for viewing real estate and the real-estate process. The instructor's manual (which... View Details
      • 2016
      • Teaching Note

      Advanced Leadership Pathways: Howard Fischer, Eric Jacobsen, and Gratitude Railroad's Impact Investing

      By: Rosabeth M. Kanter and Ai-Ling Jamila Malone
      Teaching note for case 316-047 View Details
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      Kanter, Rosabeth M., and Ai-Ling Jamila Malone. "Advanced Leadership Pathways: Howard Fischer, Eric Jacobsen, and Gratitude Railroad's Impact Investing." Harvard Business Publishing Teaching Note 316-119, 2016. (Harvard Advanced Leadership Initiative.)
      • Research Summary

      Business Leaders and Corporate Responsibility

      By: Thomas R. Piper
      Thomas R. Piper is trying to establish an appropriate sense of ethics and corporate responsibility for future business leaders. Earlier research provided compelling evidence that many future leaders seriously doubt that their interpersonal ethics can be brought into... View Details
      • Teaching Interest

      Business Opportunties in Climate Adaptation

      By: John D. Macomber

      This is a Short Intensive Program or SIP at Harvard Business School.  It’s an optional student offering prior to the formal start of the Spring semester the following week.  SIPs tend to cover new material on current topics, to be less formal than the HBS Case Study... View Details

      Keywords: Resilience; Climate Risk; Climate Impact; Fire Protection; Insurance Risk Exposure; Hedge Fund; Public Health; Public Health Measures; Climate Change; Adaptation; Infrastructure; Real Estate Industry; Transportation Industry; Insurance Industry; United States; Africa; Latin America
      • Teaching Interest

      Case Method Teaching

      By: V.G. Narayanan
      I like to offer seminars on Case Method Teaching to professors who would like to improve their case-method teaching. View Details
      Keywords: Cases; Education Industry; India
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